i will say i have excelent education because i had a good school and a good professors who impacted knowledge to me ...which i will say it has really helped me and making me a good and profitabe Medical Assitant.
my education was knowledgeable and the instructors were demanding and concise
On a scale of 1-10, I would say an 11. The educational experience was incredible. I attended Provo College where the instructors were knowledgeable, concise, and demanding which makes me a qualified candidate for the position of Medical Assistant.
I went back to college for additional training specifically to language and procedures of the medical office to aid in my understanding.
The scale 1-10. Virginia College the have better education and high accreditaction.
Ten the better education.
My education was limited but my externship was when I recieved the affirmation of what the school had installed in me.
I would rate my education a 80 because evwn thought i have the knowledge of what im doing im getting most of what i learn by hands on experience.
I am okay with where i am at, just the beginning, but i would like to continue my education futher.
I would say a eight.
I say it was excellent, I graduated with honors and I have an excellent training as a medical assistant.
I think i'm good with my education.
My education was a great experience. I learned so much in the classroom and in our hands on lab.
Good with a bs in economics.
Great, hard working.
I went to a great shool. White Bear lake. They did a great job in getting me ready for my career.
Lansdale School of Buisness is a highly distinguished accredited affiliation that teaches current medical techniques, procedures, and philosphies. I am proud of my education.
I would give my education a rate of good.
I would give my education a 9, on a scale of 1-10. I think they could have pushed us a little bit harder.
Excellent. Spent two years practicing clinical and administrative details. Wonderful instructors.
I'd say it was excellent. Had very knowledgeable instructor.Graduated near the top of my class.
I give it a 10 i consider it well educated.
My education at the Fortis Institute was excellent. My teachers were very competent and drove me to succeed.
1-10 i rated 10
Rating my education ... on a scale of 1 to 10 I would give my education a 9. My education experience has been informative and exciting! The instructors at Carrington College are well educated and experienced.
Quality, hands on training
I work hard for it.
I had a good education from a school that is accredited and is known as a quality school
I would rate my education as fair.
I would rate my education fair.
What is your weakness?
What is your strenght?
It was ok. It could be better.
Give it an 99%. It provided a well rounded knowledge to graduates of the MA diploma program to start a their health care career as a medical administrative assistant, or focus more on clinical work, and limited clerical duties working back office. It provided an intro to insurance in a medical office, and even covered medical law and ethics.
Excellent, ICDC college provided me with one of their best teachers that helped me pursue my dream in becoming a Medical Assistant.
Based on my raise and experiences.
Job position will tell you about education you have.
I follow the the protocols.
Keep the files organized.
I actually owned an organizing business for 7 years at one time, and I like a clean an uncluttered work space. I make sure all the rooms are set up the same, things are labeled so any provider can find what they are looking for. I organized the lab dirty/clean sides for CLIA, and paperwork is giving a filing system and all pending work has its own file. I like to finish 15 minutes early to wipe down and disinfect patient areas and computer spaces as well.
I like to list things by order of importance. Always have paper and pens available to take messages or notes of calls received. Make sure everything is kept up to date and filed. Label cabinets, drawers, etc. so you know where things are kept.
By writing valuable information down, having pens, paper and a highlighted available by all phone at all time.
by cleaning after myself and cleaning any mess i see
keep a record of all patients inquiries, Have a paper and pen available at all times and always update patients records.
i would wipe down with sanitizerwipes
I would have a filing system.
Maintain the supplies a day. Keep everthing clean and stay ready for assisting the patient.
What is your weakness?
By keeping everything in the clinic santize and cleaned
By listening to music.
Keep a folder for papers that need to be shredded and papers that need to be filed. Keep lots of pens and paper to jot down patient information.
Keep evrything in its place.
You must have a planner to put all the information what to do next. Listen and follow the physician instructions.
I prioritise my responsiblilities by putting the patient first and taking care of their needs. I do each activity with confidence and efficiency.
Disinfect the work area after every procedure or examination restock the cabinets.
In the past I have employed the following techniques to keep my office running smoothing - Consistency, Professionalism, and team work.
Put away what ever you just used right the way after you have done with them.
Keep a pen and paper ready at all times, charting down everything I do so I wont forget. Keep track of everything that has been given or received.
Following protocols, professionalism, and communication.
I like to do things by order of importance, I always put my patients first, and keep a pen and paper with me at all times so I can list everything that I need to do following my list.
What are 3 key traits any MA needs to have?
Manage work loads by priority, keep paper work in order and in tidy fashion, put things where they should be and don't leave anything lying around.
No, because I am safety oriented
Yes, some patients were double booked or a patient was in with a doctor a long time, causing the other patients to wait longer to see the doctor.
