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Elastic Path Software Interview
Questions

28 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 28

Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

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Elastic Path Software Interview Questions

  1. 1.

    Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

      While your resume and your past experiences can easily show your interview that you have the technical abilities for this position with Elastic Path Software, your interviewer needs some insight on your problem solving skills. This question allows your interviewer a chance to see how you handle adversity by using resources available to you. In your answer, talk about your ability to think critically and leverage people and resources to the advantage of beating a roadblock in your work. Make sure that your answer provides an example of a project that ended in success.

      Ryan's Answer #1

      "A couple of years ago, I was the lead architect on a new software package that we were developing. As in any project, I was tasked with reviewing and approving the code the would be enveloped in the software. Because the final code impacted our potential clients and this was certainly a unique package we were developing, I proposed putting together a focus panel of existing clients to discuss potential needs out of a new system. My senior leaders were very reluctant to do this as they didn't want any word getting out about the program in its infancy. Knowing that we really wanted their feedback to start the coding process, I worked with our sales staff to build a list of our most dedicated customers. Then, I approached out leadership with this group and they approved without reluctance. After putting together the focus panel and gathering their thoughts, we built a phenomenal program that exceeded all of our sales and performance expectations."

      Ryan's Answer #2

      "I know that a large part of my success in the software architecture field is due to my ability to work collaboratively with others and provide mentorship to those on my team. On a recent project, I faced a design engineer that was very rigid in their ways and was unable to conform with new requirements for a system we were designing. In one of our first planning meetings, it became very evident that he would be unwilling to change in his ways. Being a person that wants to talk things out before escalating things further, I invited him to my office to talk one on one. I used a very educational approach to explain why we would be using the process we would be and I encouraged his participation in that approach. He hesitantly agreed. As we moved from design phase to the implementation phase, the engineer went right back to his old way of doing things and not embracing our new process. Rather than upsetting the entire project time, I immediately approached the engineer with a your either on board the ship or off the ship approach. Rather quickly, he asked that his seat on the team be reassigned to another engineer. In doing that quickly, our project was back up and running with success."

  2. 2.

    In your mind, when is monkey testing the most effective in testing new software?

      By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at Elastic Path Software to test their products.

      Ryan's Answer #1

      "In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."

      Ryan's Answer #2

      "Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."

  3. 3.

    At Elastic Path Software, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

      While this potential role with Elastic Path Software will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

      Ryan's Answer #1

      "Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."

      Ryan's Answer #2

      "I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at Elastic Path Software, your entire team would appreciate from my first day on the job."

  4. 4.

    If hired for this position here at Elastic Path Software, would you be comfortable handling overall project manager responsibilities for new software development?

      As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Elastic Path Software. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Elastic Path Software. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

      Ryan's Answer #1

      "Looking to join the team here at Elastic Path Software directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

      Ryan's Answer #2

      "I would absolutely be comfortable if tasked with project manager duties here at Elastic Path Software. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

  5. 5.

    In our consulting services here at Elastic Path Software, we often have to work with people who aren't very tech savvy. How would you handle a situation like this if hired for this role?

      When working onsite with clients on new software and new technologies, most front line employees working on the new system won't have the technical acumen that you possess. Because of this fact, your consulting services will have to be performed in a fashion that is easy to understand for the clients. Give your answer a personal touch by explaining your ability to work with clients on a one-on-one basis and customizing your approach with them based on their level of knowledge. From a high level, then talk about certain techniques that you've found to be useful in the past.

      Ryan's Answer #1

      "In my days in software sales and consulting, I've found that the best approach with clients is to always discuss things in terms of their business results as opposed to the processes involved. I've found that clients aren't interested in how a software program works to pull information out of a data table. They want to know the steps they have to take to successfully pull the relevant information to them in their work and I try to focus my efforts on that. If I get the sense that a certain person has a good understanding of the software, I don't hesitate to brag a bit about the creative programs that were designed behind the scenes because they can definitely show appreciation for that."

      Ryan's Answer #2

      "Having a lot of experience doing this in my time consulting and training with external customers, there are many tools of the trade that can be implemented. I always avoid technical jargon and use wording that makes sense to a client to explain technical processes. I find that customers appreciate the use of meaningful analogies and presentations that have a lot of visuals to help understand new processes that we will be working with."

  6. 6.

    At Elastic Path Software, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?

      As an expert in software industry, you are obviously aware of the many security risks that systems face in this day and age. For your answer to this question, talk knowledgeably about the security risks that you are most familiar with combating in your day to day work. Explain why the posed risk is important to combat against and talk about the methods you used to minimalize risk in the finished product.

      Ryan's Answer #1

      "As I'm fully aware, cyber-security has become a very important issue over the past ten years. In my current role, our biggest security risk is injection of code used by hackers to access information in our web applications. To help prevent any risks associated with injection, we've implemented the use of a safe API and using specific LIMIT and other SQL controls within queries to prevent loss of records in case of an injection."

      Ryan's Answer #2

      "In the healthcare field where I currently work, broken authentication vulnerability has allowed attackers to hack into electronic medical records and gain control over those systems. This type of attack potentially puts hundreds of thousands of people at risk within a given system. We use many methods to prevent this type of security risk. First, we take the time to properly test the code before rolling out new updates to software. We also utilize very detailed external security audits. Other details we have implemented have been multi-factor authentication processes and recommendations to align password requirements with the NIST guidelines."

