30 Boston Children's Hospital Interview Questions & Answers
1. Boston Children's Hospital offers well-child care as part of our pediatric care clinic. Part of well-child care is giving age appropriate immunizations. Have you ever been responsible for doing well-child evaluations and giving immunizations?
How to Answer
Well-child care includes routine hearing and vision screenings, and immunizations. While not all pediatric healthcare providers offer well-child care, those who do must hire or train employees in the proper education regarding and administration of immunizations. Any experience you in this area or a willingness to be trained in well-child care could be a plus for you with the interviewer.
1st Answer Example
"Yes, I do have experience working with KidMed programs. I used to work in a local health unit and was responsible for well-child screenings and for providing immunizations. The fact that Boston Children's Hospital offers well-child care is one of the things that attracted me to your facility."
2nd Answer Example
"Until now, I have only worked pediatric critical care. Knowing that Boston Children's Hospital offers well-child care is one of the things that attracted me to your facility. I realize I may have to have some training to work in the well-child area and am willing to participate in whatever training is necessary."
2. Here at Boston Children's Hospital we want to go the extra mile to help make hospital stays as comfortable as possible for children. Do you have any ideas of ways that could make a patient's stay more pleasant or comfortable?
How to Answer
Being sick and/or hospitalized can be a frightening experience, especially for children. Boston Children's Hospital realizes that anxiety can impede treatment and healing times and seeks to find team members who are willing to put forth the necessary effort to make children feel as comfortable as possible. If you have any ideas to help create this kind of atmosphere, share it.
1st Answer Example
"I think it is such a great thing that Boston Children's Hospital wants to make children more comfortable. My experience working with children has been that children love to create things and have those things displayed. One idea of something fun would be to give pediatric patients a blank ceiling tile, allow them to paint it, and then display it along the ceiling in place of a previously blank one. With this idea, the child's art becomes a permanent part of the pediatric facility and can be enjoyed by patients and family now and in the future."
2nd Answer Example
"I would love to see an activity room where children who are not contagious can meet and greet one another. I feel like when children see that others are going through something and being brave, they become brave themselves. An activity area would also give parents of the children an opportunity to develop a support system."
3. Do you have any previous experience working with pediatric patients?
How to Answer
As a pediatric care facility, Boston Children's Hospital values the expertise of those with pediatric experience. However, do not let a lack of pediatric experience be a deterrent to applying for employment here. Often times employers like to hire less experienced workers and train them. If you have pediatric experience, share it. If you do not, tell the interviewer why you are interested in this specialty area.
1st Answer Example
"I have worked with pediatric patients previously, but not in a specialty facility. I have always wanted to concentrate on pediatrics as a specialty which is why I chose to apply at Boston Children's Hospital. I'd love to see what employment positions you have that would be a fit with my education and experience."
2nd Answer Example
"I worked in a pediatrician's office for two years and loved it. I have wanted to make a move in my career where I can learn more skills and have more hands-on experience but stay within the pediatric realm of care."
4. When you meet new people, what are some things you would like for them to know/recognize about your personality?
How to Answer
Personality and character are two things that are closely related. For instance, someone with an honest character or good work ethic will tend to be more open about his or her beliefs as well as personal and professional expectations. The interviewer is looking for ques as to what character you may bring to the table, so to speak. It is important to remember, body language speaks volume and eye contact is a big indicator of your self-esteem, and your self-esteem is reflected outwardly in your personality. Be confident when you answer and make eye contact with the interviewer.
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I like to give more than I take and pride myself on being part of a team. I always put effort into making sure that people who meet me quickly see those qualities in me and continue to see me as that type of person."
2nd Answer Example
"I am a very-easy going person and love to laugh and joke. Although I know there are times to be serious and focused, I still feel like we can have a good attitude and approachable personality. I would hope that people who meet me recognize that qualities in my personality."
5. Boston Children's Hospital has volunteers who work in many areas of our facility. Have you ever been a volunteer in any healthcare setting, and if so, what was your favorite part of being a volunteer?
How to Answer
Pediatric patients, when possible, like to be engaged. With this in mind, many pediatric facilities such as Boston Children's Hospital recruit volunteers to participate in different activities with children and their families. While volunteering is not likely to be a requirement for employment with :company,: a willingness to give of yourself without expecting compensation tells the interviewer that you are active and willing to go the extra mile when needed. Share any experience or thoughts you have.
