Tell me about a time when you did not reach a goal at work. What did you learn from it?.
The employer is asking about your ability to learn and self-reflect. Can you recover from failure and assess the situation to be successful next time? Make sure to answer both parts of the question and pull from a pharmacist example. You don't need to overwork this answer, keep it short and simple. You want to identify a key reason or two as to why it wasn't successful and what would be needed to make is successful next time.
Our pharmacy was working to identify a way to improve the number of patients we counseled on anticoagulants. I identified a potential solution but we were not able to execute it due to staffing shortages. I realized I designed the program around doing it perfectly, and as a result we weren't able to do it at all. I re-designed it at a smaller scale as a pilot with smaller goals, and we were able to finally initiate it a year later. I learned not to let perfect get in the way of good. Even if you have to start small, it is better to at least start rather than aiming for perfection and not start at all.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
During the busy Easter period, there were three days worth of prescriptions on the computer waiting to be printed and dispensed. I, therefore, decided, after discussing with the pharmacist, to print at least two days of prescriptions before going home, aside from serving customers and answer phone queries. At the end of the day, I successfully printed two days of prescriptions and a few from the third day.
Stephanie's Feedback
Great example! To strengthen this response, I suggest adding a bit more about how you developed this goal. Additionally, I suggest including a closing sentence along the lines of, "This situation illustrates my ability to achieve exactly what I set my mind to."
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