Telephone Interview Questions
Master 30 telephone interview questions covering communication skills, etiquette, and customer interaction scenarios.
Question 15 of 30
What would you change about your current role, if you could?
Admin
Sales
Retail
Marketing
Manager
Teacher
How to Answer
Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I would not change anything about my current role because I believe there are lessons everywhere in situations. As I evolve in my admin role, I would like to see it make more of an impact on the organization's bottom line. I believe that proper organization can save a company thousands of dollars in time and error avoidance, but my current company has yet to see that connection."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I enjoy my current role, but if I could change anything, I would hope for more of a support staff onto whom I can pass the client after the sale, so that I can be more effective in my prospecting and selling, rather than also wear the hat of an account manager. I'm thrilled to see that you all have a dedicated customer success team that would be responsible for maintaining and growing the account after its transition from sales."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I know it sounds crazy to say I wouldn't change anything about my current job as I interview for a new position, but it's true. The role is as it should be, it's just that I feel I have outgrown the organization and need the next challenge. If I had to choose something, I would say that I wish we had a more cutting-edge inventory management system and CRM. I feel that we have lagged a bit behind the times and have not kept up with industry leaders such as yourselves with the advances in technology in recent years."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"What I'd like to change about my current role is having a hand in some of the planning that I ultimately have to execute. I sit in on the calendar planning and strategy sessions but mostly am asked to be a fly on the wall for now. 18 months into this job, I want to be able to have my voice heard and be a contributing member who contributes to strategy."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If I could change anything about my current role, I would create a stronger line of communication between management and the production team. I have thought about the benefits this would bring the company and would love to be in a role where my ideas and thoughts are more valued."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If I could change anything about my current role, I would make the classroom sizes smaller than they currently are. It is a real challenge to be effective when you have 35 young students at a time. Currently, I do not have a TA which would also be very helpful. I hear that you have smaller class sizes and offer teaching assistants readily, which is very appealing to me."
Christine Pasqueretta is a human resource and recruitment professional with experience creating, developing, implementing, leading, and measuring HR impact initiatives.
Be sure when you respond to this question that you do not want to change aspects of your current position that are also the primary duties in the role for which you are applying. If you do this, the employer might think you are not that interested in the position and its functions. Keep your answer brief and avoid any negativity!
Christine Pasqueretta is a human resource and recruitment professional with experience creating, developing, implementing, leading, and measuring HR impact initiatives.
"I like a lot of things about my current role; however, if I could change one thing I would have my position be responsible for more graphic design and marketing material creation. I noticed one of the main duties of this position involves graphic design which is very exciting!"
Anonymous Answer
I am currently unemployed, but I loved my previous internship. However, if I could change one thing, I would be responsible for more social media aspects.
Kevin's Feedback
Good answer. However, your opening statement of being currently unemployed could be perceived as a negative statement. Additionally, by mentioning your previous role, you drive that point home. I've emphasized a few points to really drive your answer home.
I loved my previous internship. The only thing I would’ve changed if I could have, would have been increasing the growth opportunities available to me. I would have liked to have taken on more responsibility, especially in the more social media aspects of that position. This is why growth opportunity and expanding my skill sets are a priority for me regarding my career goals.
Anonymous Answer
If I could change anything about my current role, I would make manual data review more hands-on for Clinical Operations rather than having it managed by a data management group.
Rachelle's Feedback
Good start! Be sure to explain why you would make these changes. What would be the impact of your hypothetical implementation?
Anonymous Answer
I really like my current role responsibilities, but if I can change only one thing about my role, maybe I will change the framework that we use right now to something else more popular or has a large community something such as Symfony or Laravel, I noticed that you use one of that and that one of that reasons that encouraged me to apply for this role.
Cindy's Feedback
Great! I like the way you connect the changes you'd opt for with what the company offers. It helps establish you as a good fit. To enhance your answer, you could also discuss why this is important to you or the organization, or its mission.
Anonymous Answer
I have been a technical writer for 35 years and still consider it a privilege to be employed in such a role. In my most recent position as a technical writer, I used to wish for more time to polish each paragraph I wrote but taught myself a valuable lesson not to let this hang up keep me from meeting my deadlines.
Cindy's Feedback
Interesting answer. So, you would change the time pressure so you could spend more time perfecting? You also bring up an intriguing point about a valuable lesson. If it helps answer the question, you may want to develop that aspect of your answer.
Anonymous Answer
My current role is related to dealing with customers and employees through social media like Facebook. However, I would love to learn more about using other mediums like LinkedIn, Indeed, and so on to reach potential employees and clients.
Chad's Feedback
Great answer! You do well to keep your response brief and avoid negativity related to your current role. Consider concluding your response by describing the potential impact using additional platforms to reach customers and employees would have.
Anonymous Answer
I want to design implants and other class 2 devices. Currently, my company only produces class I medical devices and is afraid to push the envelope. I want a role where I can be free to design implants that will provide more of a benefit to people.
Marcie's Feedback
Awesome! Your answer is succinct but direct and impactful. You might mention that you believe this new company will give you the freedom to design higher-level implants/devices and that you greatly look forward to this opportunity.
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