Medical Assistant
Top 50 Interview Questions and Answers

Top
1. Where did you learn your basic skills dealing with patients?
+70%
-60%
Top Answer
by watching others
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100%
+ / -
-80%
Second Best
from previous jobs, as an administrative assistant
+100%
100%
+ / -
-50%
3.
School, university, college, work experience, watching others.
+100%
100%
+ / -
-50%
4.
On the job.
+100%
100%
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-50%
5.
During my internship.
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100%
+ / -
-50%
6.
During school and my externship. I also learned a lot about dealing with people from my previous position as a manager of a furniture store.
+100%
100%
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-50%
7.
In the office where I had my intership.
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100%
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-50%
8.
My basic skills I would say came from the years working in the nursing homes as a CNA. However I also learned alot about communication and ethics in my professionalism class at STAR career academy.
+100%
100%
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-50%
9.
I learn my basic skills doing hands on & observing others.
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100%
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-50%
10.
by my own experienced when i was a student midwife and had my hospital and community training.
+66.7%
50%
+ / -
-33.3%
11.
nvnvv
+16.7%
0%
+ / -
-0%
12.
Well, I had been a Legal Assistant for 25 years having to deal with clients. I feel it's dealing with people in a different manner.
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0%
+ / -
-0%
2. How would you rate your education?
+67.2%
-64%
Top Answer
Excellent, ICDC college provided me with one of their best teachers that helped me pursue my dream in becoming a Medical Assistant.
+100%
100%
+ / -
-50%
Second Best
I complete medical assisting graduating with a 3.22 gpa.
+100%
100%
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-50%
3.
i will say i have excelent education because i had a good school and a good professors who impacted knowledge to me ...which i will say it has really helped me and making me a good and profitabe Medical Assitant.
+90.9%
90%
+ / -
-81.8%
4.
my education was knowledgeable and the instructors were demanding and concise
+87.5%
86%
+ / -
-75%
5.
What is your weakness?
+84.2%
83%
+ / -
-78.9%
6.
On a scale of 1-10, I would say an 11. The educational experience was incredible. I attended Provo College where the instructors were knowledgeable, concise, and demanding which makes me a qualified candidate for the position of Medical Assistant.
+80%
79%
+ / -
-73.3%
7.
I went back to college for additional training specifically to language and procedures of the medical office to aid in my understanding.
+80%
75%
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-60%
8.
Ten the better education.
+80%
75%
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-60%
9.
My education was limited but my externship was when I recieved the affirmation of what the school had installed in me.
+80%
75%
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-60%
10.
I would rate my education a 80 because evwn thought i have the knowledge of what im doing im getting most of what i learn by hands on experience.
+80%
75%
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-60%
11.
I am okay with where i am at, just the beginning, but i would like to continue my education futher.
+80%
75%
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-60%
12.
Excellent.
+80%
75%
+ / -
-60%
13.
I say it was excellent, I graduated with honors and I have an excellent training as a medical assistant.
+80%
75%
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-60%
14.
Very well.
+80%
75%
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-60%
15.
I think i'm good with my education.
+80%
75%
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-60%
16.
Great, hard working.
+80%
75%
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-60%
17.
Certification.
+80%
75%
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-60%
18.
I would say a eight.
+75%
67%
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-50%
19.
My education was a great experience. I learned so much in the classroom and in our hands on lab.
+75%
67%
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-50%
20.
Good with a bs in economics.
+75%
67%
+ / -
-50%
21.
I went to a great shool. White Bear lake. They did a great job in getting me ready for my career.
+66.7%
63%
+ / -
-55.6%
22.
Lansdale School of Buisness is a highly distinguished accredited affiliation that teaches current medical techniques, procedures, and philosphies. I am proud of my education.
+66.7%
60%
+ / -
-50%
23.
I had a good education from a school that is accredited and is known as a quality school
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50%
+ / -
-33.3%
24.
I would give my education a rate of good.
+66.7%
50%
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-33.3%
25.
The scale 1-10. Virginia College the have better education and high accreditaction.
+60%
50%
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-40%
26.
I would give my education a 9, on a scale of 1-10. I think they could have pushed us a little bit harder.
+66.7%
50%
+ / -
-33.3%
27.
Excellent. Spent two years practicing clinical and administrative details. Wonderful instructors.
+66.7%
50%
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-33.3%
28.
I'd say it was excellent. Had very knowledgeable instructor.Graduated near the top of my class.
+66.7%
50%
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-33.3%
29.
I give it a 10 i consider it well educated.
+66.7%
50%
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-33.3%
30.
My education at the Fortis Institute was excellent. My teachers were very competent and drove me to succeed.
+66.7%
50%
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-33.3%
31.
1-10 i rated 10
+66.7%
50%
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-33.3%
32.
Very good.
+66.7%
50%
+ / -
-33.3%
33.
Rating my education ... on a scale of 1 to 10 I would give my education a 9. My education experience has been informative and exciting! The instructors at Carrington College are well educated and experienced.
+66.7%
50%
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-33.3%
34.
What is your strenght?
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50%
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-33.3%
35.
Quality, hands on training
+50%
33%
+ / -
-25%
36.
I work hard for it.
+50%
33%
+ / -
-25%
37.
pretty good
+25%
14%
+ / -
-12.5%
38.
I would rate my education as fair.
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0%
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-0%
39.
I would rate my education fair.
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0%
+ / -
-0%
40.
It was ok. It could be better.
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0%
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-0%
41.
Give it an 99%. It provided a well rounded knowledge to graduates of the MA diploma program to start a their health care career as a medical administrative assistant, or focus more on clinical work, and limited clerical duties working back office. It provided an intro to insurance in a medical office, and even covered medical law and ethics.
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0%
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-0%
42.
Based on my raise and experiences.
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0%
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-0%
43.
Job position will tell you about education you have.
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0%
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-0%
44.
Great we did a lot of hands on task that helped me develop my skills needed to become a successful MA
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0%
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-0%
3. In the past, how have you calmed down upset patients?
+67.4%
-63.2%
Top Answer
I listened very well to there concerns. I would give them any information i could find in the clinic about there concern and made sure to ask them if they needed anything else befor i left the room.
+100%
100%
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-88.9%
Second Best
In the past, how have you calmed down upset patients?
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100%
+ / -
-50%
3.
I have talked to upset patients in a calm manner. Found out what there problem was and helped them through their fears or uncomfortableness about being a the doctors office.
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100%
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-50%
4.
Show empathy with patient.
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100%
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-50%
5.
Iasked the patient in a calm voice to sit down and tell me what the problem is without interrupting him. Then I reassured the patient that Iwould do my best to solve the problem.
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100%
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-50%
6.
Talk in a lower tone voice.
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100%
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-50%
7.
Talk in calm voice ask how can i help and do my best to help their situation.
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100%
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-50%
8.
When dealing with an upset patient i talked to them in a calm voice and did not get upset.
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100%
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-50%
9.
I would take in a calm tone, and find out why they were upset and would find out how to resolve why they were upset.
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100%
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10.
Stay calm let them know i understand they are upset and will help in any way i can if it is in their best interest and company policy.
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100%
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-50%
11.
Truely listened and assured them i would help to the best of my ability.
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100%
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-50%
12.
Speaking to them calmly, letting them know that I'm here to help and that I'm sorry if they are upset and I will try everything I can so they wont have a bad experience in our facility.
+100%
100%
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-50%
13.
I would listen to their concerns, give them any pamphlets that the office had and make sure to see if there was anything else I could do before the Dr. Came in.
+100%
100%
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-50%
14.
I listened attentively and assessed the problem and ensured them that I would try to help them as best I could.
