Bartending Mock Interview
Master 30 Bartending interview questions covering drink knowledge, customer service, and high-volume service.
Question 8 of 30
Your drawer is $44.21 short, how would you explain this? What would you do to correct something like this in the future?
Entry Level
Experienced
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I certainly hope this wouldn't happen because I would hate to lose out on taking that cash home in tips! If my drawer were short, I would first recount, check under the drawer, and then ensure I didn't mistake a cash receipt as a credit card receipt. I would ask a coworker to recount as well if someone were available."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I haven't been short in my cash out for many months. I like to take home every dollar that I earn, so I am extra diligent when it comes to balancing my drawer, taking cash, and giving change."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Mistakes happen. Unfortunately, they can cost you out of pocket, depending on the rules of your bar. Those busy nights can be chaotic, and you could make a mistake when counting money and offering change, only because you are moving so quickly. The interviewer wants to know that if you make a mistake, you own up to it and correct it. Explain your thought process in addressing a situation like this and show them how you have proven yourself reliable and trustworthy in the past.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If my drawer was short, I would recount a couple of times to make sure the amount is accurate. Then I would check credit card slips and search the cash drawer to see if anything slipped through the cracks. I would try to find out why it happened first. Immediately, I would take the 44.21 out of my tips. For the long-term solution, I would pay closer attention to my cash paying customers."
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