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Top 25 Usher Interview Questions
1. In your opinion, what matters the most to a ticket goer?
  Professional Answer
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List of Usher Interview Questions
  1. In your opinion, what matters the most to a ticket goer?
  2. Tell me about your experience.
  3. How would your former employer describe you?
  4. How do you handle stressful situations?
  5. How do you, or would you, deal with unruly customers?
  6. How would you define great customer service?
  7. What is your greatest weakness, and what are you doing to improve it?
  8. What is your greatest strength, and how does it, or will it, help you as an Usher?
  9. Why are you the best candidate for us?
  10. What would your previous supervisor say about your attendance and punctuality?
  11. How are your communication skills?
  12. What are your career goals?
  13. Why do you wish to work as an Usher for our theatre?
  14. Why do you feel an Usher's job is important?
  15. Name a time when your patience was tested, and how you kept your emotions in check.
  16. Provide an example in which you resolved a dispute or concern.
  17. What excites you the most about this position?
  18. Tell me about your customer service skills.
  19. Do you consider yourself a people person?
  20. Provide an example when your ethics were tested. How did you react?
  21. Are you available to work overtime, evenings, weekends, and holidays?
  22. Provide an example of a time when you assisted a customer with a special need, or alternatively how you would assist such a customer.
  23. What do you know about our theatre?
  24. How many hours a week can you work?
  25. How do you feel about wearing a uniform?
Contributing Author
Rachelle Enns
Usher Information
February 6th, 2017

Ushers are also known as Ticket Takers, Lobby Attendants, Amusement Attendants and Entertainment Attendants. An Usher can find employment most commonly in movie theaters, sports venues, churches, amusement parks, and a variety of live entertainment venues.

An Usher should be able to handle many hours of standing during each shift. It is a physically demanding job that requires one to be physically fit. A lot of walking may also be required depending on the venue where the Usher is employed.

Problem solving is part of an Usher's role. Being able to anticipate potential customer issues is very important. Disputes over seating, over-drinking and seat-kicking can occur. Usher's should be able to handle large crowds of people without becoming overwhelmed.
An Usher is a customer-service based position so one must be able to handle public inquiry including customer disputes and general questions.

Compassion is required as an Usher will often encounter patrons with physical disabilities who may need assistance reaching their seat. Elderly patrons may also need additional care to find their seats and the exits in events where lighting is dim. Depending on the venue, some Ushers may be required to assist with cleaning up after the event wraps up.

Formal post-secondary education is not required to be an Usher. Depending on the venue, some roles may require the employee to be of legal age in their State. Any education related to hospitality and customer service can be an asset.
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