+100%
100%
+ / -
-50%
15.
Listening very well to there concern and I will give them all the information they need, and make sure to ask if they need anything else before I leave the room.
+100%
100%
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-50%
16.
By being gentle and friendly. Keeping a warm smile on my face. Talking in a calm manner. Comforting the patient.
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100%
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-50%
17.
I've sat them down and aplologized (the patient is always right) and explained to them why this happened.
+71.4%
67%
+ / -
-57.1%
18.
Tell me about yourself.
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50%
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-33.3%
19.
I would first apologize for the way he or she feels then try to find a solution to his or her problem.
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0%
+ / -
-0%
4. What is your favorite type of patient?
+68.3%
-61.7%
Top Answer
All patients are my favorite.
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100%
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-50%
Second Best
All patients are my favorite longs as they are getting the proper care.
+100%
100%
+ / -
-66.7%
3.
The kind of patients that have no trust in me. I love how as I get to see them often and know them more they begin to trust me. It feels good to know you can be trusted.
+100%
100%
+ / -
-50%
4.
All of them I would care for all patients the same.
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100%
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-50%
5.
My favorite type of patient is a cooperative patient.
+85.7%
83%
+ / -
-71.4%
6.
All patients are my favorite..you suppose to care for them equally
+83.3%
80%
+ / -
-66.7%
7.
My favorite type of patient are those who are willing to corporate and are determined to overcome any circumstance.
+80%
75%
+ / -
-60%
8.
I love them alll We should not discriminate
+71.4%
67%
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-57.1%
9.
A patient who is calm and willing to let me explain.
+75%
67%
+ / -
-50%
10.
All patient should be and we should not discriminate.
+75%
67%
+ / -
-50%
11.
I dont have a favorite patient, every patient should be treated equally. It is just, that sometimes we have to prioritize those who really need attentions because of their illness or those who have appoinments with the doctor.
+75%
67%
+ / -
-50%
12.
All patients are my favorite type of patient. I am here to help the patients get the best care from their doctor.
+75%
67%
+ / -
-50%
13.
Is not a favorite of patient, should treat the same way.
+75%
67%
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-50%
14.
Actually the reason I am interview for family practice is because I like change and diversity. I like having all kinds of different people to help and make their day a little better.
+66.7%
60%
+ / -
-50%
15.
Patients that are grateful for what you do for them.
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50%
+ / -
-33.3%
16.
What is your favorite type of patient?
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40%
+ / -
-33.3%
17.
Any patient, they are all there for me to help them and that makes me feel a great deal of importance.
+50%
0%
+ / -
-0%
5. Are you an outgoing individual?
+72%
-56%
Top Answer
Yes I am very outgoing and I love being with people
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100%
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-75%
Second Best
I feel i am outgoing.
+100%
100%
+ / -
-50%
3.
Very outgoing..and trustworthy...I love interacting with others it makes your ability to communicate effectively in the work place.
+100%
100%
+ / -
-66.7%
4.
Yes i love people.
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100%
+ / -
-50%
5.
I really am, I have good communication skills, I don't like it when a patient feels uncomfortable around me, I make sure they know I'm there for them and I'm there to help.
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100%
+ / -
-50%
6.
Absolutely, I find myself to be sociable and responsive to others friendly.
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100%
+ / -
-50%
7.
yes I am, because I love being around people
+83.3%
80%
+ / -
-66.7%
8.
I am a very outgoing individual. I am a people pleaser. I like to make everyone happy.
+66.7%
50%
+ / -
-33.3%
9.
Tell me about yourself
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50%
+ / -
-33.3%
10.
i do enjoy going to outings where there are people. People watching is quite a experience.
+16.7%
0%
+ / -
-0%
11.
Ye I am. It is really pleasant for me to learn about other's point of view and their interests.
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0%
+ / -
-0%
6. What is your least favorite thing about being a medical assistant?
+67.1%
-62.4%
Best Answer
I have no least favorite thing I love medical assistant.
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100%
+ / -
-66.7%
2.
Probably the administrative part I like to be more in the back office.
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0%
+ / -
-0%
7. Tell me about a time when you handled multiple tasks at once?
+67.7%
-61.5%
Top Answer
First priority task first and then follow all others
+100%
100%
+ / -
-50%
Second Best
Are office cover on thursday for 3 doctors in it was actually a hassel to get all calls and we had are patients also.
+100%
100%
+ / -
-75%
3.
It was at dinner time a I was given a patient a bath. So I had to let the others know that we where still in there and I would have to get her ready for dinner as well.
+100%
100%
+ / -
-50%
4.
Having to draw blood from one patient, then screen 3 more.
+100%
100%
+ / -
-50%
5.
Had to man the vitals for patients and shadow the doctor would let him go in f.
+100%
100%
+ / -
-50%
6.
I completed the most important first and completed the others and completed them by the end of the day.
+100%
100%
+ / -
-50%
7.
I had to answer phones and handle a walk up window at the same time.
+100%
100%
+ / -
-50%
8.
There have been times when more then one patient needed assistance at the same time and I had to prioritize and split my time equally with each of them to meet their needs.
+100%
100%
+ / -
-50%
9.
I prioritize what needs to be taken care of first and go down the list.
+100%
100%
+ / -
-50%
10.
It was when I had to be working with 3 doctors and I had to do the front desk too..
+100%
100%
+ / -
-50%
11.
I have never worked in a medical practice but my previous job I multitasked daily. Such as sorting clothes to clean, waiting on customer, taking another customers order, spotting clothes and pressing them. Also assembled and bagged the orders and filed them appropriately on the conveyor.
+100%
100%
+ / -
-50%
12.
My doctor at the time gave me several assisgnments at once. I prioratized and did the most needed tasks done first.
+85.7%
85%
+ / -
-78.6%
13.
when i got multiple tasks at a time, i gave priority at the most needed task first.according to the priority i completed my job within the day.
+75%
67%
+ / -
-50%
14.
I am very careful about my duty what i do manage my patient needs.
+75%
67%
+ / -
-50%
15.
Tell me about a time when you handled multiple tasks at once
+75%
67%
+ / -
-50%
16.
I multiple task all the time. I am bringing patient's in a room for triaging and working the prior patient file, sending scripts over the computer, filing labs, puting lab files where they belong, making appt...
+75%
67%
+ / -
-50%
17.
At my current job i have to multitask on a daily basis to keep up with my work duties.
+75%
67%
+ / -
-50%
18.
I worked with up to 3 providers at the time since We didn't have enough staff members that can cover for the other providers. It was a challenge specially when it came to the Providers charting in Orders but I managed to keep it all together without falling behind. It was a great experience.
+66.7%
50%
+ / -
-33.3%
19.
as a medical assistant in the gastroenterology department my job duties required me to make sure patients vital signs were stable, they were comfortable. at the same time i needed to properly sterlize the colonoscopes that were used.
+33.3%
27%
+ / -
-25%
8. Tell me some techniques you employ to keep an office organized?
+66%
-63.3%
Top Answer
You must have a planner to put all the information what to do next. Listen and follow the physician instructions.
+100%
100%
+ / -
-50%
Second Best
I actually owned an organizing business for 7 years at one time, and I like a clean an uncluttered work space. I make sure all the rooms are set up the same, things are labeled so any provider can find what they are looking for. I organized the lab dirty/clean sides for CLIA, and paperwork is giving a filing system and all pending work has its own file. I like to finish 15 minutes early to wipe down and disinfect patient areas and computer spaces as well.
+100%
100%
+ / -
-50%
3.
I like to list things by order of importance. Always have paper and pens available to take messages or notes of calls received. Make sure everything is kept up to date and filed. Label cabinets, drawers, etc. so you know where things are kept.
