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Redfin Corporation Interview
Questions

28 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Property     Real Estate    
Question 1 of 28
Tell me about your post-secondary education and how it has helped you in the Real Estate industry.
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How to Answer
Although a post-secondary education is not always a requirement to work in Real Estate, it can indeed be an asset. If you have obtained a degree, diploma, or another form of post-secondary education discuss this briefly with the interviewer.
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Answer Examples
1.
Tell me about your post-secondary education and how it has helped you in the Real Estate industry.
Although a post-secondary education is not always a requirement to work in Real Estate, it can indeed be an asset. If you have obtained a degree, diploma, or another form of post-secondary education discuss this briefly with the interviewer.

Rachelle's Answer #1
"I have a Bachelors Degree in Marketing which has helped me immensely when it comes to promoting my Real Estate business. Because of this education, I have a strong understanding of multiple marketing and advertising techniques including social media and online marketing."
Rachelle's Answer #2
"Although I do not have a formal post-secondary degree, I recently completed all studies for my Real Estate license through my local real estate brokerage. I have also completed the state required 90 hours of coursework and am currently working to join NAR (National Association of Realtors). All of this hard work is going to amount to a very successful future for myself, and I am excited to join Redfin Corporation as one of my first big steps in my real estate career."
2.
How do you handle a client whose expectations are higher than their allowed budget?
Sometimes you will come across clients who have property expectations far above their budget. How do you tactfully handle a client who hasn't received approval for the budget they were expecting.

Rachelle's Answer #1
"I cannot control the financial situation of my clients, but I can be creative when it comes to helping them work with what they do have. I bring no judgment when it comes to budget and is happy to work with clients of all types."
Rachelle's Answer #2
"I understand that some clients have higher expectations than what their budget will allow. I start by showing them properties within their budget that meet the majority of their must-have's. If the property of their dreams does not exist in their price range, they will generally see the disconnect quickly. I have a lot of great contractors and designers in my network that I can utilize in situations where the desired upgrades may be cosmetic and inexpensive. Often, simply helping the client to visualize the fit once small tweaks are made, can make all the difference."
3.
On a scale from 1 to 10, how honest are you?
Do you feel that you are a sincere person or do you have room for growth? This question could be a tricky one as nobody is always 100% honest. Answer to the best of your ability and back your reply by speaking about your ethics.

Rachelle's Answer #1
"I would love to give myself a 10/10 for honesty but truthfully - nobody is 100% honest all of the time. I will give myself an nine because I always do my best to be as honest as possible."
Rachelle's Answer #2
"I put a heavy focus on honesty and trustworthiness in the workplace, as well as in my personal life. Because I strive for complete honesty, I will rate myself as a 10/10. My values are solid."
4.
As a Real Estate Agent, one should have strong negotiation skills. Tell me about your negotiation abilities and how they have helped you in your career.
Negotiation skills are incredibly important in a sales based career. There are many styles of negotiation. Talk to the interviewer about how you close a deal and negotiate the best price for your clients.

Rachelle's Answer #1
"When I am negotiating a deal, I abide by the rule 'The first person to speak, loses.' I listen and let the other party talk. Usually, they will say too much, and then I can gain leverage in the negotiation process. This method has helped me to close many deals and hit the top realtor spot within my office for the past three years."
Rachelle's Answer #2
"Just last year I took an executive negotiation workshop. Ultimately, it changed how I look at deals and negotiations by creating a keen situational awareness within me. It is incredible how much this new found knowledge turned my year around. I am so excited to continue utilizing these tools in my position with Redfin Corporation."
5.
How do you handle a Real Estate client with unrealistic expectations?
Some clients will want to check off every box on their wish list, and that property may not exist. Talk to the interviewer about how you ensure that these clients do not leave disappointed.

Rachelle's Answer #1
"When I have a client with unrealistic expectations, I will be transparent and immediately tell them that their needs may not be met. I will show them comparable listings on the market and give them ideas on how they can add to the property after purchase to tailor the home to their needs."
Rachelle's Answer #2
"I do not like to lead clients on as it wastes their time and energy. I am truthful and honest upfront but will also recommend remedies to their unattainable expectations. Compromise is often the key and, for the most part, clients appreciate my transparency."
6.
How do you define success?
What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role.

Rachelle's Answer #1
"I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek."
Rachelle's Answer #2
"I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success."
7.
If you had $50,000 to build your own business, what would you do?
If money was no object, what kind of business would you start? The interviewer will be able to learn something new and unique about you through this question. Avoid answers that would include building a business that competes with the hiring company.

