Uber Mock Interview
Master 35 Uber interview questions covering product sense, operations, and data-driven decision making.
Question 24 of 35
Talk about the last time you received negative feedback on the job. How did you take accountability in that situation?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
As an organization, Uber values the fact that all staff has the ability to act like owners of the company and bring their ideas forward. Uber also values the fact that its staff is empowered to take risks, make bold bets, and at times, fail. Where this question comes into play for your interviewer is to see if you have the ability to be held accountable for your actions, learn from them and move forward. Because you will be given the opportunity to take risks and potentially fail, it is vital that your interviewer hears you talk about your ability to be held accountable for and learn from your mistakes. Prior to your interview, think of a great example from your past work experience that exemplifies your ability to do this.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Early in my career, in my first position out of college, my supervisor gave me feedback that I was not speaking up enough in team meetings. He encouraged me that I had great ideas, but noticed that I may be lacking the confidence to get them out in front of my colleagues that had many more years of experience than me. I thanked him for the feedback because I knew he was right. I promised my supervisor that I would make a conscious effort to bring up my thoughts in ideas in front of the larger group moving forward. While it was sometimes hard, and even a bit unnerving at first, my confidence began to grow in those situations. At this point in my career, I would join the Uber team as a verbal leader on your team."
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Anonymous Answer
When I started my first job a few years ago I was all about asking questions about everything. I like to understand the systems and procedures in place. However, one day during my review my boss told me that he noticed that whenever there was a problem I would jump straight into asking how to fix it instead of giving it a try first. He advised me to do the opposite. I took that feedback and I have never looked back. I have found that even if I don't come up with the best solution (or a solution at all) at first, new ideas are born from the effort. Then, when somebody else shares how they fix it, a whole new innovative process may be discovered.
Marcie's Feedback
Nice! The interviewer will appreciate that you view feedback as a learning opportunity. It's great that now you try to uncover solutions yourself without always relying on others. You have provided a good example here; excellent job!
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