The interviewer wants to know that you have successfully led a team, under pressure, without succumbing to the stress. Choose an example that is easy to explain. Outline to the interviewer how you kept the project in line with your excellent time management, and precise communication skills. Be sure to highlight the projects most significant successes as well!
"I recently led my team of researchers and recruiters in a retained search for a very high-level talent acquisition project. This project was a difficult one because the client wanted a boutique experience with particular candidate requirements. I asked my team to send me a project highlight at the end of the day, every day. From there, I would review the progress and tweak our plan of action, as necessary. In the end, the positions filled successfully, and our client was appreciative of the close eye our team kept on their hiring needs."
"The first project that comes to mind was a new product launch. I was on the team to develop and test the prototype. Coordinating design engineers, test engineers, and production, sales and marketing were difficult. We made it to the finish just in time to meet the deadline."
"I believe that to be successful on a difficult project, a good leader will always be prepared to critique their plan of action, and pivot when necessary. I had to exercise this when our company acquired a small competitor, and our team size grew by 35% overnight. It was a challenge to shuffle around responsibilities successfully, but I made it happen!"
"The most difficult team project I've taken the lead on would have to be when we migrated our site from WooCommerce to Shopify. It was a big undertaking since we redid the entire layout in tandem, and it required a lot of collaboration across department lines. I took point on the project, particularly as the liaison for communication across teams and with our outside agency that built the site. It took months of planning, coordination, and collaboration, but the outcome was a robust site, and it helped increase sales, too, which was incredible."
"Every project has its challenges, but the most difficult project I led recently was our location's annual inventory count. It's a long day with a lot of moving parts, but we were able to complete it all in time and with a proper count."
"I recently restructured our sales organization, which was a huge undertaking. I was not popular for doing so among the team. However, it was a necessary change. Identifying the best structure was one challenge, but getting buy-in from the teams, many of whom had preferred peers with whom they wanted to work, was tricky. Ultimately, by doing sales contests and getting them to bond as new sales pods, I got them on board."
"I organized a school-wide science fair and invited the community to participate and vote on their favorite projects. It was the first time our school opened the fair to the public. It was well worth it as our students were able to network with local business owners and even some media personalities."
"I recently had to open a restaurant which was supposed to have a two-week training on site. We were told by our ownership a week before to get the building that they wanted the restaurant to be in, open the following day, or 24 hours after being able to get in the building.
All the managers and staff were extremely nervous. We put a plan together as a team on what kind of training we were going to be able to do offsite. We prioritized each step from urgent to important to less important.
We were able to open the restaurant to the public as requested, with the least negative impact possible on our guests and our staff."
This project sounds very challenging, with an excellent outcome! Very good example.
Was this answer helpful?
"In my last role, my manager was concerned that we had an operations audit by senior personnel. My task was to ensure that the audit went well. It meant that my department of 20 people had to be prepared for the audit and that the operations tasks that needed to be done were in place. I had two months to do this. I created a project team and produced an action plan to ensure that the desired tasks were done. The team worked well, and the actions were completed on time, and the audit went well."
This is a great response. Audits can be stress-inducing, and you were able to clearly lead a team to success. I made some sentence structure edits but, overall, great job!
"In my last role, I was tasked with preparing my department (comprised of 20 people) for an audit by senior personnel. I had a limited amount of time (2 months) to ensure a smooth and successful audit of operation tasks. My problem-solving, planning, and organizational skills were put to use as I assembled a project team and action plan. By giving a clear roadmap with the use of an action plan, my staff were able to take the necessary measures for the audit. Our department was successfully audited due to my direct communication, planning, and direction."
Was this answer helpful?
"I recently led my team of network administrators and system administrators for a very high-level packaging line serialization project. The project was difficult due to complex requirements in serialization, and there were different stakeholders from different geographies involved. This project was also difficult because the packaging line operators wanted a boutique experience with a particular match of requirements. I asked my team to send me a project highlight at the end of the day, every day. From there, I would review the progress and tweak our plan of action, as necessary. In the end, the positions filled successfully, and packaging line operators were appreciative of the close eye our team kept on their needs."
You took on a high level of follow up and responsibility for this project, which is wonderful! A great outcome, to-boot. Nice answer.
Was this answer helpful?