As this position entails working with the public, high quality customer service and the ability to serve customers in a timely fashion are required skills. Customers wish to communicate with respectful, professional and efficient company representatives while having their needs met in a timely fashion.
In light of the above, answer this question by providing an example of your provision of excellent customer service and time management skills in a professional or volunteer capacity, or alternatively in a university setting, to demonstrate you are highly customer-oriented, and have strong relationship building and time management skills. Preferably provide an example relevant to the job posting, i.e., including some of the duties you will have to perform in this role to prove you already have the required experience for this role.
"I believe what matters the most to a ticket goer are communicating with respectful, professional and efficient company representatives while having their needs met as soon as possible. I pride myself on my excellent customer service, relationship building and time management skills, which enable me to act accordingly. For instance, when working as a/an (X position title) for (X company), I was responsible for (X duties) and (X example providing evidence of your excellent customer service, relationship building and time management skills, as per the job posting)."