Yes,one time a patient had a vagel response while drawing his blood. I quickly kep talking to him and released the tourniquet, withdrew the needle, blocked him from sliding to the floor and called for help. Administered cold cloth compresses to his head and neck and he came around.
Many times. Nothing serious though. I handled each situation well by really listening to the patient and then helping that patient.
Yes and i fainted.
Patient fainting while drawing blood.
No, i am very careful.
not even one time
In the past three months I have not missed any time from work. I pride myself in my punctuality. I feel that you need to lead by example.
I am rarely late for work. In fact, In the last 12 Years I was late twice due to power outage.
I was late three times in the past three months.
I take my employment seriously and my lively hood. I believe in being on time. I have not been late in the past three months.
I was never late I am a morning person, I like to get in on time and get situated.
I was never late.
Maybe 2 or 3 times due to traffic, never more than 15 minutes late
I always on time.
In the last three months, I have only been late for work once. I even left early but I got caught by a train. I did indeed call the work place to let them know of course.
2 due to weather conditions.
Pt was waiting for long time and decide to walk away.
An example of a tough patient I had to deal with was a child not wanting their immunizations shots. we called the mother into the room so her child would calm down and let us give her the shots. in the end the child let us give her the shots. I learned from that experience that is one way of getting a younger patient to be compliant.
a patience was really moody because she wanted a certain date and time for her next appointment and it was not available, i told her were booked and i can try to see if the patience with that appointment is willing to reshedule
This patient was schyzophrenia and very uncooperative about any requests I asked of them.
I had a gentalmen come to the office who seemed rather short with me. I was very patient with him and by the end of his visit he was smiling.
Ms. Doe would not let anyone bathe or help her in anyway. I was able to explaine to her that the only way she would be be able to leave if she was compliant.
The patient was complaining about everything from waiting so long to the doctor better give me something this time for my pain. I just listened to them and tried to show nonverbal concern for their problems and soon they softened and broke down and cried. Come to find out that they were truly afraid of what the doctor might tell them was the reason for their pain.
A patient whom was in a lot of pain post op, This patient was in pain and could not get comfortable and was at times rude with comments. I empathized with the patient and helped to make him as comfortable as possible by administering his pain medication before his pain became intolerable and repositoning the patient for comfort and keeping the external stimuli to a minimum.
a patient requested a referral for same day appointment with a specialist. I made ever attempt to call the insurance company to get this approved in time for his appointment. I was able to accomplished this goal for him. which made m=him very happy
Give me an example of a tough patient you had to deal with?
A patient I was caring for appeared to be more difficult than I anticipated, I immediately went to the charge nurse and asked for advice, I followed through with it, I was able to calm the patient down and the patient didn't have any concerns anymore.
I had new patient calling to set up appointment but he want me to promise him that my doctor definitely prescribes a medication that I am not sure what it is. But I tried to get medication name and I told him that I will call back as quick as I could before his appointment was set up with doctor. After reviewing with doctor, he declined to see this patient due to his request involved with drugs.
when i got multiple tasks at a time, i gave priority at the most needed task first.according to the priority i completed my job within the day.
Are office cover on thursday for 3 doctors in it was actually a hassel to get all calls and we had are patients also.
My doctor at the time gave me several assisgnments at once. I prioratized and did the most needed tasks done first.
I am very careful about my duty what i do manage my patient needs.
Tell me about a time when you handled multiple tasks at once
I multiple task all the time. I am bringing patient's in a room for triaging and working the prior patient file, sending scripts over the computer, filing labs, puting lab files where they belong, making appt...
as a medical assistant in the gastroenterology department my job duties required me to make sure patients vital signs were stable, they were comfortable. at the same time i needed to properly sterlize the colonoscopes that were used.
First priority task first and then follow all others
It was at dinner time a I was given a patient a bath. So I had to let the others know that we where still in there and I would have to get her ready for dinner as well.
Having to draw blood from one patient, then screen 3 more.
At my current job i have to multitask on a daily basis to keep up with my work duties.
I worked with up to 3 providers at the time since We didn't have enough staff members that can cover for the other providers. It was a challenge specially when it came to the Providers charting in Orders but I managed to keep it all together without falling behind. It was a great experience.
Had to man the vitals for patients and shadow the doctor would let him go in f.
Yes, I have draw blood. It seems kind of tricky, but prectice makes perfect, and I got it now.
No, i havent. In my last clinical/laboratory class I was able to get plenty of practice among the other students.
Yes I have, I have actually drawn blood from quite a few of my patients at Almouie Pediatrics while on my intern.
