Master 38 NSA interview questions covering security clearances, technical assessments, and national security scenarios.
Question 31 of 38
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The National Security Agency's first core value, Commitment to Service, is centered on the principles of being reliable, dependable, and committed to the pursuit of excellence. They expect this of every member of their workforce. Part of that commitment is continuing the pursuit of development and growth. This entails being receptive to feedback, learning from it, and applying it, which requires emotional intelligence, trust, and strong communication with whoever is delivering the feedback, be it your leaders or your team.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"All feedback is constructive feedback, even when it isn't delivered constructively. If a person offers negative feedback, it is because they are frustrated or having some problem. Let's say someone is hotheaded, and the feedback they're delivering isn't wholly accurate. Let's say they're projecting. No matter how information is presented to me, I always try to reflect on and understand how a person feels and what information they are actually conveying. What matters is what they're saying, and what prompted the feedback, and what can be learned from the exchange. Every such lesson will help you do your job better and advance your people skills. I try to look past their tone or negativity and understand the problem that is frustrating them so I can work to offer a solution. So, I always welcome and thrive on feedback. More often than not, I proactively seek out feedback."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The NSA devotes a great deal of focus to continual learning, continual development, and personal and professional growth. Therefore, their ideal candidates are those who are overachievers and proactively seek out feedback, taking advantage of every opportunity to learn and grow. The NSA specifies that they expect their workforce to assess and recognize their "own strengths and weaknesses and pursuing self-development activities that also will build expertise in compliance methods and practices as well as mission practices, whether technical, analytic, or both." Keep this in mind when formulating your answer.
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Anonymous Answer
I would take all feedback. no matter how hard I worked on something, if it's a bad product, then it is a bad product. Sure, my hard work will go to waste, but that is the reality of life. I can only strive to better.
Marcie's Feedback
Nice! Emphasize that you view feedback and criticism as a learning opportunity. Then use the STAR method to describe a time when you received negative feedback and explain how you successfully handled this. What did you learn?
Anonymous Answer
I welcome and actually prefer constructive criticism. I take great pride in my work. No one is perfect so if there is something that l am lacking, I would like to know so it can be addressed moving forward. Even negative feedback is good feedback once you identify the information they are convening and look past the emotion and frustration.

Jaymie's Feedback
Being able to accept feedback and criticism is important in the workplace. Great job sharing that you're open to this and can take this feedback, digest it, and make the necessary changes.
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Written by Kevin Downey
38 Questions & Answers • NSA (National Security Agency)

By Kevin

By Kevin