Careers
Companies
Topics
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Computer Systems Analyst Interview
Questions

25 Questions and Answers by
| William Swansen is an author, job search strategist and career advisor who assists individuals from all over the world.

Question 1 of 25

How important is maintaining accurate registration of the software?

1000s of Interview Questions

Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Computer Systems Analyst Interview Questions

  1. 1.

    How important is maintaining accurate registration of the software?

      This is a follow-up question to one you previously answered. Interviewers will ask follow-up questions to explore a topic in more detail or collect additional information about a subject. You should always be prepared for follow-up questions. Keeping your original answers brief and to the point will encourage the interviewer to ask a follow-up question if they have a specific interest in a topic.

      William's Answer

      "It is critical to maintain accurate registration information about the software and organization utilizes for several reasons. These include ensuring that the software is legitimate and is accompanied by an authorized license, knowing the revision level of the software, understanding who is authorized to use the product, and to be able to retrieve the information to submit a warranty claim or purchase an upgrade or additional licenses."

  2. 2.

    Can you describe your experience creating and enforcing software usage policies and discuss why are they are important?

      This operational question is meant to explore your experience with this specific activity. Interviewers will ask operational questions about the type of work you will be doing for the organization if they decide to hire you. Your pre-interview research should indicate their expectations and the duties you will be expected to perform in this job. This will help you prepare for questions like this. You should be able to discuss the operations you perform and give examples of how you did this for your previous employers.

      William's Answer

      "I have a great deal of experience creating and enforcing software usage policies. These are important because they protect the organization and the users. Some of the policies I've created include only using software authorized and purchased by the organization, making sure that each user has a license to use the software, not sharing logins or passwords, and not installing personal software on the organization systems."

  3. 3.

    Why is it important to maintain accurate documentation of the systems you manage?

      This is an example of an operational question. Operational questions help the interviewer understand how you go about doing your job in this role. Just like technical questions, operational questions should be answered directly and briefly. You should always anticipate follow-up questions when you provide an answer to the interviewer. Follow-up questions indicate that the interviewer wants to explore the topic in more detail or has a specific interest in this area.

      William's Answer

      "It is critically important to maintain accurate documentation of the systems, network infrastructure, and software I manage. This helps our team to quickly resolve issues and makes it easier when the systems need to be replaced or upgraded. It also creates a history of the systems, which is helpful when new people are brought into the organization. The types of documentation I maintain include user requirements, data flow diagrams, and network topography designs."

  4. 4.

    What are some of the differences between functional and non-functional requirements?

      This technical question is asking you to compare two similar but different terms. When comparing to technical items, you should first define them, discuss their differences, and then provide examples of how they are used. This will ensure that you're answering the question completely and addressing the interviewer's inquiry. As always, be prepared for follow-up questions.

      William's Answer

      "The functional requirements of a system describe what the system should do. The non-functional requirements address how the system performs or operates. For example, functional requirements can include authentication, transactions, administrative functions, and other system processes. Non-functional requirements may include security, performance levels, scalability of the system, and capacity. Both elements are needed to properly design and provision a computer system."

  5. 5.

    Give me an example of when you took a risk to achieve a goal. What was the outcome?

      This is a behavioral question that an interviewer will ask to determine whether you act conservatively or are a risk-taker. As a computer systems analyst, it is best to maintain a balance between both extremes. While you need to be innovative and adapt to new technologies to resolve the challenges you encounter, you also need to maintain the stability and security of the computer systems you manage. Your answer to this question should reflect your ability to do this.

      William's Answer

      "In one of my previous roles, I encountered a situation in which there was a potential security threat to one of our systems. The threat was new and something we had not seen before. To resolve the issue, I needed to employ a new and untested technology solution. I decided to utilize the technology since the risk involved was less than what was posed by the security threat. My team and I implemented the solution after having backed up the system. This resulted in the system being secured and the organization adopting the new technology as a standard fix for this type of issue."

  6. 6.

    How do you approach record-keeping for the software you manage?