Yes, Ive drawn blood but dealing with more hands on in that area will make it perfect for me and thats my goal to make all my techniques perfect.
No, but I was taught and willing to learn more about drawing blood so I can successfully draw blood.
Yes i have on a couple.
No I have not had. I have had plenty of practice drawing blood on fellow students and I am always willing to learn more and improve my skills.
Yes i really enjoy it went to school for phlebotomy.
Yes i have done venipunctures before.
Yes. I believe I am very skilled in this area.
I think my communication skills are at a 9 out of 10. The only reason I would not give myself a 10 out of 10 is because there is always room for improvement on anything.
I would rate a 10.
I would rate them above average. I worked in customer service for a number of yrs. and recieved great rewiews from the customers.
I would rate my communication skills good.
9 out 10. The only reason is cause there is always room for improvement.
I had worked in Audiology for a little over a year and dealt with patients on a daily basis and have worked on a few occasions at my chiropractors office for a few years and assisted patients occasionally there as well.
no experience with patients i am a recent graduate
I worked as a Medical Assistant for about 7 years and dealt with patient on a daily basis.
I have 9 months experience dealing with patients.
I have 9 months experience dealing with patients but have 25 years dealing with clients/people.
I have 9 months experience dealing with patients.
I have been working with a variety of patients for over 6 years. I enjoyed working with all of them. I was always learning and seeing something new each day and by dealing with a variety of patients you become more understanding and sensitive to every patients needs not one patient is the same.
I have over 8 years as an MA, 1 year as a limited xray tech, and 2 years as a CNA when I was was first in the field.
I am at an entry-level in my career and have yet to interact with real patients. I feel my mock experience in classroom role playing combined with my life experience in customer service will assist me in handling patients in a professional and courteous manor.
I only have more than 6 months of experience with patientsbut I have more than 7 years of good customer service, so I know how to deal with all types of people.
Iv'e had several yrs. with patient contact.
PAST 8 YRS I;M DEALING WITH PATIENTS.
About 7 year experience.
I do not have experience in this field because i just grudate.
I have over 5 years in dealing with patient care, from front office to back office so I know what it takes to deal with patients both in person and on phone. Either way having a good bedside manner is always important when dealing with patients.
None at this time.
I have had 3 years of experience dealing with patients.
Ihave been working as a medicial assistant for two years.
About two years.
Well including my training in my school and my internship and the place i did my internship hired me as a part time employee so totally i have one year experience.
Twenty three years.
I have 7 months of experience however i believe that i will be more experienced on my externship.
I deal with this job for 9 years.
I have none just yet by me still being in school.
I have deal with patients for 8 months.
I am just finishing school.
I Have 2 years working with pediatric patients and 1 and 6 months working with a family practice, total of 3yrs 6 months.
Patients can be somewhat nervous talking to me the doctor, how will they feel comfortable talking to you first
The patients will feel more comfortable talking to the Medical Assistant rather than the doctor.Many patients feel shy expressing themselves and tend to hold back valuable information that the doctor needs to know.
Introduce yourself, start small talk and relate to them on some level, then ease into the questions at hand. Assure them that you are there to help them and will only discuss information that is pertinant to treatment and/or the exam/procedure.
I will try and make them feel as comfortable and open as possible
I tell patients that I am a medical assistant to and name the provider I am with that day and tell them something nice or encouraging about the provider.
Patients for years have told me things, I found out they forgot to tell the doctor or were afraid to, so I have found it most helpful to chat with my provider before they go in with the patient if there is something unusual or put a note on the intake sheet to inform the doctor.
Calm down the patient and appology taking these step to help.
I would let the patient know that i am here for them and that they could talk to me. i would tell them that if they were afraid of talking to the doctor they could tell me an i would relay the message to the doctor.
I listened very well to there concerns. I would give them any information i could find in the clinic about there concern and made sure to ask them if they needed anything else befor i left the room.
I've sat them down and aplologized (the patient is always right) and explained to them why this happened.
In the past, how have you calmed down upset patients?
I have talked to upset patients in a calm manner. Found out what there problem was and helped them through their fears or uncomfortableness about being a the doctors office.
Show empathy with patient.
Iasked the patient in a calm voice to sit down and tell me what the problem is without interrupting him. Then I reassured the patient that Iwould do my best to solve the problem.
Talk in a lower tone voice.
Talk in calm voice ask how can i help and do my best to help their situation.
When dealing with an upset patient i talked to them in a calm voice and did not get upset.
I would take in a calm tone, and find out why they were upset and would find out how to resolve why they were upset.
Stay calm let them know i understand they are upset and will help in any way i can if it is in their best interest and company policy.
