QUESTION 4 OF 35

If you felt a customer was using prescribed drugs for the wrong reasons, what would you do?

This question is to assess your problem-solving and risk-assessment skills. You want to give a real world answer if you have one. You want to let the interviewer know you can assess this effectively, can take appropriate action, and offer ideas for this situation in the future. This is a recurrent issue and the employer is aware you will face this situation. You also want to remark that you will learn their policies and procedures and adapt to their preferences as needed.

"I had this happen to me before, I was concerned about____, so I ____, and then we implemented a new process based on this situation which involved ------. Each time I encounter this I find it to be a challenging situation, but one that pharmacists play a vital role in keeping patients safe. I know there may be different policies and procedures at each company and I am open to learning different and better ways to tackle this ongoing issue."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

I would have a conversation with my patient to make sure they know why they are taking the medication and know what types of side effects could occur if taken incorrectly. I would then contact their provider to make sure they know strange filling patterns and address my concern.

Rachelle's Feedback

Solid answer. It's clear that you would address this situation with professionalism, putting the patient at ease while also opening communication lines with their provider.

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Pharmacist Mock Interview

If you felt a customer was using prescribed drugs for the wrong reasons, what would you do?

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35 Pharmacist Interview Questions & Answers