Master 35 Thoracic Surgeon interview questions covering surgical expertise, clinical judgment, and patient outcomes.
Question 32 of 35
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
When responding to this question, the interviewer wants to gain insight into your interpersonal and communication skills and see that you have compassion and empathy for others. It is not easy delivering bad news concerning a patient's health, and the interviewer wants to know that you are patient, concerned, comforting, and reassuring. Describe your method of delivering bad news.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"When I must deliver bad news to a patient regarding their health, I ask to have a private meeting and invite their family to join if they so desire. If there is family present, I introduce myself and describe my role in their loved one's care and treatment. I start by saying I am sorry, but I have some bad news and deliver the news honestly and in non-complex terms. I wait for the patient and family to process what I have said, repeat the main points, and write down the information for the patient to take with them. If the patient or family needs comforting, I will comfort them and let them know I am available for any questions they may have."

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Written by Krista Wenz
35 Questions & Answers • Thoracic Surgeon

By Krista

By Krista