Truely listened and assured them i would help to the best of my ability.
Speaking to them calmly, letting them know that I'm here to help and that I'm sorry if they are upset and I will try everything I can so they wont have a bad experience in our facility.
Tell me about yourself.
I WILL LET THEM KNOW THAT I UNDERSTAND THAT THEY ARE UPSET AND WILL TRY TO HELP THEM AS SOON AS POSSIBLE
By staying calm and speaking to them in a clear, even tone of voice. Try to let them know that you will help them any way possible and let them know that you understand they are upset.
By staying calm, let them know that you understand why they are upset and that you sympathize with their situation, and most of all remain friendly and do NOT get upset at them.
Be nice to patients and always smile.
Be nice to patients and always smile.
Acknowledge the patients feelings,stay calm and don't take them yelling at you personally.
Try to get them to clam down by asking them to please explain what the problem is and ask what i can do to help them to clam down.
By being calm ,apologize first and seek to address their concerns.
I would able to hadle this patient by taking them away from the other patients and resolve the situation as best i can
Be nice to patients and always smile.
Question: Often, you will deal with upset patients, how will you be able to handle this
Stay calm and collected and respond to keeping the patient calm.
Talk to the patient and find out what the problem is.
Remain calm. If a patient sees that you are getting upset as well, this could increase their anger. It is important to ensure them that we have their best interest in mind.
The customer is always right policy as well as the office policies.
Making them feel there comfortablest.
I would try and calm them down and get the right information to help them.
Tellin patient I understand.
By truly listening and working through the issue with the patient.
Get the manager.
I would try to remain calm and keep the patient calm. I would try my best to acknowledge the patients feelings and ask them what I can do to help them.
I would say i understand that you are upset and i am willing to try to handle this situation in a responsible way.
My best experience thus far was when a patient came in and brought me a box of candies and she told me that her last visit with me was very comforting to her, it was a pre-op and she was going for surgery to have her eye removed.
Every experience is the best and one to remember..Every position you take you could learn from it and take it on to the next one. Every experience counts
I think my favorite job was working for Virginia Mason Medical Center. They follow the Toyota Corporation in their business model implementing six sigma, lean and S5. Everything is clean organized and minimal so waste is reduced, production improved and less errors are made. They are a magnet hospital and have won several awards. They really value their employees and ask for their ideas to be implemented for improved production. Its a great team environment and very positive. Doctors are peers with their staff and sit side by side with their MA's and RN's.
My best experience was working in the back office.
Seeing a patient walk in with a healthy baby after doing all of her pre natal care.
Never do anything that don't follow office regulations.
I have no previous experience, I am looking forward to getting some!
I continue to strive on being professional because it's a must in the business world. I'd give it 10 for efforts.
Iv'e been a CMA for 7yr. I feel that my skills are profficiant but there is alway room for growth.
I would rate my very professional
how you will handle a angry patient
aout all skill that I done have to saied
I rate my professional skills excellent.
I would rate my professional skills on a scale of one to ten a ten.
Tell me a little about yourself.
Very excellent and profficiant.
Very good, for someone who has a years worth of expeirence..
I am a good professional person ,honest people ,follow up the procedure of medical assistant rule.
I would say, is it excellent. I have a 5 years experience in sales and that thought me to be professional at all times. dealing with customer complaints and assisting them with all their needs, help me a lot to be professional. Being a professional also include punctuality, has good attitude and a team player.
My strongest skills are in back office and nursing. I have a lot of intuition naturally and from my experience working in oncology and pediatrics. I have experienced so many specialties, but feedback from my doctors Ive worked for and my managers tell me I have good clinical skills and assessment skills, I am excellent at giving shots, the kids ask me if I am already finished. I assist with surgical procedures anticipate the provider needs because I know my job well. I am above average in my IT skills with Health care applications.
Very well you should always in the medical field.
My favorite type of patient is a cooperative patient.
My favorite type of patient are those who are willing to corporate and are determined to overcome any circumstance.
I love them alll We should not discriminate
All patients are my favorite..you suppose to care for them equally
A patient who is calm and willing to let me explain.
All patient should be and we should not discriminate.
I dont have a favorite patient, every patient should be treated equally. It is just, that sometimes we have to prioritize those who really need attentions because of their illness or those who have appoinments with the doctor.
All patients are my favorite type of patient. I am here to help the patients get the best care from their doctor.
Patients that are grateful for what you do for them.
Is not a favorite of patient, should treat the same way.
Actually the reason I am interview for family practice is because I like change and diversity. I like having all kinds of different people to help and make their day a little better.
What is your favorite type of patient?