Answer Example
"I think utilizing volunteers with pediatric patients is a great idea. I loved volunteering with children. Some of the simplest things like coloring or working puzzles seemed to put a smile on their faces."
6. One unfortunate thing that pediatric health care providers have to deal with from time to time is a child abuse case. Have you ever had to work with any cases of abuse?
How to Answer
Nearly 700,000 children are abused in the United States each year and these are some of the most difficult cases for any healthcare provider. Many facilities have specific staff that handle these special cases. If you have experience with these cases, you could be an integral part of this team of specialists. Remember to show compassion when you answer this question.
1st Answer Example
"The number of children who experience abuse is so alarming. I have never worked with childhood abuse cases, but have some experience working elderly abuse cases. No matter who is abused or by home, it is such a sad tragedy."
2nd Answer Example
"I have not worked the medical side of abuse cases, but I used to work at junior high school and was aware of some cases of suspected abuse while there. When those cases were brought to our attention, we had to refer them to administration who notified family services."
7. As much as possible, Boston Children's Hospital tries to offer flexible scheduling for employees. Is there a particular shift or certain days that would work best for you?
How to Answer
Many people work more than one job or have dependents who require care and need to have a flexible schedule. Others simply prefer to work one shift rather than another. Being up front with the interviewer about what schedule suits your preference could help prevent conflict later on. It is easier to plan a schedule you can agree on than it is to fix problems that arise due to fear of being rejected. Be honest and direct.
1st Answer Example
"I am not married and have no children at this time. So, I am pretty flexible with my schedule. If I had a choice, I would prefer the late shift, as I am a bit of a night owl. However, I am excited about the opportunity to become a part of Boston Children's Hospital and am willing to work where I'm needed."
2nd Answer Example
"I am a single mom with two school-aged children. Ideally, the day shift would be a better fit for me. This would allow me to fulfill both my work and home responsibilities without a conflict."
8. Pediatric care, while rewarding, can be very stressful. What are some ways you may suggest for Boston Children's Hospital to do that may allow employees a chance to confront and release workplace stress?
How to Answer
Stress in the workplace is inevitable, but it is important that it is addressed. Healthcare providers often internalize stress and have been known to carry those frustrations home after work. Do you have suggestions for helping to address work-related stress? Share your thoughts with the interviewer.
1st Answer Example
"I think that offering a little extra time at shift change, maybe 10-15 minutes, for staff to not only give report on the patients, but to express any stresses or issues that were experienced that day would be very helpful. We can't go home and talk about issues of the day or how a certain case made us feel because we risk compromising a patient's right to confidentiality. However, in report with our co-workers, we can share our feelings and get support from people who really know how we feel."
2nd Answer Example
"I have had this same conversation with some of my peers before. Many people who work in high stress areas say that they would prefer to work longer hours 3-4 days a week rather than 8 hours a day for five or more days. Having a schedule with more time off allows for some down time and an opportunity to unwind and come back to work refreshed."
9. As you know, Boston Children's Hospital is a pediatric care facility. Is there a sub-specialty within pediatrics that you are interested working in?
How to Answer
There are many specialty areas to choose from as a healthcare provider. Pediatrics is a specialty, but there are also sub-specialties. Examples include: orthopedics, pediatric psychology, asthma and allergy care. This question offers you an opportunity to share your interests with the interviewer. Don't be shy. Being open may just land you in the exact position you want!
1st Answer Example
"I love pediatric psychology! The human mind is so interesting to me. I've worked with adults who have mental health issues, but pediatric mental health is a world of its own. I believe I read that Boston Children's Hospital has a department devoted to pediatric psychology. I would love to discuss any employment opportunities you have in that department."
2nd Answer Example
"I am new to pediatrics and haven't really settled on a specialty area where I'd like to work. One reason I sought out an employment opportunity at Boston Children's Hospital is the various specialty areas here. I look forward to having an opportunity to learn and grow here."
10. Boston Children's Hospital values the opinions of our employees. If you were responsible for hiring someone, what qualities would you look for in a candidate?
