"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I enjoyed the process and am always open to trying new methods if it increases efficiency or patient care."

Working in healthcare requires a willingness to be open to change. There are rapidly advancing technologies in the healthcare industry, and team members must be flexible and adapt to these changes. Give a workplace example when you had to learn a new method or approach to solving a problem.

"Recently, my current employer implemented remote patient monitoring. I had to learn how to use the software and integrate it into our current system. I also had to learn how wearable devices worked. I was in charge of educating the patients on the devices and getting them set up in the online patient portal. I found the experience fascinating and am amazed how my patients are getting better outcomes with this technology."