+100%
100%
+ / -
-66.7%
4.
Keep a pen and paper ready at all times, charting down everything I do so I wont forget. Keep track of everything that has been given or received.
+100%
100%
+ / -
-50%
5.
Having a system that keeps everything neat and tiny.
+100%
100%
+ / -
-50%
6.
Keep the files organized.
+83.3%
80%
+ / -
-66.7%
7.
By writing valuable information down, having pens, paper and a highlighted available by all phone at all time.
+78.6%
77%
+ / -
-71.4%
8.
I follow the the protocols.
+80%
75%
+ / -
-60%
9.
What is your weakness?
+80%
75%
+ / -
-60%
10.
by cleaning after myself and cleaning any mess i see
+54.5%
50%
+ / -
-45.5%
11.
keep a record of all patients inquiries, Have a paper and pen available at all times and always update patients records.
+43.5%
41%
+ / -
-39.1%
12.
By listening to music.
+50%
33%
+ / -
-25%
13.
i would wipe down with sanitizerwipes
+33.3%
20%
+ / -
-16.7%
14.
I would have a filing system.
+25%
0%
+ / -
-0%
15.
Maintain the supplies a day. Keep everthing clean and stay ready for assisting the patient.
+33.3%
0%
+ / -
-0%
16.
By keeping everything in the clinic santize and cleaned
+50%
0%
+ / -
-0%
17.
Organizing, filing.
+100%
0%
+ / -
-0%
18.
Keep a folder for papers that need to be shredded and papers that need to be filed. Keep lots of pens and paper to jot down patient information.
+100%
0%
+ / -
-0%
19.
Keep evrything in its place.
+100%
0%
+ / -
-0%
20.
I prioritise my responsiblilities by putting the patient first and taking care of their needs. I do each activity with confidence and efficiency.
+100%
0%
+ / -
-0%
21.
Disinfect the work area after every procedure or examination restock the cabinets.
+100%
0%
+ / -
-0%
22.
In the past I have employed the following techniques to keep my office running smoothing - Consistency, Professionalism, and team work.
+100%
0%
+ / -
-0%
23.
Put away what ever you just used right the way after you have done with them.
+100%
0%
+ / -
-0%
24.
Following protocols, professionalism, and communication.
+100%
0%
+ / -
-0%
25.
I like to do things by order of importance, I always put my patients first, and keep a pen and paper with me at all times so I can list everything that I need to do following my list.
+100%
0%
+ / -
-0%
26.
What are 3 key traits any MA needs to have?
+100%
0%
+ / -
-0%
27.
Manage work loads by priority, keep paper work in order and in tidy fashion, put things where they should be and don't leave anything lying around.
+100%
0%
+ / -
-0%
28.
Keep area clean, good filing, keep thing in order.
+100%
0%
+ / -
-0%
29.
Always take notes, prioritize my work, keep my work place clean and neat.
+100%
0%
+ / -
-0%
30.
I follow policy procedures make sure everything I use is put back in its original space and everything is clean and tidy.
+100%
0%
+ / -
-0%
31.
Always put things back where they belong after they are used, stay foucused on what I am doing.
+100%
0%
+ / -
-0%
9. Why do you want a career as a medical assistant?
+68%
-60%
Top Answer
I want a career as medical assistant because I love to give a care to people.
+100%
100%
+ / -
-66.7%
Second Best
I want to experience the medical field as much as possible. The industry is growing rapidly and more people need to experience and express their knowledge and grow with companies.
+100%
100%
+ / -
-50%
3.
I want a career as a medical assistant because a want to be part of a people health and I care for people.
+100%
100%
+ / -
-50%
4.
To know that I can help a patient is a rewarding feeling.
+100%
100%
+ / -
-50%
5.
I really love what I do and I am eager to help and care for people.
+75%
67%
+ / -
-50%
6.
I would have to say that I love caring for others and showing them compassion.
+100%
0%
+ / -
-0%
7.
Because I love to help people and keep them healthy, giving them treatments. I want to communicate with my patients and I want the opportunity that had meaning, doing something I felt was important, contributing something worthwhile to other people to make their lives better. I love to give a care to people. I want to experience the medical field as much as possible. The industry is growing rapidly and more people need to experience and express their knowledge and grow with companies.
+50%
0%
+ / -
-0%
8.
I feel that I have a genuine feeling to help others and being a medical assistant helps me to do this.
+100%
0%
+ / -
-0%
10. How many years or months experience do you have dealing with patients?
+66.3%
-61.3%
Top Answer
I had worked in Audiology for a little over a year and dealt with patients on a daily basis and have worked on a few occasions at my chiropractors office for a few years and assisted patients occasionally there as well.
+100%
100%
+ / -
-66.7%
Second Best
I worked as a Medical Assistant for about 7 years and dealt with patient on a daily basis.
+100%
100%
+ / -
-87.5%
3.
3 years
+100%
100%
+ / -
-75%
4.
1 year
+100%
100%
+ / -
-66.7%
5.
I have 9 months experience dealing with patients but have 25 years dealing with clients/people.
+100%
100%
+ / -
-66.7%
6.
I have 9 months experience dealing with patients.
+100%
100%
+ / -
-50%
7.
I do not have experience in this field because i just grudate.
+100%
100%
+ / -
-50%
8.
I have over 5 years in dealing with patient care, from front office to back office so I know what it takes to deal with patients both in person and on phone. Either way having a good bedside manner is always important when dealing with patients.
+100%
100%
+ / -
-50%
9.
None at this time.
+100%
100%
+ / -
-50%
10.
I have been working with a variety of patients for over 6 years. I enjoyed working with all of them. I was always learning and seeing something new each day and by dealing with a variety of patients you become more understanding and sensitive to every patients needs not one patient is the same.
+100%
100%
+ / -
-50%
11.
I was a CNA for almost 8 years and also filled in as a unit secretary on occasion, So I have about 8 years.
+100%
100%
+ / -
-50%
12.
no experience with patients i am a recent graduate
+85.7%
83%
+ / -
-71.4%
13.
Seven years
+75%
67%
+ / -
-50%
14.
I have 9 months experience dealing with patients.
+75%
67%
+ / -
-50%
15.
I only have more than 6 months of experience with patientsbut I have more than 7 years of good customer service, so I know how to deal with all types of people.
+75%
67%
+ / -
-50%
16.
I am at an entry-level in my career and have yet to interact with real patients. I feel my mock experience in classroom role playing combined with my life experience in customer service will assist me in handling patients in a professional and courteous manor.
+75%
67%
+ / -
-50%
17.
I have over 8 years as an MA, 1 year as a limited xray tech, and 2 years as a CNA when I was was first in the field.
+66.7%
50%
+ / -
-33.3%
18.
Iv'e had several yrs. with patient contact.
+50%
33%
+ / -
-25%
19.
PAST 8 YRS I;M DEALING WITH PATIENTS.
+20%
0%
+ / -
-0%
20.
11 months.
+50%
0%
+ / -
-0%
21.
About 7 year experience.
+100%
0%
+ / -
-0%
22.
I have had 3 years of experience dealing with patients.
+100%
0%
+ / -
-0%
23.
Ihave been working as a medicial assistant for two years.
+50%
0%
+ / -
-0%
24.
About two years.
+100%
0%
+ / -
-0%
25.
Well including my training in my school and my internship and the place i did my internship hired me as a part time employee so totally i have one year experience.
+100%
0%
+ / -
-0%
26.
Twenty three years.
+100%
0%
+ / -
-0%
27.
I have 7 months of experience however i believe that i will be more experienced on my externship.