How to Answer
There is more than one reason for asking this question. First, the interviewer wants to know what qualities you think are important to perform this job. Second, and most importantly, your answer will tell the interviewer if you hold yourself to the same standard as you do others. If you want to see certain characteristics in your peers, you should be able to tell the interviewer with confidence that you possess those traits, as well. This question is one that interviewers often use to distinguish sincerity on the part of the candidate.
1st Answer Example
"I believe that honesty is important no matter what job title a person holds. I have found that being honest with people creates an atmosphere of mutual trust and respect. Those qualities, I feel, are essential when building rapport with patients and co-workers."
2nd Answer Example
"I always look for people who are passionate about what they do. It's easy to tell if someone loves what they're doing. When someone is passionate about their job or career, they have a sense of happiness when you talk with them about it."
11. What do you think is a good practice for a healthcare provider to help get assigned work done in a timely manner, but with as little stress as possible?
How to Answer
A day in the life of a healthcare provider can be very hectic. The interviewer wants to know how you approach these busy days and accomplish the things you need to get done. Share your thoughts.
1st Answer Example
"I think we all have different approaches to getting our jobs done. One habit I believe everyone should develop is prioritization. I like to look at all of the assignments I have for the day and, if possible, work on the ones that take the least amount of time. That way, I can complete the smaller jobs and then focus on the ones that take more time."
2nd Answer Example
"Each day can bring different things. I have made a practice of reviewing all of my daily assignments and making a 'to do' list. I try to take the most serious cases and work those, then work the less critical ones."
12. While we realize changes happen in life, Boston Children's Hospital hopes to find employees who want to have a long-term working relationship with us. What changes in your life/career do you anticipate in the next 3-5 years?
How to Answer
Knowing what goals you have and any changes you anticipate in your life will give the interviewer an opportunity to evaluate two things: 1. what positions are available that won't disrupt your plans and, 2. are you interested in having a long-term relationship within the company? Change is good and growth is encouraged. However, because employers invest time and money in training new employees, they prefer that they have a plan to stay for the long-term. Still, if you don't plan on being in the same geographical area five years from now, it's OK to say that now. Larger companies may haveopportunities for transfers to other facilities within the same network. Either way, being upfront and honest is always appreciated.
1st Answer Example
"I recently became engaged. Although we have not set a date yet, we have agreed to wait twelve months before the marriage. My fiance' just passed the Bar exam here and has been offered an opportunity to join an existing law firm. Presently, our plans are to stay where we are and build a career, not just work a job. Also, we do not plan on having children for at least two years after our marriage. We both feel that being able to become established in our careers and save for our future would be the responsible thing to do before starting a family."
2nd Answer Example
"I do not anticipate any significant changes. I have worked different specialty areas before finding a love of pediatrics. I am at a place in my life where I want to stay in one place and grow my career. It is my hope that I can become a part of Boston Children's Hospital and have a long-term career here."
13. Are you currently taking any mood altering drugs?
How to Answer
While all people have an expectation of privacy regarding any medical condition, healthcare providers are expected to disclose any medical condition they have or medications they are taking with their employer. This is not meant to compromise confidentiality, but may be necessary in the event of an emergency. If you are taking medications, be sure that you can present a current prescription if asked. Remember, to be honest.
1st Answer Example
"I don't take any medications at this time. A few years ago I went through a divorce and I took an anti-depressant. I have not taken any medications for over a year now."
2nd Answer Example
"I have taken Prozac for the last two years. I experienced mild depression after the death of my sister and my primary doctor prescribed this. Other than this medication, I only use over the counter pain relievers and herbal supplements."
14. At Boston Children's Hospital we strive to attract and retain a highly skilled, talented, and diverse workforce. What are your thoughts on diversity in the workplace and can you share a personal experience with diversity in the workplace?
How to Answer
When going to work for a company as large as Mercy Health Systems, diversity among peers and clients should be expected. Some people are intimidated when faced with learning new cultures and beliefs, but in the healthcare industry, it is crucial to provide effective care. The interviewer wants to know that you are open to meeting and learning about new people and becoming an integral part of the team. Be positive with your response.
1st Answer Example
"The largest diverse group I worked with was probably when I did my clinical rotation at University Medical Center. I was afforded the opportunity to meet people from different cultures, religions, and professional backgrounds. It gave me an eye-opening experience of how many wonderful people there are!"