Rachelle's Answer #1
"If I had $50,000 to build my own business I would open up a community center in my neighborhood that offered inexpensive childcare, cooking classes, and other life skills programs. I am passionate about volunteering and see a strong need in those particular areas."
Rachelle's Answer #2
"I would choose to invest the $50,000 into an existing business in an industry in which my spouse has an interest. I love what I do for a career, but she has always wanted to be an entrepreneur."
8.
Tell me about your most challenging sale as a Real Estate Agent. What sales methods did you use to close the deal?
Some sales are going to be more challenging than others. Talk to the interviewer about the types of closing techniques you use when a stronger close is required.

Rachelle's Answer #1
"My most challenging sale was a duplex for sale by a developer when our economy was lagging. It was a high-end property at a time when few people had a healthy budget. I ended up creating a simple but individual website for the property. The website itself created a personality and overall feel for the project. This site created a draw, helped me to gain a strong email list and, from there, I sent out strong branded marketing materials with every touch-point. The duplex sold within 30 days and I was thrilled with the results."
Rachelle's Answer #2
"Last year I was asked to take on a large multi-family project that had an incredible amount of features; however, the location was not ideal for most working professionals. I took the 'small town feel' approach and created a stunning downloadable whitepaper about the development, which my website visitors could instantly download and share. The whitepaper showed renderings of the family-focused lifestyle that would be present in the new neighborhood and created a feeling that these working professionals knew they needed at the end of the day. The project sold out in record time. I will undoubtedly use this sales approach again!"
9.
The most successful Real Estate agents are highly motivated. What motivates you?
Typically, employees find motivation in environments where they feel supported and encouraged. The interviewer wants to know how they could motivate you - even on the toughest of days! Be open with the interviewer about the ways you can stay motivated on the job, even when the going gets tough.

Rachelle's Answer #1
"It does not take a lot to keep me motivated. If I work in a positive environment with a forward-thinking team, I am a very happy employee. If you see me going above and beyond, a quick thanks or a little token of recognition of my hard work is good enough for me."
Rachelle's Answer #2
"I consider myself a self-motivated individual who is constantly striving to be better and do better. I draw inspiration from leaders in the industry and those around me to keep my motivation high."
10.
As a Real Estate Agent you work on 100% commission. Are you confident in your sales skills?
A successful Real Estate professional must be confident in their sales skills since most roles are 100% commission based. Assure the interviewer that you are capable of earning a great living based solely on your sales abilities.

Rachelle's Answer #1
"I have been successful in Real Estate for many years, working on a highly commissioned basis. Of course, my first few years were difficult, but I managed to press through those challenging years. I am a solid salesperson and well sought out because of my positive reputation in the industry. This success amounts to many referrals for me as well."
Rachelle's Answer #2
"Yes, I am confident in my sales skills and my ability to earn a good living on a 100% commission basis. This position will not be my first commission driven role, which also adds to my confidence. In my last position, I was able to earn in the low six figures on the same pay structure."
11.
What are your most successful advertising methods when promoting a property?
There are a plethora of advertising methods available in the Real Estate industry. Before your interview, be sure to take note of the advertising methods used by Redfin Corporation. Talk to the interviewer about how your favorite advertising methods match with theirs. If you have unique approaches that have worked well for you in the past, talk about those results as well.

Rachelle's Answer #1
"I have utilized many of the same advertising methods used by Redfin Corporation; including print advertising, commercials, and bench ads. These have been great methods for me, but I have come to utilize social media marketing efforts more this year. It's quick, it's cost-effective, and it's on trend which means that I am starting to attract a younger client base."
Rachelle's Answer #2
"For me, the most successful advertising methods involve utilizing my strong email list. I have over 6,000 active subscribers to my newsletter. This weekly e-newsletter will cover any new properties that I have, and then features one special property. The key is that my e-newsletter also includes tips and tricks for home buyers. It isn't 'salesy' in nature which I believe attributes to its success."
12.
As a Real Estate Agent you are expected to be available to your clients on evenings, weekends, and holidays. Are you comfortable with these expectations?
The life of a Real Estate Agent isn't a typical 9-5, Monday to Friday gig. Your clients' primary availability may be outside of 'regular' working hours which means that you need to be available for them during those times. Assure the interviewer that you have a full understanding of these hours requirements.

Rachelle's Answer #1
"I am very comfortable with the hours required of me to succeed in Real Estate. If I do need some time off, or a weekend away, I will plan far ahead. My cell is always on me, and my clients understand that they can book showings with me outside of typical work hours, no problem at all."
Rachelle's Answer #2
"I fully understand the time commitment associated with a career in Real Estate. I'm prepared to make the sacrifices necessary to have a solid career here at Redfin Corporation."
Anonymous Answer
"Yes. I understand that that’s one of the duties as a real estate agent."
Lauren's Answer
Great. If you have worked unconventional work schedules in the past, that is a plus. Employers want to ensure that you know the level of commitment required and are willing to fulfill the position's requirements.
"Yes, I fully understand the scheduling requirements necessary for a successful Real Estate Agent. I have worked unconventional work schedules in the past, and possess a strong commitment to my role and responsibilities."
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13.
Why are you the best Real Estate Agent for Redfin Corporation?
What sets you apart from the other Real Estate professionals applying to work with Redfin Corporation? Discuss with the interviewer how you are the best choice for them. Use stand-out facts including top sales numbers or unique skills that you possess.

