"I think feedback and constructive criticism are very important for growth and improvement. I always try to be reflective and mindful of the nature of feedback, which is meant for the achievement of a shared goal in a professional setting, so I often respond with curiosity and ask for specifics in order to improve myself. Alongside my NA job, I currently work as a substitute/paraprofessional at a school due to a staff shortage, I had to learn a lot of things on the job through experience rather than getting full training beforehand. There was once a situation where a student used foul language when communicating with one of her peers and the steps that I took were pulling them aside and privately talking to both students. I lead the conversation towards making the student realize her mistake and helping her understand the hurtful nature of her remark. She apologized to her peer and I made sure that they both had a dialogue where both students were comfortable with each other. I got a phone call from the principal after a student mentioned this incident to her and I was notified that this is considered a serious offense at the school and that the principal should have been notified according to a guideline that should have been sent to me. I respectfully told her that I have never received any such guidelines, however, would like to set up a meeting with her to ensure that I take the proper steps in the future. She was happy to set up a meeting and ensured me that she would make sure that she emails me the documents regarding those guidelines."