"Communication is one of the most important parts of my job. I have to convey expectations, establish boundaries, maintain control, soothe disgruntled workers and/or stakeholders, and so much more. When it comes to customers and stakeholders, I aim to please them and keep them 100% satisfied. I do this by initiating communication early on and then keeping them updated on the progress of the project.

Some stakeholders and clients want frequent communication while others don't. I gauge this and then react appropriately. In general, my conversations with stakeholders and customers are concise and just overviews unless they have requested additional detail. If something changes during the project, I keep them apprised so they are fully aware of any potential changes to the project's budget or timeline."

Discuss how you convey the project's objectives, costs, and timelines to customers and stakeholders. It can be helpful to provide a generic response and then communicate your understanding that each client, customer, or stakeholder is different and you customize your approach accordingly. Interviewers are more likely to resonate with your response if you can clearly demonstrate your ability to deploy a variety of communication styles based on what works best for the individuals involved.