Rachelle's Answer #1
"I feel that I am the best choice for Redfin Corporation because I possess the values that your company encourages. I have been the top Real Estate Agent in my region for the past three years, and bring many great clients with me. My honest approach is a valuable asset to any office."
Rachelle's Answer #2
"There are a few reasons why you should hire me for this opening at Redfin Corporation. Most important is the fact that my reputation is solid in this market. Also, I bring a great reach into the commercial market in which I understand you wish to gain a stronger footing. Lastly, I am an incredibly tenacious person who will bring desirable listings, in large amounts, to this firm."
14.
What makes you a great problem solver?
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

Rachelle's Answer #1
"I am a great problem solver because I do not allow stress to cloud my judgement and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
Rachelle's Answer #2
"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision, that might seem off the beaten path."
15.
How do you ensure that you are meeting your clients' needs when it comes to their property wish list?
Listening to your client's needs is a significant component when it comes to your success in Real Estate. Discuss with the interviewer how you ensure a full understanding of your clients' needs before you begin showing them new properties or helping them to sell a property.

Rachelle's Answer #1
"When I start working with a new client I will sit down with them and discuss what they lack in their current property, what they would change if they could, and why. I want to know their motivating factors for change and will start there. Of course, transparency on budget and expectations is vital as well. Open communication throughout the process is my number one priority as a Real Estate Agent."
Rachelle's Answer #2
"I find that the easiest way to start is by asking my clients what they do not want. From there, we can compile a list of must-have's. I will ask my clients which areas they are willing to compromise and which they are not. This way, I can make a final list of properties and truly only show them the ones that meet those 'must-have' requirements."
Anonymous Answer
"I will listen to all the questions from my clients. And I have the checklist to make sure I have all the questions for them too. So I can fully understand my clients' needs."
Rachelle's Answer
This is a great answer; you are demonstrating vital communication skills and utilization of proper tools. I would suggest adding more of your personality and what could make you stand out from other candidates for this particular question.
"I have strong interpersonal skills and communication. I utilize a checklist which is mutually beneficial, and continually check-in with clients as I propose listings as their list may change over time. I practice warm and open communication in order to build rapport whilst creating their property wish list."
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More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
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Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Realtor
Real Estate Receptionist
Surveyor
28 Redfin Corporation Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Tell me about your post-secondary education and how it has helped you in the Real Estate industry.
  2. How do you handle a client whose expectations are higher than their allowed budget?
  3. On a scale from 1 to 10, how honest are you?
  4. As a Real Estate Agent, one should have strong negotiation skills. Tell me about your negotiation abilities and how they have helped you in your career.
  5. How do you handle a Real Estate client with unrealistic expectations?
  6. How do you define success?
  7. If you had $50,000 to build your own business, what would you do?
  8. Tell me about your most challenging sale as a Real Estate Agent. What sales methods did you use to close the deal?
  9. The most successful Real Estate agents are highly motivated. What motivates you?
  10. As a Real Estate Agent you work on 100% commission. Are you confident in your sales skills?
  11. What are your most successful advertising methods when promoting a property?
  12. As a Real Estate Agent you are expected to be available to your clients on evenings, weekends, and holidays. Are you comfortable with these expectations?
  13. Why are you the best Real Estate Agent for Redfin Corporation?
  14. What makes you a great problem solver?
  15. How do you ensure that you are meeting your clients' needs when it comes to their property wish list?
  16. Do you feel comfortable in your ability to properly assess the value of a variety of properties?
  17. In your opinion, what are the 3 top characteristics that a successful Real Estate Agent should have?
  18. Real Estate contracts are detailed and tedious. How do you ensure that your contracts are understood by your clients?
  19. Tell me about your strongest sales year. What do you think you did differently that year to generate those results?
  20. Do you have a Real Estate License or Broker's License?
  21. What part of your Real Estate career brings you the most stress?
  22. In Real Estate, timing is everything. How do you determine priorities when you have multiple projects due?
  23. How would you prefer to be compensated?
  24. Have you ever broken a confidentiality agreement?
  25. Outside of work, what type of creative activities do you like to pursue?
  26. What work situations excite and motivate you?
  27. Tell me about your relationship with your previous boss.
  28. What questions do you have for me?
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