40 Security Manager Interview Questions & Answers
Below is a list of our Security Manager interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. Have you ever planned security for a special event? If so, describe your approach.
Why the Interviewer Asks This Question
If you are an experienced Security Manager with special events experience, you have most likely had a hand in planning some or all of an event's security plan. Walk the interviewer through your expertise, being sure to include important details about your approach. Discuss what you look for when mapping out the security needs for a special event while explaining that you are meticulous and detailed. The interviewer wants to see if you have the skills and expertise in planning security for a special occasion to determine how you can benefit their organization if hired.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
If you have experience planning security for a special event, focus on your approach. If you have not had experience planning security for an event, describe the steps you would take to plan such an event.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you do not have experience planning security for a special event, avoid simply saying that you do not have experience. The interviewer wants to hear you elaborate on how you would go about this task. Describe how you would plan on providing security for an event.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"No, as I am new to this industry, I have never planned security for a special event. I took a course on event management and feel confident in my planning skills when it comes time to provide security for an event. First, I would analyze the risks, look into the demographics for the event, and determine the level of security that would be required. I would analyze past security data from previous events to see if there were any concerns based on crowd management or other external threats, and develop my security plan accordingly."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Yes, I have planned security for special events, and it can be complicated. Luckily, I have a degree in Security Management with a focus on Major Events. When planning security for a special event, I first analyze what risks may be present. I research the event host or hosting organization and see whether their past events have had security issues. I look into the overall demographic of the event's attendees. Also, the nature of the event will determine the level of security required. Once I have completed this due diligence, I dig deeper into the guests, how many people will be there, and any potential controversy. After answering these questions, I assess potential risks for public safety, criminal activity, fire, the flow of entry and exit, and overall crowd management concerns. I look at whether the location has non-human security threats. For instance, if it's an outdoor event, I consider potential threats such as wild animals or acts of nature. Next, I sort out proper security staffing. I also go in person to the event site at least once, perhaps more, depending on the size and nature of the event."
Written by Krista Wenz on February 24th, 2022
Behavioral
2. Tell me about one security-related situation where you wish you had reacted differently.
Why the Interviewer Asks This Question
The interviewer wants to hear a real-life example of a time when you wish you would have reacted differently during a security-related situation. The most critical piece of this question highlights what you learned from the case and how you leveraged it to improve personally and professionally.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
This style of question is considered a scenario or situational interview question, and you can approach it using the STAR framework. STAR is an acronym for Situation, Task, Action, Result. Share your story-based answer utilizing this framework. Set the stage of your story with the necessary details and provide an appropriate resolution.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Don't forget to mention what you learned from this experience. The interviewer wants to hear that you are self-aware and realize when you could have reacted differently and that you take the necessary steps to improve.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"(Situation & Task) When I was working for a temp security firm while attending college, I thought that being a security officer was an easy job. Being stretched thin between school and work, I did not take the training as seriously as I could have. As a result, I let down my employer and coworkers. (Action) One day, I was working security at a concert when a violent altercation occurred. My teammates pulled most of the weight during the altercation. Due to my lack of attention during training, I was frozen at the moment and did very little to help. After the situation was resolved, I realized the error of my ways. I apologized to my coworkers for letting them down and promised them that I would immerse myself in training and be better prepared to act and respond in a way that supported them and made them feel safer on the job. (Result) In the end, I was one of the most engaged team members and even helped to train new security officers from time to time."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I had a situation while working as a Security Guard that I wish I would have handled differently. I worked for a law office and was trained to walk the employees to their cars at night if they were alone. One night, an associate was leaving the building alone, and I started moving towards the door to walk him to the parking lot. He told me he was fine and did not need me to accompany him as his wife was waiting outside the front door for him. I went back to my desk, and the next thing I knew, I heard people shouting. I ran outside and saw the associate being attacked by two men. His wife was running late and was not outside like he thought. I learned that I needed to walk everyone to their cars whether they wanted me to or not. I felt like I let the associate down by not doing my job, even though he assured me it was not my fault."
