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Work-Related Accomplishment Interview Questions

To help you prepare for your next job interview, here are 15 interview questions you may be asked related to your work accomplishments.

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Question 3 of 15

Give me an example of a time when you went above and beyond.

The interviewer would like to know about your willingness to go over and above for your employer, without being prompted to do so. Display to the interviewer that you can do more than just the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

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How to Answer: Give me an example of a time when you went above and beyond.

  • 3. Give me an example of a time when you went above and beyond.

      How to Answer

      The interviewer would like to know about your willingness to go over and above for your employer, without being prompted to do so. Display to the interviewer that you can do more than just the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

      Answer Example

      "I often go above and beyond expectations. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our work did not suffer any setbacks."

      Admin

      "I enjoy going above and beyond in my work. In my last position, I regularly called customers to check in and see how they were doing, even if there was no news or issues with our service to discuss. I believe going above and beyond for customers, and regular touch-base is what kept them loyal to us."

      Manager

      "Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workloads so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."

      Marketing

      "One of my clients had committed to a marketing package that did not include any social media management. It's an expensive commitment, and they were on the fence. I decided to offer them a free social management content calendar, to show them what I could do. My boss was delighted with this decision because just a week later, the client committed to a full six months of service from our marketing group."

      Retail

      "The clothing store which I work has a very crowded sales floor, and some customers with mobility issues could not navigate around the store very well. I had a customer come in, in a wheelchair. Seeing her frustrated with the store layout, I approached her and offered to bring her items that I thought she might like. She had a successful 'personal shopper' experience and thanked me on her way out, for my empathy and assistance."

      Sales

      "During sales calls with a prospect or a touch base with an existing customer, I will often hear them mention a feature that would sweeten the software for them. I created a Google Sheet with these suggestions as well as who made them, why, and in what context. I then shared this document with the product team and the other member of our sales team to help them keep a finger on the pulse of what our customer base is seeking. Now, most everyone updates the spreadsheet with feedback, and it is the primary source from which the product team chooses new features to build out."

      Teacher

      "This year, our French teacher, who was also the girl's soccer coach, suffered a heart attack and needed to take medical leave. I jumped in and took over as the soccer coach. The girls worked so hard to qualify for Nationals, and I didn't want to see their dream crushed due to circumstances out of their control. It was a time of commitment and sacrifice for me but worth every minute. We won Nationals!"

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I was originally recruited for the 2 subsidiary companies. I was trained on the treasury for the parent company because they were short of staff. I picked it up so well and was helping once a week. I offered to take a whole week's duty as one colleague was sick and so the other could take her scheduled leave."

      Stephanie's Feedback

      This shows your work ethic and commitment to teamwork! To strengthen your response, I suggest adding a closing sentence to wrap things up. For example: "I have an exceptional work ethic, and I am always willing to go beyond the call of duty if it means supporting my colleagues."
      Show More Answers