Banner Health Mock Interview
Practice 40 Banner Health interview questions covering patient care values, team collaboration, and healthcare scenarios.
Question 21 of 40
How do you handle communicating bad news to a fellow worker or subordinate?
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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
One of the toughest parts of communication can be delivering bad news to people you work with and for whom you care. Whether it is providing a less-than-positive work review or terminating someone, giving bad news is not an easy task. Assure the interviewer that you can handle this type of duty in a transparent, concise, and professional manner.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I do not enjoy communicating bad news to a co-worker, but I have experience doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I have to terminate someone's employment, I do not sugarcoat the reasons why. They should know the truth so that they can learn from the experience."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I am very to-the-point in my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."
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Anonymous Answer
Ask for privacy, sit down next to them, look in their eyes, and speak softly but confidently. Then help to find a resolution to the bad news.
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