Written by Krista Wenz on February 24th, 2022
Behavioral
3. Are you a detail oriented person? If so, provide an example to support your response.
Why the Interviewer Asks This Question
The interviewer wants to know that you understand the importance of paying keen attention to detail on the job as a Security Manager. Perhaps you see details that your coworkers often overlook. Maybe you recognize patterns or when things are out of place. Give an example of a time you noticed a situation because of your added sense of awareness and detail. Share how your attention to detail helped to solve a problem.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on giving a detailed example of how your attention to detail was beneficial to you in the security field. You want the interviewer to remember you by how aware you are of your surroundings and how your keen attention to detail will benefit the company if hired.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying that you do not pay much attention to detail. If you are working in the security industry, you must be hyper-aware of what is happening around you and remember even the most minor details.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I pay attention to the smallest details. Not long ago, I was assigned to patrol a residential property. We'd received a notice from the police department about burglaries in the area. During my patrol, I observed and logged a few wood splinters on a window sill. Upon examining the window frame, it appeared that someone had attempted to open the window using some kind of tool. I reported these observations to my supervisor, and she increased the frequency of patrols in that area. Three days later, I observed two males who matched the description of the burglars. They were loitering near the adjacent property and appeared to be looking at the windows. I immediately called the situation in, and they were apprehended. If I hadn't paid such close attention to detail, I might not have been so hyper-aware of my surroundings when I first noticed the two men."
Written by Krista Wenz on February 24th, 2022
Answer Example
"As a security professional, I believe I must pay attention to the smallest details at all times. One evening, when I was a Security Officer for a ferry company, we experienced an issue with our camera system. With the recording system on the fritz, I needed to watch even more closely for potential issues. I had to rely on my instinct and attention to detail even more than usual. During this shift, I noticed a child who appeared to be lost. It seemed that he had walked off from his parents. As I noticed this child acting unusual, I received a call over my radio that a mother was in the office reporting her child missing. I carefully approached the child so as not to scare him and asked him if he was lost. I showed him my ID so that he knew I was a Security Officer who was there to help him. I guided the child to the office, reuniting him with his mom. I was relieved to have noticed him that evening because, had the child been picked up only by the cameras, it could have taken much longer to reunite him with his mother. Should I be hired for this Security Manager role, I will pay close attention to even the smallest details while on the job."
Written by Krista Wenz on February 24th, 2022
Behavioral
4. Do you work well under pressure? Provide an example of a time when you reacted appropriately when others may not have.
Why the Interviewer Asks This Question
The interviewer wants to know how you stand out from the crowd when it comes to high-pressure situations. Everyone can say that they react well under pressure; however, your response will stand out if you give an example of a time your reaction was different from that of a colleague.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
To give your story-based response, try using the STAR method. STAR is an acronym for Situation, Task, Action, Result. First, discuss your qualities when it comes to working under pressure. Then focus on giving a real-life story example to keep the interviewer engaged.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid simply saying you respond well under pressure. The interviewer wants to hear an example that backs up your statement. You should also avoid saying you do not react well under pressure or in stressful situations, as the interviewer will decide you do not have the skills they are looking for in a Security Manager.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I'm accustomed to working under pressure and have a history of performing well in intense situations. High-pressure situations make me focused and more efficient than the average individual. I attribute these skills and abilities to my time in the military and my dominant personality. Recently, I worked security at a festival where an altercation broke out between five intoxicated people. I jumped right into my training and identified the primary aggressor. I told him to 'take it easy' and reminded him that the situation was not worth it. At the same time, I showed confidence and powerful body language. I called for assistance; however, the security officer sent to help me defuse the situation seemed more intimidated by the crown than anything. I had to perform most of the crowd management tasks while also calming down the primary aggressor. In this situation, it was clear that I was the one in control, and I attribute that to my military training, which included lessons on crowd management techniques. I believe that every Security Manager should take some form of training in crowd management, so they do not feel intimidated in security situations involving groups."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I have worked security in the transportation industry for many years and have seen some unusual situations! When I first started working for a ferry company as a Security Officer, I was on the hectic Christmas eve shift. Most of the passengers were families trying to get home at the last minute to celebrate with their loved ones. People were pushier than normal, and I witnessed a child get bumped in the face by another adult. It was an unintentional bump; however, it was hard enough that the child suffered a bloody nose. I stayed with the child and his mother and asked a colleague to grab one of the first-aid kits onboard and alert the medic. My colleague seemed to be moving very slow, which did not impress me. After we had resolved the situation, I approached my colleague. I asked if he had children, to which he replied yes. With care and a softer tone, I explained that if that had been one of his children with a bloody nose on a busy ferry, he would have wanted everyone on board to hustle and help. He agreed to move more quickly the next time a medical situation arose. I do feel that, at times, I am more empathetic to these situations than the average person. However, I also know that I work in the security industry for exactly those reasons. I am here to help others and make them feel safe. To help others feel safe, I have to be ready to react swiftly and with control."
