How to Answer: Tell me about an error you made at work because of a breakdown in communication. How did you recover from the situation?
Advice and answer examples written specifically for an Assistant Manager job interview.
5. Tell me about an error you made at work because of a breakdown in communication. How did you recover from the situation?
How to Answer
On occasion, mistakes will happen, and communication will be broken. Talk to the interviewer about a time that a situation around miscommunication occurred in the workplace. Discuss how you resolved the situation and what you learned from the experience.
Written by Ryan Brown on February 21st, 2021
Answer Example
"I recall one instance where I misread a text message from one of my teammates. The punctuation was incorrect, and I read it negatively rather than in a positive one, as it was intended. After a conversation, the employee clarified her intention, and it was clear that I was mistaken. She and I agreed to exercise verbal communication more regularly to avoid a similar situation from happening again."
Written by Ryan Brown on February 21st, 2021