2nd Answer Example
"I think diversity in the healthcare industry is essential. People from all over the world now call our country their home. I believe learning about and showing an appreciation for people from different walks of life only makes us stronger as we build upon the common bond of caring for others."
15. Boston Children's Hospital puts forth our best effort to help break barriers that interfere with patient care. Can you think of anything that may create a barrier to us being able to provide patient care to our pediatric patients, and how would you resolve the issue?
How to Answer
Anything that delays the implementation of a plan of care can be a barrier. This question gives you an opportunity to show the interviewer your problem solving skills. Share your thoughts on resolving barriers to care.
1st Answer Example
"One of the most common barriers to care is the lack of patient or caregivers. Many times I have seen patients or their responsible party refuse care because they do not understand the treatment plan. I believe taking a little extra time to explain what care needs to be provided helps to alleviate anxiety for the patient/caregiver and allows the healthcare provider to complete their job effectively."
2nd Answer Example
"I think that prioritizing what job needs to be done first and taking the time explain any treatment or procedure to the patient and/or caregiver will prevent delays as the plan of care is being implemented. Sometimes a simple bedside conversation can make things run much more smoothly."
16. Boston Children's Hospital works diligently to uphold the highest standards of care. Do you have a clear understanding of the HIPAA law?
How to Answer
HIPAA (Health Insurance Portability and Accountability Act of 1996) is part of United States legislation that provides data privacy and security provisions for safeguarding medical information. Before receiving care or becoming an established patient at medical facilities, patients/responsible parties must sign a HIPAA compliance form which acknowledges they understand that their medical information is protected under federal guidelines. They must also list the name(s) of anyone who is able to receive information regarding their medical care or health. Without proper authorization, no one can legally obtain this information. It is crucial for anyone working in healthcare who may be responsible for handling any patient information to understand this law and abide by it strictly. Share any knowledge or experience you have with the interviewer.
1st Answer Example
"I am very familiar with HIPAA guidelines and why they are in place. I appreciate the fact that my medical information is protected by such a specific law and respect the rights and privacy of those for whom I provide care by abiding by those guidelines."
2nd Answer Example
"I do have a clear understanding of HIPAA regulations. I have taught continuing education classes on HIPAA and firmly believe that abiding by those guidelines is one thing that helps us build a strong relationship with our patients. All patients want to know that we protect and safeguard their personal information."
17. Has there ever been a time that you felt like you should have chosen a career that is not healthcare related?
How to Answer
We all have days that we feel like we could have or should have done things differently. Whether it's a minor decision like a paint color or a major decision like a career choice. It's normal to wonder what things would be like if we had chosen a different path. The interviewer is not asking this question to disqualify you based on a 'yes' answer. Share your thoughts with the interviewer, honestly. If you have ever wondered if you made the right decision, share what made you stay in healthcare. There is no wrong answer.
1st Answer Example
"There have been times that I wondered what it would be like to be a teacher or a a research specialist. For me, those were just fleeting thoughts and nothing that I really wanted to pursue. I have always had a passion for patient care. At the end of the day, I can't imagine myself ever doing anything else as a career."
2nd Answer Example
"Several years ago I had an experience at work that left me questioning my career choice for a while. An accident that occurred outside the hospital resulted in several patients being brought into our facility for care. There were several fatalities, including children. That incident took an emotional toll on several of us who worked that case. I took a little time and also saw the bereavement counselor at work to help me work through the emotions from that incident. I realize now that those emotions were natural and part of me questioning if I was in the right place was misplaced guilt for not being able to do more. Despite the emotional experience of that day, I really can't think of anything I would rather do other than be a healthcare provider."
18. Here at Boston Children's Hospital, we encourage employees to be proactive in learning about changing medicine and important topics related to their employment positions. How do you make sure that your knowledge and certifications, if any, remain current?
How to Answer
State guidelines require that healthcare providers in various fields have continuing education credits annually. While you may not hold a position that requires documented continuing education, it is still important to remain aware of changes in healthcare and how those changes affect your role. Do you subscribe to a nursing or healthcare magazine or attend local workshops? Anything that you do to help you stay informed is something you should share with the interviewer.