Written by Krista Wenz on February 24th, 2022
Behavioral
5. Tell me about the most serious conflict you have faced in your security career. How did you handle the situation?
Why the Interviewer Asks This Question
As a Security Manager, you must stay calm and collected in the face of conflict. The interviewer wants to know that you have exposure to conflict management and wants to hear about your problem-solving and conflict resolution skills. The more experience you have, the better prepared you will be for a role in security management.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
For this 'Tell me about a time...' style of question, give a story-based example that highlights your skills in action. You can share a story of how you followed emergency response procedures to mitigate a significant issue. Focus on telling your account using the STAR framework, which is an acronym for Situation, Task, Action, Result. This method will ensure that your story remains straightforward and provides essential details.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying that you have no conflict management experience. Even if you do not have experience in conflict management in your security career, you must have had a conflict at another time in your life. If you are new to the security industry, describe a conflict you had in another line of work and how you successfully handled the situation.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I am new to the security industry, so I have not encountered a conflict as a Security Manager yet. I had a conflict at my previous job, where I worked as a department store manager. We had an active shooter incident; one person had been shot, and the shooter was moving towards my floor. I quickly gathered my staff and customers and moved them to my office and storage room. We barricaded the doors while calling 911. I kept everyone quiet and calm until law enforcement arrived and disarmed the shooter. After that experience, I decided to change careers and work in security."
Written by Krista Wenz on February 24th, 2022
Answer Example
"(Situation and Task) When I was a Security Officer with Company ABC, I and 15 other officers received a crowd control assignment for a small protest that had gathered outside of our city's legislative building. The protest started calm and peaceful, but as the day progressed, so did the drama. We had to keep a presence of protection and authority, and the police officers were there to handle any serious instances. (Action) As the day progressed, the protesters became more aggressive, and we had to jump in to help the police manage the chaos while also maintaining appropriate security measures. I kept calm and had my team members' backs while also utilizing crowd management techniques, such as blocking access to particular areas to ensure better crowd containment. (Result) We were able to work together to keep the protest as peaceful as possible that day. I learned a lot by observing the actions of my fellow officers and the local police. I saw how quickly a seemingly controlled situation can escalate and how important it is to keep a keen mind and eye, never letting my guard down."
Written by Krista Wenz on February 24th, 2022
Direct
6. This concludes our interview. Do you have any questions for me?
Why the Interviewer Asks This Question
The interviewer wants to ensure that all your questions about the company and the job position are answered during the interview. It is best to ask one or two questions to show you are eager to learn all you can. Examples of good questions to ask include when they are looking to fill the position, how you performed in the interview, or what the interviewer likes most about working for the company. Don't ask questions that cannot be answered when reviewing the job announcement or by reading the company website.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on one or two questions, as you do not want to bombard the interviewer with too many questions. After your questions have been answered at the end of the interview, thank each interviewer for their time while shaking their hand.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid asking questions about money or benefits. The salary and benefits package should have been noted in the job announcement or will be answered by Human Resources if you are offered the job. If the interviewer thinks you are only interested in the monetary aspect of the job, they might think you are in this industry for the wrong reasons.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"Yes, I do have one question for you, and I thank you for asking. What do you like most about working for this company?"