All patients are my favorite.
All patients are my favorite longs as they are getting the proper care.
The kind of patients that have no trust in me. I love how as I get to see them often and know them more they begin to trust me. It feels good to know you can be trusted.
im' very much a people person. I enjoy helping others find solutions for there problums.
I have been dealing with patients for 1.
I definitely would give it a high rating because it is what you make of your education and I felt I did my best.
definately i enjoy working with people
yes, I am a people person
Compassion, good bed side mannor, proficient. i do all three well.
It was hard and I was devastated. I treat my patients like they're family.
Yes, I am a people person.
I consider myself a people person.
Yes, I have drawn blood
Yes I am a strong people person in believing in caring for my patients and their satisfaction of thier health. I like to build that trust inside of my patients.
Bryman College was a great affiliated accredited school that tought the attributes of medical techniques and terminology for the medical field. Overall my educaton was awesome.
Introduce yourself, be friendly, and dont scream.
I have never been late throughout my career.
On a scale 1-10 I would rate it a 9
what made you decide on a career as a medical assistant?
Yes, very much I enjoy working with people.
Yes I am a people person.
Yes i like getting along with people and i'm people friendly.
I'M ALWAYS LIKE TO DO A PEOPLE PERSON.
I work well with others I am very Cordual
Yes I have. I was giving a shower to a patient and noticed an ulcer sore which broke open and bled. the nurse tried to stop it but could not . this man had mrsa and was older. he went to the hospital and came back but the ulser still bled. He was put in isolation and in the hospice room where he died several days later. I think it was a good death and he was at peace with himself and had the best care possible. on with the next patient.
I was scheduling a patient in the computer and then the phone rung, so i answered it and was still putting the information in the computer, then another patient walks in the door. immediately greeted the patient and st the samne time, I took care of the patient on the phone.
Yes I am a people person.
Yes I am a people person.
Yes, I enjoy working and being around people, I have genuine care for their needs.
Positive and organized person along with job.
I see a long term position due to the fact that it will greatly show some effectiveness within my career of becoming an RN..and the skills utilized here is great for that particular career. I love helping others and I enjoy the healthcare field
as long as you will have me
I like longevity. I was a legal assistant for 25 years. If I like your office I would have no problem staying for a long time.
I see myself at this office long term.
I see this being a great fit for me throughout the length of finich my bachelors in business degree which is approximately 3 years.
I see myself growing in the company.
At a maximum of 5 years while I go back to school to be a Doctor
As long as you letme.
Again, I would like this position while I am finishing my bachelors degree in business. I would love to have the opportunity to move up in the company and stay with Scottsdale Healthcare. I am estimating 3 years,give or take, but until my degree is completed.
Great team player people person kind dependable committed.
As long as there is room for growth and development ,i will still be employed to this office for years to come.
If I am hired, I plan to stay for the duration of college until I start medical school.
I have never taken blood pressure from a patient, however I have taken numerous blood pressure readings from peers, instructors, friends and family.
Yes, I take blood pressure everyday from patients.
Yes, I have been taking patients blood pressure for 2 years.
Yes to my mother.
How would you rate your communication skills.
by watching others
by my own experienced when i was a student midwife and had my hospital and community training.
from previous jobs, as an administrative assistant
Well, I had been a Legal Assistant for 25 years having to deal with clients. I feel it's dealing with people in a different manner.
School, university, college, work experience, watching others.
On the job.
During my internship.
During school and my externship. I also learned a lot about dealing with people from my previous position as a manager of a furniture store.
In the office where I had my intership.
I would like to be a nurse.
Yes I plan on going back to school to become a LPN
No, I do not plan on becoming a PA
No, I do not plan on becoming a PA.
I actually am taking classes for my degree in business through ASU, but have had 1 year of pre nursing courses after obtaining my medical assistant certificate.
I do plan on continuing my education eventually.
Yes i would like to become a nurse.
Yes, my goal is to continue my education and receive a Bachelor's in Nursing.
Yes I am very outgoing and I love being with people
Very outgoing..and trustworthy...I love interacting with others it makes your ability to communicate effectively in the work place.
yes I am, because I love being around people
i do enjoy going to outings where there are people. People watching is quite a experience.
I am a very outgoing individual. I am a people pleaser. I like to make everyone happy.
I feel i am outgoing.
Yes i love people.
Tell me about yourself
Ye I am. It is really pleasant for me to learn about other's point of view and their interests.
I really am, I have good communication skills, I don't like it when a patient feels uncomfortable around me, I make sure they know I'm there for them and I'm there to help.
passionate love and care to patients and staff members
What is your most valuable attribute you will bring to our office?
