Describe a situation where you received constructive feedback on your work.
The employer wants to know how flexible you are and if you have a good attitude and can adapt when needed. This is a great question to highlight your belief in teamwork, and your desire to see things from a big picture outlook. You want to describe a situation where you did your best, but another perspective added value. Everyone tries their best and feels like they have seen items from all angles. But more opinions and different viewpoints generally make for a stronger outcome. The employer wants to know if you can thrive with that mentality.
"I was working in the IV room and had set up my batch checking counter from top to bottom. I described this flow to the technician, and we agreed and started working. When my manager came through, they noticed I wasn't working left to right. They mentioned that doing it from left to right can minimize the potential for error due to the pass-through angle. I had not considered that before and agreed with them that I would make it left to right. My manager appreciated my ability to change on the spot and recognize another opinion with more experience."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
When I first started working in a hospital pharmacy, one of my tasks as a decentralized pharmacist was to dose vancomycin. I remember a particular incident when I was dosing vancomycin for a patient who had a history of acute kidney injury. Being that the patient's renal function during that admission looked stable, I set them up on a standard regimen. A day later, their serum creatinine began to spike and I received a call from my clinical supervisor. He asked me why I had chosen to give the patient a full dose of vancomycin being that they had a history of AKI. I explain to him that the labs from the current admission looked fine (with exception of today's blip in serum creatinine). My boss emphasized how crucial it is to go back into a patient's chart if possible to look at historical serum creatinine values. Being that I was so new to the art of Vanco dosing, I had not done this. I thanked my boss for his feedback and we continued our discussion with the next steps to follow up. From that point on, I worked closely with my supervisor when I encountered complex patients like this one. We even worked together to revise our company's policy and procedure for dosing vancomycin.
Chad's Feedback
Excellent! It can certainly be difficult to receive negative feedback on one's work, but your response is exactly what the interviewer will be looking to hear "“ that you recognized your mistake, accepted the criticism, and took it as a learning opportunity to improve your own process, and contribute to the revision of the company's dosing procedure.