Written by Krista Wenz on February 24th, 2022
Answer Example
"I appreciate you asking this question. Yes, I do have one question for you. When are you looking to fill this position?"
Written by Krista Wenz on February 24th, 2022
Direct
7. Who is the CEO of our company?
Why the Interviewer Asks This Question
Interviewers will ask questions about their organization to see that you have done your research on the company before your interview. Before interviewing for any position, it is best to do your homework and find out all you can so you are prepared to answer any question given. Review the job announcement, company website, social media, and news articles about the organization.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on giving a brief and concise answer. Name the CEO, when the company hired them, and any other interesting information you can find.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid being unprepared to answer the question. If you cannot name the company's CEO, the interviewer will determine that you did not do your research, do not pay attention to detail, and are unprepared for the interview.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"Norma Greene is the CEO of your company. Ms. Greene attained the position in 2006 after working for the company for six years. The city's Police Chief awarded Ms. Greene a medal of honor for taking down a suspect in a bank robbery and is well respected in the community."
Written by Krista Wenz on February 24th, 2022
Answer Example
"The CEO is Norma Greene, who was promoted to the position in 2006. Ms. Greene started with the company as a Security Manager in 2000 and worked her way up to the CEO position through hard work and dedication."
Written by Krista Wenz on February 24th, 2022
Direct
8. Are you licensed to carry a firearm?
Why the Interviewer Asks This Question
Depending on the security company, you may be required to carry a firearm. If that is a job requirement, it should be noted in the job announcement. If the interviewer asks this question, it must be part of the job description, and the interviewer wants to know if you meet this requirement.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
If you are licensed to carry a firearm, tell the interviewer. If you are not authorized to carry a gun, assure the interviewer that you are prepared to go through the steps needed to fulfill the company's requirements.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If the company requires you to carry a gun, avoid saying you refuse to go through the steps needed to become authorized to carry a firearm. If you cannot meet the company's firearm requirement, the interviewer will not consider you for the job.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"No, I am not licensed to carry a firearm. If that is a requirement for this position, I will be happy to go through the necessary steps to obtain authorization to carry."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Yes, I have been licensed to carry a firearm for the past fifteen years. In my previous job, that was a requirement, and I went through the necessary steps to obtain my concealed carry permit."
Written by Krista Wenz on February 24th, 2022
Direct
9. Our company requires a urinalysis drug test as part of our pre-employment screening. Will you have a problem passing the drug test?
Why the Interviewer Asks This Question
The interviewer is transparent with you and lets you know a pre-employment drug test is required. They want to see if you will have a problem passing the drug test to determine if they should move forward in the hiring process. If you have an issue with drugs and will not pass the test, the interviewer wants to know in the interview to avoid spending more time and money on you.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on being honest. If you have an issue with drugs, you must let the interviewer know now. They will find out during your background investigation and drug test and will be disappointed that you were not honest in the interview. If you do not have a problem with drugs, let the interviewer know that you do not use drugs and will not have a problem passing the drug test.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you have an issue with drugs, it is best to avoid applying to a position that requires a drug test. Once you take care of the issue and are clean, you can apply for the position of Security Manager and feel confident you will pass the drug test.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"No, I will not have a problem passing the drug test. I have never used drugs and never will. Since high school, I knew I wanted to work in the security industry. If I used drugs, I realized I would not be able to become a Security Manager. That has been a great reason not to be tempted by my peers to try an illegal drug."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I do not take drugs or prescription medicine, so I will have no problem passing the drug test."
Written by Krista Wenz on February 24th, 2022
Direct
10. Due to the sensitive nature of our work, we require our personnel to take random polygraph tests. Do you have an issue with this requirement?
