Listening to your client's needs is a significant component when it comes to your success in Real Estate. Discuss with the interviewer how you ensure a full understanding of your clients' needs before you begin showing them new properties or helping them to sell a property.
"When I start working with a new client I will sit down with them and discuss what they lack in their current property, what they would change if they could, and why. I want to know their motivating factors for change and will start there. Of course, transparency on budget and expectations is vital as well. Open communication throughout the process is my number one priority as a Real Estate Agent."
"I find that the easiest way to start is by asking my clients what they do not want. From there, we can compile a list of must-have's. I will ask my clients which areas they are willing to compromise and which they are not. This way, I can make a final list of properties and truly only show them the ones that meet those 'must-have' requirements."
"I will listen to all the questions from my clients. And I have the checklist to make sure I have all the questions for them too. So I can fully understand my clients' needs."
This is a great answer; you are demonstrating vital communication skills and utilization of proper tools. I would suggest adding more of your personality and what could make you stand out from other candidates for this particular question.
"I have strong interpersonal skills and communication. I utilize a checklist which is mutually beneficial, and continually check-in with clients as I propose listings as their list may change over time. I practice warm and open communication in order to build rapport whilst creating their property wish list."
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