How do you keep your emotions from getting in the way of your productivity?

"Everyone is emotional to a certain degree, and I consider myself caring and empathetic. A healthcare career can sometimes be emotional; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way."

"This is a great question. We've all had those tough cases. A child dies, a patient yells at you, or you must give someone a cancer diagnosis. It's professional to take a few minutes after an encounter and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

Describe the methods you use to keep your emotions from interfering with your work. You want the interviewer to understand that you have compassion and empathy for your patients, but at the same time, you can maintain composure during difficult times.