My most valuable attribute would be dedication and loyalty to an employer who treats me with respect in a professional manner.
I am skilled in HIPAA regulations and can put them into practice and have done so in previous employment.
I bring many things but above all dedication in patient care.
What is your most valuable attribute you will bring to our office
Well trained candidate.
I am very reliable and responsible, I will cover for others when they need a day off, I can stay late or come in early. I like to complete all my work before I go home. I don't like things left undone. I find ways to cut time and seem to like efficiency. So I will bring a can do attitude, efficiency and try to be a cheerleader.........!
My passion that i have for the patient.
My warm person personally and my drive to get the job done right and on time.
how do you see yourself fitting in with our company?
I am very pactual, fast, multi task, team worker i will be the veluable to the company.
I am very customer friendly. All my previous jobs have been in the customer service industry and I feel I know how to relate to people and make them feel comfortable with me.
Compassionate and respectful care.
Compassionate and respectful care.
Knowledge and caregiving to patients is the most valuable attribute that I will bring to your office.
Patience,well-communicated and knowledge will bring more patients to office.
Are you an outgoing individual?
caring for people and doing the job that I love
New experience and challanges I like most about being a medical assistant.
The patient diversity and direct interaction with all type of patients, also the many challenges that come along with the role.
Knowing that I am taking part in helping people health.
What do you like most about being a medical assistant?
Dealing with and helping patients.
Being able to work with many different kind of people.
Identify which areas you would need to improve in for growth as a Medical Assistant?
Identify your accomplishments.
Being able to help the doctor in the delicate care of individuals ans thje satisfaction that come from that.
Pretty much all the patient interaction with patients and doctors.
What do you like the most about being a medical assistant.
yes, i think i have the potentiality to learn from my present job and improve myself more and can give my full effort to make it success and handle the upper position smoothly.
No, I don't want to be a supervisor.
Yes i alway like to go fether.
What are your strongest and weakest personal qualities.
Yes, I have supervised before and I enjoyed it. Working in an hosptial or bigger office would be a challenge for me.
Yes, I can see myself as a supervisor at a hospital or a bigger office in the future.
i am a good listener and have the patients to hear all the problems and try to solve them
by concentrating on the action words used by the patient when stating their concerms.
What kind of salary would you expect to receive for this position?
I am a very good listener.
I like to listen to patients problems.
I would rate my listening skills by the amount of detail i put into providing accurate documentation and information relating to the topic.
I would rate them excellent.
Empathy, compassion, desire.
Compasionate, responsible , and dependable.
Compassion, kindness, caring. Superior
Compassionate, Patient, Empathetic-Excellent
What are three key traits any medical assistant needs to have? How would you rate your three traits?
Responsible, Compassionate, and Motivated-Responsible to get the job done. Be very compassionate with your work and patients and always stay motivated to complete all task with in what you are doing.
Three traits any medical assistant should have are compassionate, responsible, and efficient.
Comnpassion desire empathay.
ORGANIZED PASSIONATE DISCRETE RATE VERY STRONG
Kindness, Respectful, Compassionate.
Team player, professional attitude and compassionate.
Professionals, caring, and patience. The most valuable traits to be successful medical assistant.
Patience, professionals, and caring. Critical traits.
Professionals, kindness and honest are the most important traits as a medical assistant should have.
i coverd house keeper/ward receptionist job on their absent.
I have shown responsibility by showing up for work ontime..as well as making sure that patients charts or prepared effectively and to make sure that all medical records and test are available ready for the doctor to give results to patients.
All aspects of patient care require an extreme amount of delicacy and responsibility, I would say i developed a great deal of that responsibility in multi-tasking clerical duties, and implementing Dr. orders while offering excellent patiant care.
Tell me about some areas where you have developed responsibility?
I still have to do my externship. But I have really gains handson training at the lab in school.
While in school, i helped my classmates in the classroom and in lab and helped them become studious.
When I was working in a family practice office i was given the responsibility to be the drug rep liaison,schedule office lunches, update providers on dinners, and maintain the sample med cabinet, due to my ambitious nature.
By taking care of the elderly in my own family i have learned to be patient and by being entrusted as a bearer for my former job, i have added more to my trustworhty character.
I have developed responsibility with ordering supplies for the clinic. I have responsibility for taking care of each days finances and making sure the finaces are reconciled.
Taking patient's messages and delivering to doctor as soon as possible. Educating patients about medications and d iet-food as well as exercise.
I have developed responsibility while interning for dr. Howard. I always showed up to work and time and prepared. I came into work with an excellent attitude ready to perform all tasks at hand. Before the day started I made sure all records and test results were ready for the doctor.
