How to Answer: When a major problem arises, what is your first reaction?
Advice and answer examples written specifically for a Beiersdorf job interview.
17. When a major problem arises, what is your first reaction?
How to Answer
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team at Beiersdorf, Inc.
Perhaps your computer crashes and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs.
Written by Michelle Clark on September 30th, 2018
1st Answer Example
"Remaining calm when a problem arises is key. When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into 'brainstorm' mode, jotting down potential ways to resolve the issue. From there, I can generally use a pros and cons list to determine the best course of action for a fast and amicable resolution."
Written by Michelle Clark on September 30th, 2018
2nd Answer Example
"The important thing is to remain calm and carefully discuss scenarios with the team in order to brainstorm possible solutions. I believe that team members must trust one another and support decisions once made; that will be key when deciding which path forward during a crisis."
Written by Michelle Clark