+100%
0%
+ / -
-0%
28.
I deal with this job for 9 years.
+100%
0%
+ / -
-0%
29.
I have none just yet by me still being in school.
+100%
0%
+ / -
-0%
30.
I have deal with patients for 8 months.
+100%
0%
+ / -
-0%
31.
I am just finishing school.
+100%
0%
+ / -
-0%
32.
I Have 2 years working with pediatric patients and 1 and 6 months working with a family practice, total of 3yrs 6 months.
+100%
0%
+ / -
-0%
33.
I start working in healthcare in 1995. I have about 19 years.
+100%
0%
+ / -
-0%
34.
I have more than 5 years in working with patients in a pharmacy setting.
+100%
0%
+ / -
-0%
35.
I am an entry level medical assistant I have only dealt with the patients on my externship but I do believe with the skills I have learned from there and at school that I would be great at interacting with the patients.
+50%
0%
+ / -
-0%
36.
I been in the field for 30 years and dealing with patients.
+100%
0%
+ / -
-0%
37.
I have six months experience, going on many more years to come!
+100%
0%
+ / -
-0%
11. Give me an example of a tough patient you had to deal with?
+66.3%
-61.3%
Top Answer
I had a very sick child needing the RX I was able to fill the medication quickly for the parent so she could take her child home.
+100%
100%
+ / -
-50%
Second Best
I would say the toughest paitent I had to deal with so far would be a women who got mad because I was an extern and she did not want me to draw her blood, I briefly told her that I would let my supervisor draw her blood if she would prefer that happen.
+100%
100%
+ / -
-66.7%
3.
When she wants me to give the medicationm to her which I am not allowed to do that.
+100%
100%
+ / -
-50%
4.
Pt was waiting for long time and decide to walk away.
+91.7%
91%
+ / -
-83.3%
5.
An example of a tough patient I had to deal with was a child not wanting their immunizations shots. we called the mother into the room so her child would calm down and let us give her the shots. in the end the child let us give her the shots. I learned from that experience that is one way of getting a younger patient to be compliant.
+73.3%
71%
+ / -
-66.7%
6.
a patience was really moody because she wanted a certain date and time for her next appointment and it was not available, i told her were booked and i can try to see if the patience with that appointment is willing to reshedule
+75%
67%
+ / -
-50%
7.
I left.
+69.2%
67%
+ / -
-61.5%
8.
This patient was schyzophrenia and very uncooperative about any requests I asked of them.
+66.7%
50%
+ / -
-33.3%
9.
I had a gentalmen come to the office who seemed rather short with me. I was very patient with him and by the end of his visit he was smiling.
+50%
40%
+ / -
-33.3%
10.
Ms. Doe would not let anyone bathe or help her in anyway. I was able to explaine to her that the only way she would be be able to leave if she was compliant.
+28.6%
17%
+ / -
-14.3%
11.
The patient was complaining about everything from waiting so long to the doctor better give me something this time for my pain. I just listened to them and tried to show nonverbal concern for their problems and soon they softened and broke down and cried. Come to find out that they were truly afraid of what the doctor might tell them was the reason for their pain.
+21.4%
15%
+ / -
-14.3%
12.
A patient whom was in a lot of pain post op, This patient was in pain and could not get comfortable and was at times rude with comments. I empathized with the patient and helped to make him as comfortable as possible by administering his pain medication before his pain became intolerable and repositoning the patient for comfort and keeping the external stimuli to a minimum.
+22.2%
13%
+ / -
-11.1%
13.
a patient requested a referral for same day appointment with a specialist. I made ever attempt to call the insurance company to get this approved in time for his appointment. I was able to accomplished this goal for him. which made m=him very happy
+20%
11%
+ / -
-10%
14.
Give me an example of a tough patient you had to deal with?
+14.3%
8%
+ / -
-7.1%
15.
A patient I was caring for appeared to be more difficult than I anticipated, I immediately went to the charge nurse and asked for advice, I followed through with it, I was able to calm the patient down and the patient didn't have any concerns anymore.
+100%
0%
+ / -
-0%
16.
I had new patient calling to set up appointment but he want me to promise him that my doctor definitely prescribes a medication that I am not sure what it is. But I tried to get medication name and I told him that I will call back as quick as I could before his appointment was set up with doctor. After reviewing with doctor, he declined to see this patient due to his request involved with drugs.
+100%
0%
+ / -
-0%
17.
I had a patient that was sick and irritated and she was very rude. I continue to have compassion for her and respect for her feeling. By the end of her visit she was ok.
+100%
0%
+ / -
-0%
18.
I was trying to schedule an appointment for a patient but I had to ask certain questions that the nurse was having me relay to her. She was furious that I was asking these questions I told her I was relaying from the nurse at that time she calmed down and I booked her an appointment and she was on her way.
+100%
0%
+ / -
-0%
19.
He was angry because he had to wait to long to see the dr.
+100%
0%
+ / -
-0%
12. Have you drawn blood from a patient before?
+66.7%
-60%
Top Answer
Yes, I have draw blood. It seems kind of tricky, but prectice makes perfect, and I got it now.
+100%
100%
+ / -
-75%
Second Best
No, i havent. In my last clinical/laboratory class I was able to get plenty of practice among the other students.
+100%
100%
+ / -
-66.7%
3.
Yes I have, I have actually drawn blood from quite a few of my patients at Almouie Pediatrics while on my intern.
+75%
67%
+ / -
-50%
4.
Yes, Ive drawn blood but dealing with more hands on in that area will make it perfect for me and thats my goal to make all my techniques perfect.
+33.3%
0%
+ / -
-0%
5.
No, but I was taught and willing to learn more about drawing blood so I can successfully draw blood.
+100%
0%
+ / -
-0%
6.
Yes i have on a couple.
+50%
0%
+ / -
-0%
7.
No I have not had. I have had plenty of practice drawing blood on fellow students and I am always willing to learn more and improve my skills.
+100%
0%
+ / -
-0%
8.
Yes i really enjoy it went to school for phlebotomy.
+100%
0%
+ / -
-0%
9.
Yes i have done venipunctures before.
+100%
0%
+ / -
-0%
10.
Yes. I believe I am very skilled in this area.
+100%
0%
+ / -
-0%
11.
Yes I work as a phlebotomist on every other Saturday drawning blood.
+100%
0%
+ / -
-0%
12.
I have not yet drawn on a patient but while in school we had to have 25 successful sticks to graduated and I exceed my 25
+100%
0%
+ / -
-0%
13.
Yes I have drawn blood on several paitents before.
+100%
0%
+ / -
-0%
14.
No only with other classmates. However, I was one of the top student in my class for phlebotomy with the most successful blood drawn.
+100%
0%
+ / -
-0%
15.
No, not from a patient but I have drawn blood from school peers.
+100%
0%
+ / -
-0%
16.
Yes I have. Its a bit tricky but it gets better with practice.
+100%
0%
+ / -
-0%
13. How would you rate your professional skills?
+65.7%
-60%
Top Answer
I continue to strive on being professional because it's a must in the business world. I'd give it 10 for efforts.
+100%
100%
+ / -
-75%
Second Best
Tell me a little about yourself.
+100%
100%
+ / -
-75%
3.
Iv'e been a CMA for 7yr. I feel that my skills are profficiant but there is alway room for growth.
+85.7%
83%
+ / -
-71.4%
4.
I would rate my very professional
+75%
67%
+ / -
-50%
5.
how you will handle a angry patient
+42.9%
33%
+ / -
-28.6%
6.
aout all skill that I done have to saied
+14.3%
0%
+ / -
-0%
7.
I rate my professional skills excellent.
+100%
0%
+ / -
-0%
8.