I would not change my career, i would advace my education and become better at what I am pationate about.
Back to legal assistant.
If I had to change my career I would become a Medical Office Manager for an office or hospital or small facility/clinic.
I would choose not to change my career, but rather advance in the field, perhaps more education.
To a care giver.
Teaching, and management position.
I would not want to change my career. I would like to advance in my current career by getting more education and continuing to do what I love.
I wouldn't change my career, I love the feeling I get at the end of the day when I know we just helped out a patient.
I would change to what is fitted to my qualifications and experiences.
I would keep up the motivation and drive to succeed at anything I do on the job. Excell in my people person skills and advance in my hands on skills.
I try to make my self more educat,and try to have more patince and try become more came ,and don't take strees at home
I would be less worried about being perfect
by concentrating on the fact that the reason I am at work is to assist the patient. and my personal well being.
though i have enough patients,responsibility and knowledge still there is room to learn more and improve myself.
i would try to work on my patience and tolerance level
Fast, honest,and time conzoming.
What would you change about yourself that would make you a better medical
I would change my learning tactics because in the medical field everything changes and I may not be up to date with my skills as a Medical Assistant.
To be somewhat less emotional.
At the moment I don't feel I have to change anything. I am devoted to my career and will do what ever it takes to see my patients and my peers happy.
I would like to gain more knowledge in different specialties.
Keep learning and training myself a better medical assistant everyday.
Never stop learning and listening from patients and teamwork and doctor.
Yes, in the begining of my training, I had to shadow several Medical Assistants because each one had a different position in that facility.
Yes ,because i like to help weakness people and illness people.
Yes during my visit to the hospital it was an interesting experience, seeing them working hard by showing love and compassion to patient.
No. During my externship I worked mostly with RN's and LPN's. I did, through day to day activity, see the role they played in the office.
Yes on my extern.
Yes I have. I am a very quick learner I shadowed a medical assistant for 2 days and was able to perform all procedures on my own on the third day.
explain to them that you will check into the matter and see how you can better the situation/
I will appolagig for inconvinientcy,and will help with proper manage.
Apologize for the inconvience.
I would ask what do you mean too tough.
I would ask the patient if they had someone else to drive for them.
If there is an alternative to parking, offer it. If not empathize with the patient.
What part of being a Medical Assistant do you like most.
I'm so sorry you have to deal with the parking, if there are any suggestions I am free to help you out with something. If it makes you late for your appointment you can always call and let me know your going to park and you'll be right in. I'll be more than happy to help you check in.
Apologize for the inconvience and maybe tell her what time to schedule her appt when not so busy.
Try to calm down patient, I show patient the convenience way to get a parking if possible.
Calm down patient, listen to his or her complains and tell him or her that he or she will be ok for next time visit.
I know it is tough but next time it will be easier when you used to it.
I would tell them that I am sorry that they waited so long and tell them if the doctor is running behind and the doctor will be with them as soon as possible. I would do my best to keep them inform.
schedule them as the first morning appointment
If a patient complains they had to wait too long to see the doctor, what will you do the next time they visit?
I would apologize and tell the patient that sometimes patients come in with multiple problems that were not addressed on the phone when booking the appointment.
Try to schedule them first or last.
I would apoligize for the long wait and ask if he/she would like to reschedule for an earlier time or if the patient is at the doctors office I would ask the patient to come in the back and reassure him/her that the doctor will be in to see him/her shortly.
I would apologize to the patient for waiting long, and suggest if they want to come back another day. or schedule the patient first appointment the next morning, then they are not waiting.
I will make sure the patient is aware that I know they waited too long the last time they were in the office. I would assist in helping the patient feel comfortable and explain they were waiting because the physician was providing the best possible care for another patient's. And if this current patient was with the doctor, they too would get the best possible care
I am kind to every patient. I always explain if the doctor is behind and I apologize if they have had to wait. I don't treat anyone different from the other. I listen to them and I am patient and respectful to all of the patients.
I learned something from working at VM. It is a recovery tool. It is not best to wait until they come back, they may decide not to, or you will forget what happened because it may be an annual visit. At VM they gave coupons for free parking, or gift shop credits or cafeteria credits. This worked wonderfully. But if the doctor is running 20 min or more late I tell the front office to inform the patients when they check in, so they have the opportunity to reschedule, not make them wait. If they have waited over 30 minutes I offer them water or can I get them anything, a magazine with some sort of expected time frame.
Apologize and explain that we will try to be with her as soon as possible.
I will make sure they know how long the wait willbe and ask them if they mind waiting.