1st Answer Example
"I try to schedule at least two workshops each year that are focused on something within my licensing requirements. A few months ago I attended a workshop on wound management for diabetic patients. It was very informative. I am also a member of some social media groups for nursing education. In those groups, administrators share news and updates regarding new techniques or methods for providing healthcare as they become available."
2nd Answer Example
"I love to read and subscribe to a few different healthcare magazines . I also participate in continuing education classes any time they are offered locally or within my place of employment. With regard to healthcare, I believe we should grow and learn as much as possible each day."
19. It is easy for people to feel overwhelmed at work, especially those who provide care for other people. What are some things that you do to unwind and give yourself a chance to relax and recharge?
How to Answer
No matter what profession a person chooses, everyone needs some time to unwind and relax. Psychologists today say that a healthy balance in life allows a person to recharge and refocus which can result in better productivity at work. The interviewer simply wants to know what you do for you. Maybe you have a favorite pass-time or hobby. This is yet another way for the interviewer to get to know you as a person.
1st Answer Example
"I really enjoy working out at the gym and, I also take a kickboxing class twice weekly. After a good workout or class, I always feel like I can rest better and wake up energized and ready for the next day."
2nd Answer Example
"One of my favorite pass-times is writing. After a busy day at work, I like to journal or write articles for a blog that I author. Both of these forms of writing allow me to release any feelings of frustration I may experience, especially after a stressful day or a difficult situation at work. The writings in my journal are private and my way of 'letting it all out.' The blog articles, on the other hand, are my way of using creative writing to share stories with my followers."
20. Boston Children's Hospital values education and tries to accommodate employees who are seeking to further their education by offering flexible schedules as much as possible. If you could further your education, what specialty or sub-specialty would you choose?
How to Answer
Many employers offer employer-sponsored education opportunities. Those who do not offer tuition assistance may offer flexible scheduling to accommodate an employee who is seeking higher education. Sharing your thoughts regarding any specialty/sub-specialty that you would like to learn about gives the interviewer an opportunity to know you and to see if there are any opportunities within Boston Children's Hospital that may help meet your educational goals.
1st Answer Example
"Pediatrics has always been my heart and I am happy anywhere I can work with children. If I did have to choose a sub-specialty in pediatrics, it would definitely be cardiology. The heart fascinates me and being able to learn more about it while caring pediatric patients would be a dream come true for me!"
2nd Answer Example
"I would definitely saw that endocrinology would be my first choice for a specialty area. If I could study pediatric endocrinology, that would be awesome. I have never questioned my decision to work in pediatrics, but being able to focus in on one specific area of study would be a great opportunity."
21. Can you think of a time you had a disagreement with a co-worker and, if so, how did you resolve it?
How to Answer
Any time you work with someone else, there is a chance of having a disagreement about something at one time or another. The interviewer knows this. It's human nature for people to have their own opinions. What is important to the interviewer in this question is whether or not you are willing to compromise and work through difficult situations with your co-workers. Being unwilling to compromise or find alternative solutions to a dispute can affect everyone on the team, even if it is indirectly. Sharing a personal experience is OK, but do not embellish it to 'be the hero.'
1st Answer Example
"I believe if we think about it, each of us could remember at least one disagreement with a friend or co-worker. Although I consider myself to be pretty easy-going, I am also very passionate about my patients and the care that they receive. I have been aware of disagreements between other co-workers, but really like to think of myself as more of a peacekeeper. I feel like professional people should be able to discuss things logically and come to an agreement that is satisfactory for everyone involved."
2nd Answer Example
"I have always tried to be someone that is easy to talk to and genuinely try to avoid conflict. I understand that tensions can run high, especially when dealing with critical issues, but I am of the opinion that professional people should be able to talk to one another rationally and work together to resolve conflicts without arguing."
22. Boston Children's Hospital likes to recognize employees for their hard work and contributions. Have you ever received an award or recognition for a job well done?
How to Answer
While previously receiving an award or recognition is not a requirement for employment at Boston Children's Hospital, having received such could be an indicator to the interviewer about the type of work ethic you have. Employers do not put names in a hat to pick who to give recognition to. Those privileges are earned by dedication and hard work. Those are qualities any employer is looking for. Any recognition you have earned is worth mentioning now, but remember to be humble with your answer.
1st Answer Example
"At my last place of employment, I was honored to be chosen as employee of the month. I was so shocked because my co-workers nominated me and then voted for me to receive the award. I nominated someone else and later found out that the person I nominated nominated me!"
