MockQuestions

Benefits Manager Mock Interview

Question 13 of 30 for our Benefits Manager Mock Interview

Benefits Manager was written by and updated on September 6th, 2021. Learn more here.

Question 13 of 30

How do you handle communicating bad news to a fellow worker or subordinate?

Next Question  

Advice and Examples: How do you handle communicating bad news to a fellow worker or subordinate? For a Benefits Manager Interview Question.

  1. 13.

    How do you handle communicating bad news to a fellow worker or subordinate?

      How to Answer

      One of the toughest parts of communication can be delivering bad news to people that you work with and care about. As a Benefits Manager, it is often necessary. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.

      Rachelle's Answer

      "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugarcoat the reasons why. It's best they know so that they can learn from the experience."

      Rachelle's Answer

      "I have found that communicating with respect and the intent to support the associate is the best approach. It is important to communicate what behaviors are off track and what resources are available to the associate to get back on track."

      Rachelle's Answer

      "I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."