How to Answer: If you discovered that a coworker was violating a patient's privacy by discussing his information with someone outside of the care team, how would you respond?
Advice and answer examples written specifically for a Medical Assistant job interview.
34. If you discovered that a coworker was violating a patient's privacy by discussing his information with someone outside of the care team, how would you respond?
How to Answer
Patient privacy is protected by federal law and anyone who works in the healthcare industry is required to understand and follow the law. Failure to do so can result in loss of employment, and possible criminal charges. The interviewer wants to know that you understand your role in protecting a patient's privacy and that you will make wise decisions if you feel a patient's confidentiality has been compromised.
Written by Ryan Brown on May 5th, 2021
Entry Level
"I would notify my team leader or supervisor right away. The law demands that we protect our patient's private information and our patients expect us to honor that."
Written by Darby Faubion on January 22nd, 2019
Answer Example
"I believe that we all should strive to protect our patient's confidentiality. If I were to discover that a coworker violated my patient's right to privacy, I would report it to my immediate supervisor. The consequences of protected information being shared could have an effect on all of us and we should all do our part in trying to prevent this events from ever occurring."
Written by Ryan Brown on May 5th, 2021
Experienced
"Unfortunately, this happens more often than I like to even think about. If I were to discover that a coworker compromised a patient's right to privacy, I would report the incident to my supervisor. The effects of breeches in confidentiality are more far-reaching than many people realize. It is up to us, as care providers, to protect our patient's right to privacy at all times."
Written by Darby Faubion on January 22nd, 2019