Why the Interviewer Asks This Question
Depending on the security company and the nature of the work you will provide as a Security Manager, random polygraph exams and drug testing may be required. The interviewer is forthcoming, so you know that random polygraph exams are a requirement. The interviewer wants to see if that will be an issue for you before moving forward in the hiring process.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Assure the interviewer that you have nothing to hide and are an honest person. Tell them that taking random polygraph exams will not be an issue for you if hired. If you have taken and passed a polygraph in the past, let the interviewer know.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you have a problem with polygraph exams, be honest in your interview. If, for some reason, you will have an issue taking random polygraph exams if hired, avoid saying that it would not be an issue. It would waste your and the interviewer's time moving forward in the hiring process as they will let you go when you refuse the first polygraph exam.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I saw that was one of the job requirements in your job announcement, and I do not have an issue taking polygraph tests. I have never taken one before, but I am sure I will not have a problem passing as I am an honest person."
Written by Krista Wenz on February 24th, 2022
Answer Example
"No, I do not have an issue with taking any random tests you require. I have nothing to hide and am an honest person. I have taken three polygraph exams in the past for work and passed every one."
Written by Krista Wenz on February 24th, 2022
Direct
11. If hired, are you available to work weekends and holidays when needed?
Why the Interviewer Asks This Question
As a Security Manager, you may be required to work weekends and holidays. If the interviewer asks this question, they will need you to work holidays and weekends when necessary. They ask this question in the interview to be transparent and determine if this job requirement will be an issue for you if hired.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Interviewers want flexible employees who will be team players. If working weekends and holidays is part of the job requirement, it should have been mentioned in the job announcement and should not surprise you. Assure the interviewer that you understand that this is a requirement and that you will not have an issue working the schedule they assign to you.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you want to be considered for the position, it is best to be flexible and open to working the assigned schedule. Even though many people do not like working weekends and holidays, you must be adaptable to working atypical schedules in the security industry and avoid saying you cannot work holidays and weekends.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"Yes, I am open to working whenever you need me to. I work weekends and holidays now, so it will not be any different than what I am used to."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Yes, I am available to work any schedule you assign me. I have been a Security Manager for the past ten years and understand what it's like to work odd shifts. My family is understanding of my schedule. If I have to work on a holiday or another special occasion, we celebrate the occasion on my days off."
Written by Krista Wenz on February 24th, 2022
Direct
12. This position requires our Security Manager to have reliable transportation. Do you have reliable transportation?
Why the Interviewer Asks This Question
Interviewers are not allowed to ask if you own a vehicle, as that is deemed a discriminatory question. However, they can ask if you have reliable transportation if that is one of the job requirements. If it is a requirement, it should have been mentioned in the job announcement. Reliable transportation can be a personal vehicle, carpool, public transportation, taxi, motorcycle, bicycle, or walking. The interviewer wants to ensure that showing up to your shift each day will not be an issue.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on assuring the interviewer that transportation to your shift will not be an issue. Describe your means of reliable transportation and provide a backup plan if needed.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying you do not have reliable transportation. If the interviewer feels that you do not take getting to work on time as a priority, they will look for another candidate. If you own an unreliable vehicle, it might be time to figure out another mode of transportation in case your car breaks down.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I do not own a vehicle right now but use very reliable public transportation. I looked at the bus route and found a bus stop one block from your office. So, getting to work on time would not be an issue if you choose to hire me for the position."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Yes, I have reliable transportation. I own a 2019 Toyota Tundra, and it is in excellent mechanical condition. I provide routine maintenance and have never had a problem with it. If something were to happen to my truck, I could have my wife bring me to work since we live close by."
