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Redfin Corporation

28 Interview Questions & Answers

1.
As a Real Estate Agent you work on 100% commission. Are you confident in your sales skills?
***Note: We do not have professional answers for this career***
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1.
As a Real Estate Agent you work on 100% commission. Are you confident in your sales skills?
A successful Real Estate professional must be confident in their sales skills since most roles are 100% commission based. Assure the interviewer that you are capable of earning a great living based solely on your sales abilities.

Rachelle's Answer #1
"I have been successful in Real Estate for many years, working on a highly commissioned basis. Of course, my first few years were difficult, but I managed to press through those challenging years. I am a solid salesperson and well sought out because of my positive reputation in the industry. This success amounts to many referrals for me as well."
Rachelle's Answer #2
"Yes, I am confident in my sales skills and my ability to earn a good living on a 100% commission basis. This position will not be my first commission driven role, which also adds to my confidence. In my last position, I was able to earn in the low six figures on the same pay structure."
2.
Tell me about your post-secondary education and how it has helped you in the Real Estate industry.
Although a post-secondary education is not always a requirement to work in Real Estate, it can indeed be an asset. If you have obtained a degree, diploma, or another form of post-secondary education discuss this briefly with the interviewer.

Rachelle's Answer #1
"I have a Bachelors Degree in Marketing which has helped me immensely when it comes to promoting my Real Estate business. Because of this education, I have a strong understanding of multiple marketing and advertising techniques including social media and online marketing."
Rachelle's Answer #2
"Although I do not have a formal post-secondary degree, I recently completed all studies for my Real Estate license through my local real estate brokerage. I have also completed the state required 90 hours of coursework and am currently working to join NAR (National Association of Realtors). All of this hard work is going to amount to a very successful future for myself, and I am excited to join Redfin Corporation as one of my first big steps in my real estate career."
3.
As a Real Estate Agent you are expected to be available to your clients on evenings, weekends, and holidays. Are you comfortable with these expectations?
The life of a Real Estate Agent isn't a typical 9-5, Monday to Friday gig. Your clients' primary availability may be outside of 'regular' working hours which means that you need to be available for them during those times. Assure the interviewer that you have a full understanding of these hours requirements.

Rachelle's Answer #1
"I am very comfortable with the hours required of me to succeed in Real Estate. If I do need some time off, or a weekend away, I will plan far ahead. My cell is always on me, and my clients understand that they can book showings with me outside of typical work hours, no problem at all."
Rachelle's Answer #2
"I fully understand the time commitment associated with a career in Real Estate. I'm prepared to make the sacrifices necessary to have a solid career here at Redfin Corporation."
Anonymous Answer
"Yes. I understand that that’s one of the duties as a real estate agent."
Lauren's Answer
Great. If you have worked unconventional work schedules in the past, that is a plus. Employers want to ensure that you know the level of commitment required and are willing to fulfill the position's requirements.
"Yes, I fully understand the scheduling requirements necessary for a successful Real Estate Agent. I have worked unconventional work schedules in the past, and possess a strong commitment to my role and responsibilities."
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4.
How do you ensure that you are meeting your clients' needs when it comes to their property wish list?
Listening to your client's needs is a significant component when it comes to your success in Real Estate. Discuss with the interviewer how you ensure a full understanding of your clients' needs before you begin showing them new properties or helping them to sell a property.

Rachelle's Answer #1
"When I start working with a new client I will sit down with them and discuss what they lack in their current property, what they would change if they could, and why. I want to know their motivating factors for change and will start there. Of course, transparency on budget and expectations is vital as well. Open communication throughout the process is my number one priority as a Real Estate Agent."
Rachelle's Answer #2
"I find that the easiest way to start is by asking my clients what they do not want. From there, we can compile a list of must-have's. I will ask my clients which areas they are willing to compromise and which they are not. This way, I can make a final list of properties and truly only show them the ones that meet those 'must-have' requirements."
Anonymous Answer
"I will listen to all the questions from my clients. And I have the checklist to make sure I have all the questions for them too. So I can fully understand my clients' needs."
Rachelle's Answer
This is a great answer; you are demonstrating vital communication skills and utilization of proper tools. I would suggest adding more of your personality and what could make you stand out from other candidates for this particular question.
"I have strong interpersonal skills and communication. I utilize a checklist which is mutually beneficial, and continually check-in with clients as I propose listings as their list may change over time. I practice warm and open communication in order to build rapport whilst creating their property wish list."
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5.
Do you feel comfortable in your ability to properly assess the value of a variety of properties?
Correctly assessing the value of a property is a vital skill as a Real Estate Agent. Discuss with the interviewer your level of knowledge when it comes to property assessment.

Rachelle's Answer #1
"I have a few years' experiences in commercial and private property assessment. I am well versed in valuing a wide variety of properties."
Rachelle's Answer #2
"Yes, I do feel comfortable in this area. I have taken courses related to property management which have provided me with a great deal of knowledge related to property valuations. These courses included topics such as Asset and Facility Management, Residential Property Valuation, Commercial Property Valuation, and Conveyancing."
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