      Accurate documentation and record-keeping is a critical skill every computer systems analyst should possess. This contributes to maintaining a safe and secure It environment, being able to train new hires quickly and efficiently, restore systems if there is an outage or when data is deleted, and track software licensing and hardware revision levels. Since this is an operational question, make sure to keep your answer short and to the point.

      William's Answer

      "When developing a system to maintain records about the software I manage, I use a simple spreadsheet maintained on a collaboration tool such as Google Documents. The information I record includes the software's name, vendor information, when it was originally acquired, the systems that it is installed on, the current version level, and any serial numbers or other identification for the product."

  7. 7.

    Do you have experience designing a new system with limited resources?

      This question is addressing your experience in your previous roles as a computer systems analyst. In today's environment, companies are always looking to do more with less. Being able to describe how you accomplished this effectively and efficiently will help you establish your job qualifications. You should be able to provide a specific example of how you accomplished this.

      William's Answer

      "In my last job, the IT budget was frozen for 12 months, but the team was still expected to implement new systems while keeping the existing ones performing at high levels. In one specific instance, I was asked to develop a plan that would expand the network's capacity without adding any additional devices or resources. After analyzing the network usage, I came up with a scheme that would create several subnets. These would direct traffic to specific network areas, which had the most resources and reroute traffic around busy hardware. This enabled me to achieve the goal while preventing the company from having to upgrade the network."

  8. 8.

    What are some of the software usage policies you have implemented in your previous jobs?

      This operational question is inquiring into the type of tools, policies, and procedures you used in prior positions. The interviewer seeks to understand if you have direct experience with the type of procedures and policies they employ or can contribute new ideas to their operations. This is a case where your pre-interview research can help you be prepared to answer the question. Additionally, you should not share anything proprietary to a previous employer.

      William's Answer

      "I have developed and implemented several different software usage policies in my previous positions. These include not allowing users to add personal software to the organization's systems, preventing users from attaching external storage devices to the network, making sure that users do not use the company's systems to post information to social media sites, and not sharing company confidential information over unencrypted networks."

  9. 9.

    What assignment was too difficult for you, and how did you resolve the issue?

      No one likes to discuss times they were challenged or even failed at a task. However, interviewers know that everybody encounters these situations. The key to answering this question is demonstrating how you successfully overcame a difficult situation or a significant challenge. This is the response the interviewer is looking for. Many people operate under the belief that there are no failures, only opportunities to learn and improve.

      William's Answer

      "I was once asked to provide a cost-benefit analysis of a new technology the company was considering implementing. Unfortunately, I was unfamiliar with the technology and didn't have any direct experience with it. Therefore, it was difficult for me to analyze the benefits and quantify them. My solution was to contact the vendor and to see if they had already performed a similar analysis. They had and were willing to step me through it, so I could better understand the benefits of their technology. They even had a tool that allowed me to customize the analysis with our organization's specific details. This enabled me to complete a cost-benefit analysis accurately and on time."

  10. 10.

    Describe a project or idea that was implemented primarily because of your efforts. What was your role? What was the outcome?

      This behavioral question asks you to provide details of an accomplishment you achieved in one of your previous jobs. When answering behavioral questions, you should use the STAR framework. This helps you organize your answer and tell a story that the interviewer can relate to. The example you describe should align with the type of work you will be doing for the organization if you are hired.

      William's Answer

      "During a recent downturn in our industry, the IT department's budget was frozen, and we were asked to do more with the same resources. After a quick analysis, I realized that there was additional capacity on most of our systems. I put together a task force to determine what additional functionality we could add to the systems without impacting current processes. We developed a set of recommendations that would enable the company to add both people and processes to the organization without expanding the IT infrastructure. This resulted in cost savings exceeded 20%, which was added to the department's next fiscal year's budget."

  11. 11.

    Can you describe what a DHCP server is and why they are useful for administering computer networks?

      This is an example of a technical question. During your interview as a computer systems analyst, you should anticipate that most of the questions will be technical or operational. These help the interviewer understand your qualifications and your ability to perform in this role. Technical questions are best answered directly and briefly. The interviewer will ask a follow-up question if they need additional information.