Written by Krista Wenz on February 24th, 2022
Direct
13. How many days did you call in sick last year?
Why the Interviewer Asks This Question
The interviewer wants to hear about your work attendance during the past year to see if you are a reliable employee. Employers want team members they can count on to show up to their assigned shift and not have to worry about covering their assignment with another staff member.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
If you are a reliable employee and not prone to calling in sick to work, focus on how few (if any) sick days you used. Explain the number of days you called in sick and the reason, assuring the interviewer that you are a healthy person and not generally one to use sick days.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you called in sick a lot last year, avoid being untruthful in your response. The interviewer will ask the same question when calling your references and learn that you were dishonest in your interview. If you used a lot of sick days last year, now is your chance to explain why and be transparent with the interviewer.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I did not use any sick days last year. I am a healthy person and have not been sick in four or five years."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Last year, I used two sick days. My wife gave birth to our daughter, and I wanted to support her during her delivery. My previous job did not offer parental leave, so my supervisor approved me to use sick days to be there with my wife."
Written by Krista Wenz on February 24th, 2022
Direct
14. Are you willing to comply with all required background checks?
Why the Interviewer Asks This Question
Before your interview, find out the background requirements of this potential employer. You must be sure that you can meet these employment standards before the job interview. The interviewer wants to trust you, so it is up to you to be completely transparent about your history and any possible marks on your background they may uncover during their due diligence process.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
This answer should be brief, as the interviewer only asks a yes or no question. If you are interviewing for a Security Manager position, you must be willing to comply with all required background checks. If something will show up that casts you in a negative light, focus on explaining what happened and what you learned from that experience.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Even if there is something in your past that is embarrassing to mention, avoid being dishonest with the interviewer. It is best to be transparent and honest in your interview, as the interviewer will find out your past during the background investigation. During the interview, you have the opportunity to explain what happened, and the interviewer can decide if it is something they can overlook.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I have a clean record, a factor that has been very important to me as I pursue a career in Security Management. I am willing to comply with any background checks that you require."
Written by Rachelle Enns on July 22nd, 2020
Answer Example
"A background check is no problem, and I am happy to comply with any due diligence that you may require. You will find that my criminal record is clean, and I have no history of using drugs. I did receive a DUI when I was seventeen years old; however, this infraction is not on my adult record. I paid my fines, performed community service, and have never had a drink of alcohol since. If you'd like to perform an education verification check, I am fully compliant."
Written by Krista Wenz on February 24th, 2022
Discovery
15. There are many niches in the security industry. In which industries or sectors do you have the most security experience?
Why the Interviewer Asks This Question
Security Management opportunities can range from protecting buildings to the physical safety of people or overseeing safety during special events. Whether you are an expert in facility management or public safety, this is your opportunity to discuss how your experience applies directly to this position and how you will add value to the company. Share your professional background and reference the highlights of your experience.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Be sure to mention all industries or sectors where you have security experience, focusing on the ones you feel most qualified. If you have security experience in the sector the company works with, highlight how you will benefit the company with your knowledge and expertise.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you are new to the security industry, avoid saying that you have no experience in a particular sector. Describe what area you studied in school, highlighting your direct experience as your specific area of study. For example, if your degree is in Corporate Security, that would be your area of expertise.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"As a recent graduate, I would say that my niche is Corporate Security, which is what my degree is in. While studying for my degree, I learned a great deal about protecting businesses from external and internal threats. I also have my Basic Security Training Course, which provided me with more generalist security knowledge. I feel that my education is broad enough that I can transfer my knowledge to nearly any niche; however, my true passion is in Corporate Security, which is why I have applied for this role."
Written by Rachelle Enns on July 22nd, 2020
Answer Example
"Before and after earning my degree in Security Management, I worked as a security officer for a few temp firms, which placed me in a wide range of opportunities all over the city. During my studies, my primary focus was on Events Security. I worked security for music events, festivals, shopping centers, grocery stores, and office buildings. These experiences benefitted me as I worked towards my degree because I could explore a wide range of industries and sectors. I was able to gain experience interning at a generalist security firm, and I learned so much, including effective communications, access control, crowd control, and emergency response. I plan to bring all of those skills to this position."
