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In your opinion, which is more beneficial: To increase price by one percent OR To increase customer base by one percent?

Answer examples and advice for how to answer this interview question for a Financial Analyst interview

How to Answer

This question goes back to the cost of retaining customers versus acquiring new customers. It sounds more like a problem solving math question but it's actually pretty straight forward. To answer this question, explain your knowledge of customer retention and acquisition. You can share what you have learned from your clients and how you prioritize them in order to maintain relationships and give them the results they need.

In your opinion, which is more beneficial: To increase price by one percent OR To increase customer base by one percent?
Answer example

"I believe that customer retention and investing more in your customers should take precedence over increasing prices. You could lose your customers in the meantime, which will end up costing the company more in the long run. I do believe it is more beneficial to increase your customer base, every time."

View user-submitted Answers

In your opinion, which is more beneficial: To increase price by one percent OR To increase customer base by one percent?
1.
Increase customer base by percent.
2.
Increase customer base by a percent.
3.
Increase customer Base by a percent.
4.
Increase customer base by a percent.
5.
Increase customer base by a percent.
6.
In a more specialized market definitely one cannot go with increase in percentage customer base one has to rely on price increase. But the fierce competition in recent past has told us that of all the competitive advantages cost efficiency is the one that can make us do wonders. Thus I would focus on cost and increase my customer base.

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