Medical Assistant Mock Interview

Practice 34 Medical Assistant interview questions covering clinical skills, patient care, and HIPAA compliance.

Question 17 of 34

If you discovered that a coworker was violating a patient's privacy by discussing his information with someone outside of the care team, how would you respond?

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Darby Faubion has been a Nurse and Allied Health Educator for over 20 years. She has clinical experience in several specialty areas, including pediatrics, medical-surgical, critical care, and hospice.

"I would notify my team leader or supervisor right away. The law demands that we protect our patient's private information and our patients expect us to honor that."

Darby Faubion

"Unfortunately, this happens more often than I like to even think about. If I were to discover that a coworker compromised a patient's right to privacy, I would report the incident to my supervisor. The effects of breeches in confidentiality are more far-reaching than many people realize. It is up to us, as care providers, to protect our patient's right to privacy at all times."

Ryan Brown

Ryan Brown created and launched MockQuestions in 2008.

Patient privacy is protected by federal law and anyone who works in the healthcare industry is required to understand and follow the law. Failure to do so can result in loss of employment, and possible criminal charges. The interviewer wants to know that you understand your role in protecting a patient's privacy and that you will make wise decisions if you feel a patient's confidentiality has been compromised.

Ryan Brown

Ryan Brown created and launched MockQuestions in 2008.

"I believe that we all should strive to protect our patient's confidentiality. If I were to discover that a coworker violated my patient's right to privacy, I would report it to my immediate supervisor. The consequences of protected information being shared could have an effect on all of us and we should all do our part in trying to prevent this events from ever occurring."

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34Medical Assistant Interview Questions & Answers

1.What made you choose a career as a medical assistant?

2.What is your favorite thing about being a medical assistant?

3.How would you handle a situation with an angry patient?

4.What are some administrative skills you have that you think could be of benefit to you in this position?

5.Can you give me an example of how a medical assistant acts as a patient liaison?

6.Healthcare careers are among the top stress-related careers. What do you do to help manage stress on the job?

7.What are some clinical skills that you feel proficient performing that could be utilized in the medical assistant role at our facility?

8.Tell me about a time you experienced a significant change in your workplace and how you handled it.

9.Have you ever received negative feedback from a supervisor, and if so, how did you handle it?

10.What patient population do you think that those working in the healthcare field may find the most difficult to work with?

11.How would you handle a situation if a physician was rude to you in front of a patient?

12.Medical assistants often have to tend to nervous or frustrated family members, in addition to stressed patients. How do you approach offering support to your patient's loved ones?

13.Do you feel like you have strong problem-solving skills?

14.What are your long-term professional plans?

15.What makes you feel you will be a good fit for our organization?

16.Tell me about one of your favorite patients.

17.If you discovered that a coworker was violating a patient's privacy by discussing his information with someone outside of the care team, how would you respond?

18.If a patient were to tell you that he does not agree with a doctor's orders, how would you respond?

19.Can you give me an example of one of the most difficult things you've faced as a medical assistant, and how did you handle it?

20.Do you have experience working with electronic health records?

21.If you could give advice to someone who is considering a career as a medical assistant, what would you tell them?

22.Are you willing to work, nights, weekends, holidays, or overtime if needed?

23.Being a medical assistant often involves physical exertion, as patients may have to be transferred or lifted, or equipment moved. Are you capable of meeting the physical requirements of this job?