  7. 7.

    Our implementation consultants here at Elastic Path Software often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

      In the software implementation process for large customers of Elastic Path Software, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the Elastic Path Software. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

      Ryan's Answer #1

      "Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."

      Ryan's Answer #2

      "The biggest skill that I would bring to the team here at Elastic Path Software as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, Elastic Path Software has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."

  8. 8.

    If hired here at Elastic Path Software, what do you feel would be the biggest hurdle for you to overcome from the start?

      The key to answering this question with confidence starts with understanding that you are interviewing with Elastic Path Software because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

      Ryan's Answer #1

      "As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at Elastic Path Software."

      Ryan's Answer #2

      "Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."

  9. 9.

    Elastic Path Software embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

      The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for Elastic Path Software because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

  10. 10.

    What do you think you will like about this role with Elastic Path Software?

      The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills.

      Ryan's Answer #1

      "I look forward to helping companies by analyzing data that will help them make solid decisions surrounding their digital future."

      Ryan's Answer #2

      "I am looking forward to getting more experience in UI, and feel that Elastic Path Software is the best place for me. You have a great reputation for creating beautiful and easy to use products."

  11. 11.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

      The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Elastic Path Software is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

      Ryan's Answer #1

      "In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

      Ryan's Answer #2

      "During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Elastic Path Software."

  12. 12.

    What software analysis and design tools do you have familiarity working with?

      As a software engineer for Elastic Path Software, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

      Ryan's Answer #1

      "As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."

      Ryan's Answer #2

      "I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."

  13. 13.

    What is one unique personality trait you possess that would help you be successful in this role with Elastic Path Software?

      This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with Elastic Path Software. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

      Ryan's Answer #1

      "From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at Elastic Path Software will be extremely beneficial to your team."

      Ryan's Answer #2

      "I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."

  14. 14.

    The software we develop here at Elastic Path Software requires you to have working knowledge of both privileges and roles within Oracle. Can you talk about your knowledge and experience of both within Oracle?

      On the development end of software, your role at Elastic Path Software will require you to have knowledge of the differences between user privilege and role. Your role will put you working with end users on the two roles and explaining your knowledge of the two will be important to your interviewer. Give a basic understanding that privilege relates to the right to execute SQL statements and another user's objects as defined by Oracle. Then talk about roles being created by administrators to grant privileges to their users.

      Ryan's Answer #1

      "In my current role, I have great working knowledge of both role and privilege within Oracle as I work with the system administrators of our end users very closely. I work with them on using the grant and revoke commands to define the roles or their users and grant permissions within their system. To do this, I have to gain strong knowledge on the different people that are allowed access to the system and what they will be doing with their access."

      Ryan's Answer #2

      "As you can see from my resume, it has been a few years since I've worked directly with Oracle but I do have great working knowledge of the system. To best explain my knowledge, privileges control the ability to run SQL statements with the database and my role has been to outline those privileges for our end users. Then, roles group together different privileges for each end user. In my past work, I'm most familiar with creating the different roles within the system and then working with key decision makes with our end users to grant the privileges to the roles we defined."

  15. 15.

    As the onsite consultant for our clients here at Elastic Path Software, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

      The consulting world at Elastic Path Software will put your in a position to have access to client databases, applications and directories that could potentially contain sensitive data. Consultants have a responsibility to their clients to maintain that privacy. Be sure that your interviewer understands that you adhere to that responsibility by talking about past experiences where you have been exposed to and kept sensitive data confidential. It is important to talk about your own personal morals and values in your answer to this question.

      Ryan's Answer #1

      "Having worked as a consultant for a large healthcare medical record software organization, I had access to thousands of medical records with each new client that we brought aboard. While often required to sign confidentiality and HIPAA agreements with each client, my own values would never allow me to compromise the secure data of a patient. If hired for this role, I would hold the confidential data with your clients in the highest regard and wouldn't hesitate to take all measures possible to ensure that data is secure."

      Ryan's Answer #2

      "Successful consulting relationships with customers are built on trust and I value and respect the trust that my customers show my by maintaining all policies on confidentiality with each customer. My current role in the banking industry allows me access to the software of many banking institutions when I am onsite with them. When working with staff at bank branches, I don't discuss any personal financial data that I have access to even with them."

  16. 16.

    Do you have experience in developing white papers as part of your technical writing experience?

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  17. 17.

    How would you handle a situation where a colleague was being very difficult to work with?

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  18. 18.

    What experience do you have in the different types of software maintenance?

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  19. 19.

    What publication tools do you have experience working on during your time as a technical writer?

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  20. 20.

    What programming languages would you consider yourself fluent in?

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  21. 21.

    How do you stay organized and on track when working on multiple projects or duties at the same time?

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  22. 22.

    Tell me about a time that there was a delay in the project and how did you handle that delay?

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  23. 23.

    In Oracle, do you understand what a join is and what the various types of joins are?

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  24. 24.

    Can you describe the software development lifecycle?

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  25. 25.

    What do you feel are the primary features and benefits of the Java programming language?

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  26. 26.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Elastic Path Software?

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  27. 27.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  28. 28.

    In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

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