Make note of it and the next time if their is a significant delay in the schedule, make sure the patient is notified before you take them back.
Give them an full check-up and advise them to routinely have a check-up
Notify patient waiting time and take patient in as soon as you can.
Don't let that happen again.
Keep up patient's appointment on time as best as you can.
Treat them the same as any other patient. Everyday is different in some way or another. Some days there will be emergency situations or a certain patient may take more time and care in order to evaluate and treat appropriately.
Worked for my Father like a secretary for 1 year and learned there plus my last jobe I was CHIFT
I use to work for The Cit of Cleveland Department of Public Health and other Home Health Care Agencies before that.
Medtech college and the state department.
In my old job.
9 years experience as an office assistant.
School and internship.
I tried to schedule my appointments around the doctors schedule. That way patient care would be less interupted.
Once or twice in two years.
none at Banner. I rarely miss work for being sick and it may be 1 day in a year, I find that if I take periodic 3 or 4 day weekends using my vacation time, I rarely get sick.
Very few. Maybe 1 day a year
I have a great work attendance record.
I would simply give them my deepest apology if they felt that I didnt care for them properly. I would simply ask what the problem was so that I could get it resolved in a appropriate manner to keep them comforatable with consulting or confiding in me as a healthcare professional.
I will tell them that i am sorry and i'll make sure i do a better job.
I would evaluate my own performance. If I feel that it was not up to par then I need to find what I can do better. If I felt I was up to par and didn't understand why the patient felt this way I need to ask another employee (perhaps one that has been with the office longer) what I could do better and what I should work on.
Try to call me patient down first try to helpthem out of you could solve the problem if not get the manager.
Try to call me patient and if this dosent work go into the manager its self.
I would aploogize to the patient, probe about the concerns the patient has and assure the patient that i will most definately bring the concerns to your attention.
I ran a single attorney office. I did all ordering of supplies, paid all office bills, did all billing out. I handled all in coming and outgoing mail. I did all scheduling of office appointments, logged all upcoming appointments.
I was promoted to Lead MA in 2 positions and opened closed, trained new staff and was responsible for any disputes and fixing broken things when the manager was not there. I was not involved with hiring processes though.
I was a trainee supervisor at one of my former jobs.
Follow-up on missed appointments. Communication, clean workplace, good filing system, good team working together to assure smooth running office.
sense f order, swquence, and ability to see the whold picture
i will write down and valuate
weak points in you
what is the priority of the job for the day before you start, so prioritizing is your main key in this situation
Keeping everything in place and order so i know where its at when needed.
Keeping everything in place and order so i know where its at when needed.The most important is keep nots.
Organized patient's medical records, files. Preparing exam rooms before examination. Keep all medical supplies in cleanliness.
All of my patients are my favorite
I don't have one. I believe every one acts the way they do for a reason. It can very from having a bad day, to having a loss in the family. I think negitive experiences you encounter help you to grow and will become just another learing experiece for you.
I have not least favorite type of pt. I cant judge the patient according to how they feel.
My least favorite patient would be a dissatisfied patient. I feel it's important to try and please the patient to the best of my ability.
A child in distress.
My least favorite patient would have to be the one that leaves the office dissatisfied. I would prefer them to tell me or give me advice on how i can give them my best assistance possible.
All patient deserve to be treated the same way that you wanted to be treated.
Patients who never keep up appointment.
I have not been in that situation
Yes, I have had my employer of 25 years, my patient, my friend, my collegue die on me. It effected me alot.
Yes I have. In the health field you are going to deal with death and that it is not suppose to effect you but it does a little and it is the sympathy you have for the family that just lost a love one.
I have never had a patient die.
Yes, we had it before. A little sad but my job still goes on.
Contact family member to share the lost and might get information for doctor to get a funeral visit.
Yes, I have experience working as a hospice patient care assistant. It was a very sad day the first time I had a patient pass; however, I ensured her last hours here on Earth were comfortable as I best as I could.
Compassion and love to patients.
Patience and listening to patient's needs.
My will to learn new things.
Learn how to manage new office systems and interchange with staffs and doctor as well as patients.
As a medical assistant, I had to pick up fast about medical systems and learn how to deal w.
If you are hiring her, you will know what part she could improve.
He or she would say that I could improve everything to the best.
What is the best job she could do.
Because I am easy going and eager to learn new ideas.
Because my qualifications meet your requirements and I want to work with you.
I am hard working, I love learning new things, and gaining new experiences. Also, since this is the field I am most interested in, I would be such a great experience.
What are your weakness and strengths.
The dedication that I have for the patients.
Make patients happy and you are also happy.
Patients can smile and remember my name when visit office.