I would rate my professional skills on a scale of one to ten a ten.
+100%
0%
+ / -
-0%
9.
Very excellent and profficiant.
+100%
0%
+ / -
-0%
10.
Very good, for someone who has a years worth of expeirence..
+100%
0%
+ / -
-0%
11.
I am a good professional person ,honest people ,follow up the procedure of medical assistant rule.
+100%
0%
+ / -
-0%
12.
I would say, is it excellent. I have a 5 years experience in sales and that thought me to be professional at all times. dealing with customer complaints and assisting them with all their needs, help me a lot to be professional. Being a professional also include punctuality, has good attitude and a team player.
+100%
0%
+ / -
-0%
13.
My strongest skills are in back office and nursing. I have a lot of intuition naturally and from my experience working in oncology and pediatrics. I have experienced so many specialties, but feedback from my doctors Ive worked for and my managers tell me I have good clinical skills and assessment skills, I am excellent at giving shots, the kids ask me if I am already finished. I assist with surgical procedures anticipate the provider needs because I know my job well. I am above average in my IT skills with Health care applications.
+100%
0%
+ / -
-0%
14.
Very well you should always in the medical field.
+100%
0%
+ / -
-0%
15.
I would rate my professional skills exceptional. But there is always room to improve.
+100%
0%
+ / -
-0%
16.
My professional skill are really great. Ive learned many things at the school I go too.
+100%
0%
+ / -
-0%
17.
I continue to strive on being professional but I would have to say 9 for efforts.
+100%
0%
+ / -
-0%
18.
I would have to say a 9. But I continue to strive on being as professional as possible because its a must in a business world.
+100%
0%
+ / -
-0%
19.
I would rate them a 8 out of 10. Everyone is not perfect and I always need to improve at everything I do so I have room to grow and learn new things.
+100%
0%
+ / -
-0%
20.
I would rate my professional skills a 9 because you always have room for improvement.
+100%
0%
+ / -
-0%
21.
I would say 9, I would give my self a 10 but there is always room for improvement.
+100%
0%
+ / -
-0%
14. Are you a people person?
+65.3%
-60%
Top Answer
Yes I am a people person.
+100%
100%
+ / -
-50%
Second Best
Yes, I enjoy working and being around people, I have genuine care for their needs.
+100%
100%
+ / -
-50%
3.
Positive and organized person along with job.
+100%
100%
+ / -
-80%
4.
Yes I am a people person. I love to care and help others.
+100%
100%
+ / -
-50%
5.
I have been dealing with patients for 1.
+83.3%
80%
+ / -
-66.7%
6.
It was hard and I was devastated. I treat my patients like they're family.
+80%
75%
+ / -
-60%
7.
Yes I am a strong people person in believing in caring for my patients and their satisfaction of thier health. I like to build that trust inside of my patients.
+80%
75%
+ / -
-60%
8.
I definitely would give it a high rating because it is what you make of your education and I felt I did my best.
+80%
75%
+ / -
-60%
9.
On a scale 1-10 I would rate it a 9
+80%
75%
+ / -
-60%
10.
Yes, very much I enjoy working with people.
+80%
75%
+ / -
-60%
11.
im' very much a people person. I enjoy helping others find solutions for there problums.
+75%
71%
+ / -
-62.5%
12.
what made you decide on a career as a medical assistant?
+75%
71%
+ / -
-62.5%
13.
definately i enjoy working with people
+71.4%
67%
+ / -
-57.1%
14.
yes, I am a people person
+75%
67%
+ / -
-50%
15.
Compassion, good bed side mannor, proficient. i do all three well.
+75%
67%
+ / -
-50%
16.
Yes, I have drawn blood
+75%
67%
+ / -
-50%
17.
Introduce yourself, be friendly, and dont scream.
+75%
67%
+ / -
-50%
18.
I have never been late throughout my career.
+75%
67%
+ / -
-50%
19.
I work well with others I am very Cordual
+66.7%
60%
+ / -
-50%
20.
I'M ALWAYS LIKE TO DO A PEOPLE PERSON.
+60%
50%
+ / -
-40%
21.
Yes, I am a people person.
+66.7%
50%
+ / -
-33.3%
22.
I consider myself a people person.
+66.7%
50%
+ / -
-33.3%
23.
Yes I am a people person.
+66.7%
50%
+ / -
-33.3%
24.
Yes i like getting along with people and i'm people friendly.
+66.7%
50%
+ / -
-33.3%
25.
Yes I enjoy working with the public, you get to experience different personalities.
+66.7%
50%
+ / -
-33.3%
26.
I am I enjoy helping people as well as problem solving.
+66.7%
50%
+ / -
-33.3%
27.
Yes I love to be around people and interact with them.
+66.7%
50%
+ / -
-33.3%
28.
Yes, I love working with people! I am friendly and social, love to smile, and consider myself great to be around.
+66.7%
50%
+ / -
-33.3%
29.
I was scheduling a patient in the computer and then the phone rung, so i answered it and was still putting the information in the computer, then another patient walks in the door. immediately greeted the patient and st the samne time, I took care of the patient on the phone.
+50%
43%
+ / -
-37.5%
30.
Bryman College was a great affiliated accredited school that tought the attributes of medical techniques and terminology for the medical field. Overall my educaton was awesome.
+50%
33%
+ / -
-25%
31.
Yes I have. I was giving a shower to a patient and noticed an ulcer sore which broke open and bled. the nurse tried to stop it but could not . this man had mrsa and was older. he went to the hospital and came back but the ulser still bled. He was put in isolation and in the hospice room where he died several days later. I think it was a good death and he was at peace with himself and had the best care possible. on with the next patient.
+50%
33%
+ / -
-25%
32.
Yes I am a people person.
+100%
0%
+ / -
-0%
33.
Yes, I enjoy helping others when they are seeking help weather they are ill or just need someone to assure them everything will be ok.
+50%
0%
+ / -
-0%
15. What do you like most about being a medical assistant?
+66.7%
-57.8%
Top Answer
caring for people and doing the job that I love
+100%
100%
+ / -
-91.7%
Second Best
New experience and challanges I like most about being a medical assistant.
+100%
100%
+ / -
-66.7%
3.
The patient diversity and direct interaction with all type of patients, also the many challenges that come along with the role.
+100%
100%
+ / -
-66.7%
4.
Knowing that I am taking part in helping people health.
+100%
100%
+ / -
-50%
5.
Being able to work with many different kind of people.
+100%
100%
+ / -
-50%
6.
What do you like most about being a medical assistant?
+50%
0%
+ / -
-0%
7.
Dealing with and helping patients.
+100%
0%
+ / -
-0%
8.
Identify which areas you would need to improve in for growth as a Medical Assistant?
+100%
0%
+ / -
-0%
9.
Helping people.
+100%
0%
+ / -
-0%
10.
Identify your accomplishments.
+100%
0%
+ / -
-0%
11.
Being able to help the doctor in the delicate care of individuals ans thje satisfaction that come from that.
+100%
0%
+ / -
-0%
12.
Pretty much all the patient interaction with patients and doctors.
+100%
0%
+ / -
-0%
13.
What do you like the most about being a medical assistant.
+100%
0%
+ / -
-0%
16. Often, you will deal with upset patients, how will you be able to handle this?
+66%
-58%
Top Answer
I WILL LET THEM KNOW THAT I UNDERSTAND THAT THEY ARE UPSET AND WILL TRY TO HELP THEM AS SOON AS POSSIBLE
+100%
100%
+ / -
-92.3%
Second Best
By staying calm and speaking to them in a clear, even tone of voice. Try to let them know that you will help them any way possible and let them know that you understand they are upset.