2nd Answer Example
"I love the fact that Boston Children's Hospital recognizes the efforts of its employees. Anytime someone can feel appreciated it seems to make them want to give even more effort to do a job well. I received an award for outstanding character at one of my previous places of employment. It was such an honor because at the end of the day I always want to know that I have done my job with honesty and integrity."
23. Boston Children's Hospital values strong relationships among our staff and patients. What are some things you feel are important in relationship builder?
How to Answer
Building strong relationships is crucial for any business to be successful. A career in healthcare demands the ability to communicate well with others and to develop strong relationships so that patients feel comfortable seeking care. If you have a personal experience regarding relationship building, this is a good time to share.
1st Answer Example
"I believe consistency is key in building any relationship. If I say I am going to do something, I do everything I can to follow through with what I say and make sure that I communicate with the appropriate people along the way. It is easy for one mistake to destroy a relationship that took a great deal of time to build. Knowing that, I always try to be upfront with those I am working with and for and make goals and objectives clearly known so that we all know what to expect from one another."
2nd Answer Example
"I think giving others an opportunity to express what they expect from me gives me a chance to acknowledge expectations and set reasonable goals for achieving the outcome desired. Knowing what is expected, keeping open communication, and being accountable, I believe, are key to building a strong relationship."
24. Boston Children's Hospital has some positions available in a few different departments. Would you prefer to work in a position that involves more teamwork or a position that requires someone to work independently?
How to Answer
Knowing your preference with regard to a working environment will help the interviewer when trying to find the position that best fits your skills and preference. Share your preference, but also make it clear that your main goal is to become a part of Boston Children's Hospital. If you should have to take a position that is not your first choice, you may later be given an opportunity to transfer to your preferred position.
1st Answer Example
"While I am comfortable working independently, I prefer to work in a team environment. I like being able to work with and learn from others. When I work within a team, I feel like I am challenged to do my best at all times."
2nd Answer Example
"I appreciate teamwork and always strive to be a strong part of any team that I am part of, but if I had an opportunity to work independently, such as in a Case Management position, I would love that. I enjoy knowing what job needs to be done and setting goals for myself. I find pleasure in meeting those goals and moving forward. Still, I am excited about the possibility of becoming a part of Boston Children's Hospital and will gladly accept any position for which I am qualified."
25. When you were in school preparing for your career, what was the most difficult subject for you to grasp?
How to Answer
Your answer to this question is not going to give you a 'pass' or 'fail' on your interview. The interviewer is getting to know what you feel are your strengths and weaknesses. Don't be shy about sharing something you may have struggled with. Be sure to share how you overcame that weakness to become successful in the class.
1st Answer Example
"Without a doubt, college math was my most dreaded subject! I honestly think I have a mental block about math. I did pass the class with a 3.0 average, but it was not easy! I hired a tutor and spent extra time studying. In the end, it was worth it."
2nd Answer Example
"In the beginning, psychology was difficult for me. It took me a while to separate my personal feelings from what I was being taught in some of the classes. I had to take some time and change my way of thinking so that I could understand where certain theories came from and why and then I was able to begin to grasp the course more clearly. Now I love psychology and enjoy studying it."
26. What makes you think you will be successful at Boston Children's Hospital?
How to Answer
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Boston Children's Hospital. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
1st Answer Example
"I know I will be successful in this role because I have been working in this industry for five years with great training and under excellent leadership. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career and look forward to becoming an integral part of Boston Children's Hospital."
2nd Answer Example
"I believe I will be successful with Boston Children's Hospital because I have the skills outlined in your job description and a strong desire to grow and develop more skills. I have researched Boston Children's Hospital and feel that my personal goals and patient care philosophy aligns well with this company. I look forward to seeing where I can be best utilized at Boston Children's Hospital."
27. What has been your favorite place to work in your career, and is it similar to what you think Boston Children's Hospital has to offer?
How to Answer
Sharing your experience regarding a favorite place you've worked will show the interviewer what areas are a good fit for you and what you value in an employer. Further, it gives interviewers ideas of things to present to planning committees as they endeavor to improve employee satisfaction within their own facilities. Now is your chance to have a say so!
