Booking.com Mock Interview
Practice 30 Booking.com interview questions covering customer experience, data-driven decisions, and global collaboration.
Question 9 of 30
When is it okay to stretch the truth to sell a travel package?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer would like to know if you would stretch the truth to sell a travel service to a client. Of course, you already know that it is not okay to fib to make a sale. Talk to the interviewer about your ability to sell without stretching the truth.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When selling a travel service or package, describing features and benefits is the best approach. It is not in anyone's best interest to stretch truths. In the travel industry, I have heard of agencies exaggerating how luxurious a particular resort is, for instance. It's a terrible thing to mislead someone to gain a sale or booking. If I tell the truth about everything, I am more likely to have a happy, repeat client in the end."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am not in the habit of stretching the truth. I believe that fact-based decision making is the best route for everyone. I would not want to make an important decision with information loosely based on fact, so I would not do the same to my customers."
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