+100%
100%
+ / -
-95.5%
3.
By staying calm, let them know that you understand why they are upset and that you sympathize with their situation, and most of all remain friendly and do NOT get upset at them.
+100%
100%
+ / -
-50%
4.
Be nice to patients and always smile.
+100%
100%
+ / -
-50%
5.
Stay calm and collected and respond to keeping the patient calm.
+100%
100%
+ / -
-50%
6.
Acknowledge the patients feelings,stay calm and don't take them yelling at you personally.
+100%
100%
+ / -
-50%
7.
I would say i understand that you are upset and i am willing to try to handle this situation in a responsible way.
+100%
100%
+ / -
-50%
8.
Try to get them to clam down by asking them to please explain what the problem is and ask what i can do to help them to clam down.
+100%
100%
+ / -
-50%
9.
By being calm ,apologize first and seek to address their concerns.
+100%
100%
+ / -
-50%
10.
Be nice to patients and always smile.
+92.9%
92%
+ / -
-85.7%
11.
I would able to hadle this patient by taking them away from the other patients and resolve the situation as best i can
+28.6%
17%
+ / -
-14.3%
12.
Be nice to patients and always smile.
+50%
0%
+ / -
-0%
13.
Question: Often, you will deal with upset patients, how will you be able to handle this
+100%
0%
+ / -
-0%
14.
Talk to the patient and find out what the problem is.
+100%
0%
+ / -
-0%
15.
Remain calm. If a patient sees that you are getting upset as well, this could increase their anger. It is important to ensure them that we have their best interest in mind.
+100%
0%
+ / -
-0%
16.
The customer is always right policy as well as the office policies.
+100%
0%
+ / -
-0%
17.
Making them feel there comfortablest.
+100%
0%
+ / -
-0%
18.
I would try and calm them down and get the right information to help them.
+100%
0%
+ / -
-0%
19.
Tellin patient I understand.
+100%
0%
+ / -
-0%
20.
By truly listening and working through the issue with the patient.
+100%
0%
+ / -
-0%
21.
Get the manager.
+100%
0%
+ / -
-0%
22.
I would try to remain calm and keep the patient calm. I would try my best to acknowledge the patients feelings and ask them what I can do to help them.
+100%
0%
+ / -
-0%
23.
By listening to the patient and reassuring them that I will take care of the problem or have them speak to the office manager.
+100%
0%
+ / -
-0%
24.
Staying calm, let them know that you understand and that you will help anyway possibe.
+100%
0%
+ / -
-0%
25.
By showing them I am much concern about their reason they are upset and try my best to rectify the problem.
+100%
0%
+ / -
-0%
26.
I will let them know that we will take care of them and I will also listen to thier complains.
+100%
0%
+ / -
-0%
27.
I will reassure them by talking to them in a nice calm way. Ask them questions.
+100%
0%
+ / -
-0%
28.
I would tell them that htey understand by me and will try to help them in possible way.
+100%
0%
+ / -
-0%
29.
I would first apologize for the inconvience, and also make sure to remain empathetic.
+100%
0%
+ / -
-0%
30.
I would try to calm them down and I will ask them what can I do for them.
+100%
0%
+ / -
-0%
17. What is your most valuable attribute you will bring to our office?
+65%
-58.3%
Top Answer
I can work independently and efficiently as well as working with a group. I also have great time management skills that will help that be a good attribute to your office.
+100%
100%
+ / -
-50%
Second Best
Positive attitude.
+90.9%
90%
+ / -
-81.8%
3.
What is your most valuable attribute you will bring to our office?
+85.7%
85%
+ / -
-78.6%
4.
What is your most valuable attribute you will bring to our office
+85.7%
83%
+ / -
-71.4%
5.
I am very reliable and responsible, I will cover for others when they need a day off, I can stay late or come in early. I like to complete all my work before I go home. I don't like things left undone. I find ways to cut time and seem to like efficiency. So I will bring a can do attitude, efficiency and try to be a cheerleader.........!
+85.7%
83%
+ / -
-71.4%
6.
passionate love and care to patients and staff members
+83.3%
82%
+ / -
-77.8%
7.
My most valuable attribute would be dedication and loyalty to an employer who treats me with respect in a professional manner.
+83.3%
80%
+ / -
-66.7%
8.
Well trained candidate.
+83.3%
80%
+ / -
-66.7%
9.
I am skilled in HIPAA regulations and can put them into practice and have done so in previous employment.
+80%
78%
+ / -
-70%
10.
I am very pactual, fast, multi task, team worker i will be the veluable to the company.
+76.9%
75%
+ / -
-69.2%
11.
I bring many things but above all dedication in patient care.
+80%
75%
+ / -
-60%
12.
My skills.
+80%
75%
+ / -
-60%
13.
My passion that i have for the patient.
+80%
75%
+ / -
-60%
14.
My warm person personally and my drive to get the job done right and on time.
+80%
75%
+ / -
-60%
15.
how do you see yourself fitting in with our company?
+62.5%
57%
+ / -
-50%
16.
I am very customer friendly. All my previous jobs have been in the customer service industry and I feel I know how to relate to people and make them feel comfortable with me.
+60%
56%
+ / -
-50%
17.
Compassion
+45.5%
40%
+ / -
-36.4%
18.
Compassionate and respectful care.
+100%
0%
+ / -
-0%
19.
Compassionate and respectful care.
+100%
0%
+ / -
-0%
20.
Knowledge and caregiving to patients is the most valuable attribute that I will bring to your office.
+100%
0%
+ / -
-0%
21.
Patience,well-communicated and knowledge will bring more patients to office.
+100%
0%
+ / -
-0%
22.
Are you an outgoing individual?
+100%
0%
+ / -
-0%
18. How would you rate your communication skills?
+62.4%
-60%
Top Answer
I think my communication skills are at a 9 out of 10. The only reason I would not give myself a 10 out of 10 is because there is always room for improvement on anything.
+100%
100%
+ / -
-87.5%
Second Best
My communication skills are great. Ive learned how to express communication very well through school.
+100%
100%
+ / -
-50%
3.
9 out of 10 because there is always room for improvement.
+100%
100%
+ / -
-50%
4.
A 9 because I believe there is always room for improvement.
+100%
100%
+ / -
-50%
5.
I would rate them above average. I worked in customer service for a number of yrs. and recieved great rewiews from the customers.
+95.7%
95%
+ / -
-91.3%
6.
I would rate a 10.
+92.9%
92%
+ / -
-85.7%
7.
100
+85.7%
85%
+ / -
-81%
8.
Excellent
+66.7%
50%
+ / -
-33.3%
9.
AVERAGE
+66.7%
50%
+ / -
-33.3%
10.
I rate may communication skill as 10. I am a people person and a team player.
+66.7%
50%
+ / -
-33.3%
11.
I would rate my communication skills good.
+50%
0%
+ / -
-0%
12.
Excellent.
+12.5%
0%
+ / -
-0%
13.
9 out 10. The only reason is cause there is always room for improvement.
+100%
0%
+ / -
-0%
14.
Very well.
+100%
0%
+ / -
-0%
15.
I would rate my communication skills a 9 out of 10 only because there is always room to improve my communication skills.
+100%
0%
+ / -
-0%
16.
I would rate my communication skills a 9 because I feel like there is always room for improvement on anything.
+100%
0%
+ / -
-0%
17.
I would rate them 9 out of 10 because there is always room for Improvement.
+100%
0%
+ / -
-0%
18.
I would rate my communication skills to be 9 out of 10. I can get to the reason or problem a patient is having and taking the rightful action needed.