1st Answer Example
"I know this may come as a shock, but my favorite place to work, so far, was hospice care. That may sound strange because hospice deals only with terminally ill patients, but for me, there was so much more to this job than that. I had an opportunity to add something of value to the life that my patients had left. My bosses were awesome to work with. They understood how emotional being a hospice care provider can be and were always so supportive of the 'not so good days' when we had a difficult day or a death. They taught me the true meaning of compassion. As far as being similar to Boston Children's Hospital, I can only speak of what I have been told. I know people who have worked here at Boston Children's Hospital and have given exceptional opinions about the management and staff. Their opinions are part of the reason I felt compelled to seek employment here"
2nd Answer Example
"I really can't think of any job I've had that I did not enjoy, but if I had to choose just one, emergency care would be the place I would choose. Not everyone likes working the ER, but I love it! The fast pace and the diverse group of people and medical issues always seemed to present an opportunity for learning and sharing. I do feel like Boston Children's Hospital could offer me a smiliar experience. I read about your emergency department and applied with hopes of becoming a part of the emergency team."
28. If you could travel anywhere in the world, where would you go?
How to Answer
Employers realize that there is life outside of work. Getting to know employees/potential employees and what interests them gives employers an opportunity to develop a relationship with them. Share what you like. Have you been to a destination you'd like to return to? Is there somewhere you've always dreamed of going? This is also an opportunity for you to get to know the employer. Ask questions to show your interest in building a relationship.
1st Answer Example
"Without a doubt, I would go to Italy! I have always wanted to travel and Italy will be one of the first places I go to once I have time to go and really experience it! Have you ever been to another country?"
2nd Answer Example
"When I was younger, I went on a mission trip to Brazil. I have always wanted to return and spend time with the missionaries who are still there. I came back with such an appreciation for the opportunities and conveniences that we have here. What about you? Have you ever traveled abroad?"
29. Has there ever been a particular case that was difficult for you, and what did you take away from that experience to help you later?
How to Answer
A day in the life of a healthcare provider is never 100% predictable. There are times when unexpected situations arise. Learning to accept challenges and carry what we've learned with us is a valuable asset. What is something you've experienced that you learned from?
1st Answer Example
"One situation I can think of taught me the importance of having a Living Will. One of my patients was admitted to the hospital with pneumonia and while he was in the hospital, it was discovered that he had lung cancer. His condition deteriorated quickly and he became unresponsive. His children did not agree on the extent of care they wanted him to receive and, for a while, it left us unable to proceed with certain treatments. I now encourage everyone to discuss their wishes with loved ones and to put those wishes in writing because anyone can suffer an emergency situation at any given time. Having provisions in place takes such a burden off of loved ones who often don't know what to do."
2nd Answer Example
"One of the most difficult situations I can remember was a young woman whose mother had been admitted to hospice care. She and her mother had not spoken for several years and it wasn't until someone notified her that the daughter knew her mother was terminally ill. It made me appreciate those I care for and also made me think about relationships I had with people that I felt like needed to be mended."
30. Boston Children's Hospital values experience and expertise and tries to offer compensation based upon experience. What are your thoughts regarding people in the same position having different salaries based on experience?
How to Answer
Most employers do offer higher salary incentives to get more seasoned employees. This is not meant to devalue a person's knowledge or experience, but rather paying for more experience. It is important to note that the interviewer is not saying you will definitely make less than someone with more experience. Many times this question is to see how you respond and how badly you want a position. If an employee is willing to put in the work and earn the pay increase, employers often see them as someone worth investing in. This is a good time to ask what the beginning salary is and discuss options that are negotiable such as benefits and paid time off.
1st Answer Example
"I understand that years of experience are often rewarded with higher earning. I feel, given the chance to demonstrate my knowledge and skills, you will find that I am capable of doing the job as well as some of the more experienced employees. Having said that, I will not turn down an offer of employment because of a difference in pay based on my present lack of experience. With that in mind, what benefits are available for someone coming on board with your company with my resume?"
2nd Answer Example
"Having worked in management before, I appreciate the fact that Boston Children's Hospital likes to acknowledge those with more experience by offering a salary based on that experience. While I feel that my skills and knowledge are comparable to some of your more experienced staff, I understand that I may start a lower salary and am willing to work and prove that I can be a valued employee."