Practice 30 Booking.com interview questions covering customer experience, data-driven decisions, and global collaboration.
Question 13 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
When it comes to complex problem solving, decisions are not always readily reached. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Walk the interviewer through your process when it comes to making quick decisions. Do you rely on past experiences? Perhaps you go with a gut feeling. Maybe you have read case studies that you lean on in these instances.
Problems in the travel industry that require you to act quickly can be situations such as flights being canceled last minute, or a terrorist attack in another country, requiring you to re-route your clients. Demonstrate that you are confident and able to react swiftly when the need arises.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I react swiftly in emergency situations, and these do come up from time to time in the travel industry. Perhaps my problem-solving skills come from my years as a parent, having to think fast and put out fires! If a quick solution is required, I will do a fast overview of the facts and make a decision based on risk factors considering the safety of those involved."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. This ability to make fast decisions is especially helpful in my role as manager when there is a travel issue affecting a client."

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Written by Rachelle Enns
30 Questions & Answers • Booking.com Limited

By Rachelle

By Rachelle