Urban Outfitters Mock Interview
Practice 32 Urban Outfitters interview questions covering retail style, brand culture, and customer connection.
Question 12 of 32
In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?
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Example Answer
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Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
Having a versatile schedule is valuable as a retail-based employee, and customer associates at Urban Outfitters must be adaptable and flexible. Assure the interviewer that you are a team player and are happy to step in if a shift needs to be covered at the last second.
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"I know that my coworkers and managers rely on every team-member to show up for their shifts on time and prepared to work -- if one person doesn't show up for their shift, that means everyone else has to work harder! If my manager needed me to come in at the last minute to cover a shift for someone who didn't show up, I would be more than happy to fill in. I want my coworkers and managers to see me as a willing and excited team player."
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Anonymous Answer
In my current position, I'm always happy to take a coworker's shift if they're unable to come in. I've often volunteered to stay late to help cover shifts, that coworkers are unable to make it in for. I would be this way at urban outfitters, also.
Rachelle's Feedback
Great example of teamwork!
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