      William's Answer

      "A DHCP server is a device that manages the configuration details for all the computers and devices within the network infrastructure. DHCP stands for a dynamic host configuration protocol. An example of how this is used is when there are many systems across the network that perform the same specific task, they will normally be grouped and placed within a network infrastructure subnet. The DHCP server manages this."

  12. 12.

    Can you define sub-netting and discuss how it is used to manage an IT infrastructure?

      When asked to define the term or concept, you should recognize the question as being technical. Technical questions should be addressed briefly and directly, without any embellishment. You should also anticipate follow-up questions after you responded to the interviewer. A series of follow-up questions indicates that this topic is important to the organization and permits you to expand your answers.

      William's Answer

      "Sub-netting is the practice of partitioning or segmenting a portion of the TCP/ IP network into distinct and separate segments. The purpose of this is to improve the network's performance and make the network easier to manage."

  13. 13.

    What experience do you have managing computer programming projects?

      This is a direct question about your experience with a specific task required by this position. Even though you have presented your resume to the hiring manager, the person interviewing you may not have read it or wants to explore it in more detail. Being familiar with your resume, LinkedIn profile, and other information the interviewer may have access to will help you answer this question to align with the information they may already have.

      William's Answer

      "As you may have noticed in my resume, I have a great deal of experience managing computer programming projects. In my current role, I have managed projects, including updating the CRM System, creating a program that tracks software usage, and developing a database used in conjunction with the company's ERP system."

  14. 14.

    Have you ever been in a position where you had to lead a group of peers? How did you handle it?

      This is a behavioral question that seeks to understand your collaboration and leadership skills. Behavioral questions ask you about previous situations and how you reacted to them. The best way to answer a behavioral question is by using the STAR framework. This involves four steps; First, you state the Situation, then discuss the Task you needed to achieve. The next step is to describe the Actions you took, followed by a brief description of the Results you achieved.

      William's Answer

      "I am often asked to lead a group of my peers due to the leadership skills I learned in my previous jobs. An example of this was when I was designated to lead a team of other computer systems analysts on a project involving an OS upgrade. We had to determine which applications would be affected by the upgrade and how to mitigate any undesired impacts. I delegated a subset of the applications to each of the team members to analyze. After the analysis was complete, we compared the results and noted any common issues. We then created an implementation plan which addressed these. The result was that the OS upgrade went smoothly, and none of the identified applications were impacted."

  15. 15.

    What types of requirements do you gather when you start working on a new project?

      This operational question seeks to understand your planning process when starting a new project or implementing a new design. Computer systems analysts should have definite processes they use to plan, initiate, and execute projects. Typically, these are documented and placed in manuals, which can be referred to when new projects arise or to train new personnel. Being able to describe the requirements you use will demonstrate your qualifications for this role.

      William's Answer

      "When initiating a new project, there are three types of requirements I seek to understand. These include user, technical, and functional requirements. The technical requirements include details such as the required hardware, network equipment, and software applications. The functional requirements address how these systems interface with each other. Finally, the user requirements help me understand how people will interact with the systems and what tasks they are trying to accomplish."

  16. 16.

    Please explain the process you use to analyze an existing computer system.

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  17. 17.

    Can you describe the difference between SSH and SSL?

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  18. 18.

    What is a spoofed packet, and how can it impact an organization's network?

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  19. 19.

    What are the key elements of software auditing?

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  20. 20.

    Tell us how you keep your job knowledge current with the ongoing changes in the industry.

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  21. 21.

    Tell me about a time that you had to work on a team that did not get along. What happened?

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  22. 22.

    Some people consider themselves to be 'big picture people,' and others are 'detail-oriented.' Which are you? Give an example of a time when you displayed this.

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  23. 23.

    What new or unusual ideas have you developed on your job? How did you develop them? What was the result?

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  24. 24.

    What goal have you set for yourself that you have successfully achieved?

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  25. 25.

    What do you consider to be your professional strengths? Give me a specific example using this attribute in the workplace.

      View All 25 Computer Systems Analyst Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.