+100%
0%
+ / -
-0%
19. How long do you see yourself at this office if hired?
+63.3%
-56.7%
Top Answer
As long as there is room for growth and development ,i will still be employed to this office for years to come.
+100%
100%
+ / -
-66.7%
Second Best
I see a long term position due to the fact that it will greatly show some effectiveness within my career of becoming an RN..and the skills utilized here is great for that particular career. I love helping others and I enjoy the healthcare field
+85.7%
83%
+ / -
-71.4%
3.
as long as you will have me
+75%
71%
+ / -
-62.5%
4.
I like longevity. I was a legal assistant for 25 years. If I like your office I would have no problem staying for a long time.
+75%
67%
+ / -
-50%
5.
indefineily
+66.7%
60%
+ / -
-50%
6.
I see myself at this office long term.
+66.7%
50%
+ / -
-33.3%
7.
I see this being a great fit for me throughout the length of finich my bachelors in business degree which is approximately 3 years.
+66.7%
50%
+ / -
-33.3%
8.
I see myself growing in the company.
+66.7%
50%
+ / -
-33.3%
9.
As long as you letme.
+50%
33%
+ / -
-25%
10.
Again, I would like this position while I am finishing my bachelors degree in business. I would love to have the opportunity to move up in the company and stay with Scottsdale Healthcare. I am estimating 3 years,give or take, but until my degree is completed.
+50%
33%
+ / -
-25%
11.
For awhile.
+50%
33%
+ / -
-25%
12.
At a maximum of 5 years while I go back to school to be a Doctor
+40%
25%
+ / -
-20%
13.
Great team player people person kind dependable committed.
+100%
0%
+ / -
-0%
14.
If I am hired, I plan to stay for the duration of college until I start medical school.
+100%
0%
+ / -
-0%
15.
I plan to stay her and long as I can grow and develop skills.
+100%
0%
+ / -
-0%
16.
I hope long term, I have never stayed at a job for a short amount of time unless it was seasonal.
+100%
0%
+ / -
-0%
17.
This company has a lot to offer far as room for growth. Like that and I see longevity with this company.
+100%
0%
+ / -
-0%
18.
As long as there is room for growth and development I see my self here for many years to come.
+100%
0%
+ / -
-0%
20. Patients can be somewhat nervous talking to me the doctor, how will they feel comfortable talking to you first?
+64%
-56%
Top Answer
Patients can be somewhat nervous talking to me the doctor, how will they feel comfortable talking to you first
+100%
100%
+ / -
-87.5%
Second Best
Calm down the patient and appology taking these step to help.
+100%
100%
+ / -
-50%
3.
I would let the patient know that i am here for them and that they could talk to me. i would tell them that if they were afraid of talking to the doctor they could tell me an i would relay the message to the doctor.
+100%
100%
+ / -
-50%
4.
I will introduce myself and let them know what I am helping the Doctor just small talk that pertains to the appointment.
+100%
100%
+ / -
-50%
5.
I would reassure them of everything that I would be doing and that I would try my best to make them feel comfortable.
+100%
100%
+ / -
-50%
6.
The patients will feel more comfortable talking to the Medical Assistant rather than the doctor.Many patients feel shy expressing themselves and tend to hold back valuable information that the doctor needs to know.
+84.6%
83%
+ / -
-76.9%
7.
Introduce yourself, start small talk and relate to them on some level, then ease into the questions at hand. Assure them that you are there to help them and will only discuss information that is pertinant to treatment and/or the exam/procedure.
+85.7%
83%
+ / -
-71.4%
8.
I will try and make them feel as comfortable and open as possible
+75%
67%
+ / -
-50%
9.
I tell patients that I am a medical assistant to and name the provider I am with that day and tell them something nice or encouraging about the provider.
+75%
67%
+ / -
-50%
10.
Patients for years have told me things, I found out they forgot to tell the doctor or were afraid to, so I have found it most helpful to chat with my provider before they go in with the patient if there is something unusual or put a note on the intake sheet to inform the doctor.
+42.9%
33%
+ / -
-28.6%
11.
I would be very nice with them and make the comfortable.
+100%
0%
+ / -
-0%
12.
I will be polite and friendly and make them feel comfortable in kind of just comes natural to me.
+100%
0%
+ / -
-0%
21. Do you see yourself as a supervisor at a hospital or a bigger office in the future?
+80%
-40%
Top Answer
yes, i think i have the potentiality to learn from my present job and improve myself more and can give my full effort to make it success and handle the upper position smoothly.
+80%
75%
+ / -
-60%
Second Best
No, I don't want to be a supervisor.
+66.7%
50%
+ / -
-33.3%
3.
Yes i alway like to go fether.
+66.7%
50%
+ / -
-33.3%
4.
What are your strongest and weakest personal qualities.
+60%
50%
+ / -
-40%
5.
Yes, I have supervised before and I enjoyed it. Working in an hosptial or bigger office would be a challenge for me.
+66.7%
50%
+ / -
-33.3%
6.
Yes, I can see myself as a supervisor at a hospital or a bigger office in the future.
+66.7%
50%
+ / -
-33.3%
22. What was your best experience thus far as a medical assistant?
+68%
-52%
Top Answer
clinical skill
+100%
100%
+ / -
-66.7%
Second Best
My best experience thus far was when a patient came in and brought me a box of candies and she told me that her last visit with me was very comforting to her, it was a pre-op and she was going for surgery to have her eye removed.
+100%
100%
+ / -
-90.9%
3.
Every experience is the best and one to remember..Every position you take you could learn from it and take it on to the next one. Every experience counts
+100%
100%
+ / -
-66.7%
4.
The patients
+100%
0%
+ / -
-0%
5.
Clinical/ Patients
+100%
0%
+ / -
-0%
6.
I think my favorite job was working for Virginia Mason Medical Center. They follow the Toyota Corporation in their business model implementing six sigma, lean and S5. Everything is clean organized and minimal so waste is reduced, production improved and less errors are made. They are a magnet hospital and have won several awards. They really value their employees and ask for their ideas to be implemented for improved production. Its a great team environment and very positive. Doctors are peers with their staff and sit side by side with their MA's and RN's.
+100%
0%
+ / -
-0%
7.
My best experience was working in the back office.
+100%
0%
+ / -
-0%
8.
Seeing a patient walk in with a healthy baby after doing all of her pre natal care.
+100%
0%
+ / -
-0%
9.
Never do anything that don't follow office regulations.
+100%
0%
+ / -
-0%
10.
I have no previous experience, I am looking forward to getting some!
+100%
0%
+ / -
-0%
11.
I have not had the experience in the field as of yet for I am still in school.
+100%
0%
+ / -
-0%
23. How well do you work with people?
+68%
-52%
Best Answer
I like working with people team work is a big part of accomplishing several task.
+100%
100%
+ / -
-50%
2.
I love to help and educate patients as much as I can.
+66.7%
50%
+ / -
-33.3%
3.
I am a good team player, sociable and work well with others.
+100%
0%
+ / -
-0%
24. How many times were you late for work in the last three months?
+70%
-50%
Top Answer
not even one time
+100%
100%
+ / -
-96.2%
Second Best
In the past three months I have not missed any time from work. I pride myself in my punctuality. I feel that you need to lead by example.
+100%
100%
+ / -
-75%
3.
I am rarely late for work. In fact, In the last 12 Years I was late twice due to power outage.
+60%
50%
+ / -
-40%
4.
I was late three times in the past three months.
+50%
0%
+ / -
-0%
5.
I take my employment seriously and my lively hood. I believe in being on time. I have not been late in the past three months.
+100%
0%
+ / -
-0%
6.
I was never late I am a morning person, I like to get in on time and get situated.
+100%
0%
+ / -
-0%
7.
I was never late.
+9.1%
0%
+ / -
-0%
8.
Maybe 2 or 3 times due to traffic, never more than 15 minutes late
+100%
0%
+ / -
-0%
9.
I always on time.
+50%
0%
+ / -
-0%
10.
In the last three months, I have only been late for work once. I even left early but I got caught by a train. I did indeed call the work place to let them know of course.
+100%
0%
+ / -
-0%
11.
2 due to weather conditions.
+100%
0%
+ / -
-0%
25. Tell me about some areas where you have developed responsibility?
+80%
-40%
Top Answer
i coverd house keeper/ward receptionist job on their absent.
+100%
100%
+ / -
-66.7%
Second Best
I have shown responsibility by showing up for work ontime..as well as making sure that patients charts or prepared effectively and to make sure that all medical records and test are available ready for the doctor to give results to patients.
+100%
100%
+ / -
-75%
3.
All aspects of patient care require an extreme amount of delicacy and responsibility, I would say i developed a great deal of that responsibility in multi-tasking clerical duties, and implementing Dr. orders while offering excellent patiant care.
+100%
100%
+ / -
-50%
4.
Tell me about some areas where you have developed responsibility?
+100%
0%
+ / -
-0%
5.
I still have to do my externship. But I have really gains handson training at the lab in school.
+100%
0%
+ / -
-0%
6.
While in school, i helped my classmates in the classroom and in lab and helped them become studious.
+100%
0%
+ / -
-0%
7.
When I was working in a family practice office i was given the responsibility to be the drug rep liaison,schedule office lunches, update providers on dinners, and maintain the sample med cabinet, due to my ambitious nature.
+100%
0%
+ / -
-0%
8.
By taking care of the elderly in my own family i have learned to be patient and by being entrusted as a bearer for my former job, i have added more to my trustworhty character.
+100%
0%
+ / -
-0%
9.
I have developed responsibility with ordering supplies for the clinic. I have responsibility for taking care of each days finances and making sure the finaces are reconciled.
+100%
0%
+ / -
-0%
10.
Taking patient's messages and delivering to doctor as soon as possible. Educating patients about medications and d iet-food as well as exercise.
+100%
0%
+ / -
-0%
11.
I have developed responsibility while interning for dr. Howard. I always showed up to work and time and prepared. I came into work with an excellent attitude ready to perform all tasks at hand. Before the day started I made sure all records and test results were ready for the doctor.
+100%
0%
+ / -
-0%
12.
Assisting 2 doctor until the company hire another medical assisting and covering in the lab when needed.
+100%
0%
+ / -
-0%
13.
Working with several doctors while another Medical assistant had to leave urgently.
+100%
0%
+ / -
-0%
14.
As a medical assitant doing referral and answering the phones.
+100%
0%
+ / -
-0%
26. What makes you passionate about being a Medical Assistant?
+73.3%
-46.7%
Top Answer
The dedication that I have for the patients.
+100%
100%
+ / -
-50%
Second Best
Make patients happy and you are also happy.
+100%
0%
+ / -
-0%
3.
Patients can smile and remember my name when visit office.
+100%
0%
+ / -
-0%
4.
The dedication I have for patients and the outcome.
+100%
0%
+ / -
-0%
5.
Knowing that I am doing a noble job in helping them.
+100%
0%
+ / -
-0%
6.
I love the human body its absolutely amazing to me so being in the medical field goes hand in hand with the medicine and the body.
+100%
0%
+ / -
-0%
27. How would you improve yourself, to be a better medical assistant?
+65.7%
-54.3%
Best Answer
By attending seminar and reading knowlegable material.
+100%
100%
+ / -
-50%
2.
Take lots of notes from what I learned so I wont forget, ask questions, join web groups on medical assistance.
+100%
0%
+ / -
-0%
28. How would you rate your listening skills?
+68%
-52%
Top Answer
i am a good listener and have the patients to hear all the problems and try to solve them
+83.3%
80%
+ / -
-66.7%
Second Best
by concentrating on the action words used by the patient when stating their concerms.
+40%
25%
+ / -
-20%
3.
What kind of salary would you expect to receive for this position?
+33.3%
20%
+ / -
-16.7%
4.
I am a very good listener.
+100%
0%
+ / -
-0%
5.
Very good..
+100%
0%
+ / -
-0%
6.
I like to listen to patients problems.
+100%
0%
+ / -
-0%
7.
I would rate my listening skills by the amount of detail i put into providing accurate documentation and information relating to the topic.
+100%
0%
+ / -
-0%
8.
Pretty good.
+100%
0%
+ / -
-0%
9.
I would rate them excellent.
+100%
0%
+ / -
-0%
29. Has anything gone wrong will doing routine procedures with a patient before?
+62.9%
-51.4%
Top Answer
No, because I am safety oriented
+100%
100%
+ / -
-83.3%
Second Best
Yes, some patients were double booked or a patient was in with a doctor a long time, causing the other patients to wait longer to see the doctor.
+100%
100%
+ / -
-66.7%
3.
Yes,one time a patient had a vagel response while drawing his blood. I quickly kep talking to him and released the tourniquet, withdrew the needle, blocked him from sliding to the floor and called for help. Administered cold cloth compresses to his head and neck and he came around.
+75%
67%
+ / -
-50%
4.
Many times. Nothing serious though. I handled each situation well by really listening to the patient and then helping that patient.
+100%
0%
+ / -
-0%
5.
Yes and i fainted.
+50%
0%
+ / -
-0%
6.
Patient fainting while drawing blood.
+100%
0%
+ / -
-0%
7.
No, i am very careful.
+100%
0%
+ / -
-0%
8.
Fortunately, no I have not had anything like that happen to me.
+100%
0%
+ / -
-0%
30. Do you plan on becoming a nurse or PA?
+64%
-48%
Top Answer
I would like to be a nurse.
+100%
100%
+ / -
-50%
Second Best
I do plan on continuing my education eventually.
+100%
100%
+ / -
-50%
3.
Yes i would like to become a nurse.
+100%
100%
+ / -
-50%
4.
Yes I plan on going back to school to become a LPN
+66.7%
60%
+ / -
-50%
5.
No, I do not plan on becoming a PA
+100%
0%
+ / -
-0%
6.
No, I do not plan on becoming a PA.
+100%
0%
+ / -
-0%
7.
I actually am taking classes for my degree in business through ASU, but have had 1 year of pre nursing courses after obtaining my medical assistant certificate.
+100%
0%
+ / -
-0%
8.
Yes, my goal is to continue my education and receive a Bachelor's in Nursing.
+100%
0%
+ / -
-0%
9.
Yes, I will be going to school to pursue my nursing degree.
+100%
0%
+ / -
-0%
31. Have you taken blood pressure from a patient before?
+65%
-45%
Top Answer
I have never taken blood pressure from a patient, however I have taken numerous blood pressure readings from peers, instructors, friends and family.
+100%
100%
+ / -
-80%
Second Best
Yes, I take blood pressure everyday from patients.
+100%
100%
+ / -
-50%
3.
Yes, I have been taking patients blood pressure for 2 years.
+100%
100%
+ / -
-50%
4.
How would you rate your communication skills.
+100%
100%
+ / -
-50%
5.
Yes to my mother.
+50%
0%
+ / -
-0%
6.
Yes, I have taken blood pressures in my extern sites and have practice in class.
+100%
0%
+ / -
-0%
7.
Yes I have, and many of my fellow students and teachers from school.
+100%
0%
+ / -
-0%
8.
Yes I have taken plenty of blood pressures before.
+100%
0%
+ / -
-0%