Written by Krista Wenz on February 24th, 2022
Discovery
16. What motivates you to protect people and property?
Why the Interviewer Asks This Question
As a security professional, you feel a sense of responsibility for the well-being of others. Not everyone thinks this way! Choosing a career based on protecting others, often strangers, is a unique personality trait. Now, the interviewer wants to know your primary motivation to determine if you have the qualities they are looking for in a Security Manager.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
When you're tired or feeling slightly unmotivated, think of what keeps you going. Reflect on the specific reasons your security-related career is so important to you. Focus on what you like about your career path and the factors that have shaped you into who you are today.
Written by Krista Wenz on February 24th, 2022
What to Avoid
The interviewer wants to hear that you are in this profession to protect people and property. Avoid saying that you are in the security industry for the money or benefits. If the interviewer thinks you care more about money than people, they will pass you over for a candidate who is in this line of work for the right reasons.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I believe that security is a vital function in modern society. Security professionals keep everyone safe from fire, theft, and crime. I feel responsible for ensuring the safety of people and the things they hold close. I am involved in my community, which is a significant driver when it comes to pursuing a career in security. I am eager to dedicate myself to the service of others."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I grew up surrounded by family in the military and police force. The desire to protect my community and the people I care about came to me from a very young age. I wanted to be like the family members I admired. I witnessed them serving others and protecting their rights. I became interested in the private security industry shortly after landing an evening job working security for an events company. As I work my way up in my security profession, I know that my job will not always involve heroics. However, when I come home after a shift, I feel like I have done my part to make the world go round. My job helps people have a safe day, think more positively, and live more freely."
Written by Krista Wenz on February 24th, 2022
Discovery
17. There are many Security Manager jobs available in our area. Why do you want to work for our security company?
Why the Interviewer Asks This Question
The interviewer wants to hear that you are interested enough in this opportunity to research and learn more about them. You need to know what you have to offer the hiring company and what they can do for you.
While your passion and excitement about the job are essential, you also need to show that you have done your research. You could talk about your desire to work for a company committed to its mission and values. If you find recent news articles or press releases that talk about the company's accomplishments, mention that the media release impressed you. Show the hiring company that you foresee a terrific two-way benefit, should you be hired.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
It is best to flatter the interviewer a bit when responding to this question. They are proud of their company and want to hear how impressed you are when you describe why you want to work for them specifically. Focus on how respected the company is, how they have the latest technologies, or how their mission and vision statement aligns with your core values.
Written by Krista Wenz on February 24th, 2022
What to Avoid
It is best to avoid saying the reason you want to work for this particular company is because of the salary or benefits. While those may be valid reasons to work for their company, the interviewer wants to see that you have done your homework and know about the company's culture, mission, and history.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I want to work for your company because you are a private security firm and not a government agency. I believe you will offer greater training and career advancement opportunities, which will help me reach my personal and professional goals. I am seeking a positive place to work where I can do what I love, which is protecting the public while also providing my family with the stability that comes with working for a well-established organization."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I would like to join your firm because of your company's reputation and longevity in the security industry. I read that your security firm has been in business for over 35 years and that your average employee tenure is more than ten years, which is remarkable. I also came across an online article describing your company as incredibly innovative when it comes to security management techniques. I believe there will be a lot of room for me to learn while moving up in the organization as I prove myself to be reliable and trustworthy."
Written by Krista Wenz on February 24th, 2022
Discovery
18. Why is security an important career for you? What motivates you to do a good job?
Why the Interviewer Asks This Question
Think of all the ways your career in security protects others and how surveillance systems improve the safety of people, property, and businesses. Consider how much of an impact you are making as a Security Manager when it comes to improving people's lives. Your work is critical because it keeps people safe and makes them feel comfortable, less afraid, and more at ease. The interviewer wants to understand why a career in the security industry is important to you and what motivates you to do an excellent job to see if your values align with theirs. Your answer to this question should address why you believe your job is essential.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus your answer on why you got into the security industry and what motivates you to go to work every day. When you describe your reasons and motivations, the interviewer will see your passion and characteristics that make you an excellent Security Manager.
Written by Krista Wenz on February 24th, 2022
What to Avoid
When answering this question, avoid saying you got into the security industry for the money or benefits. The interviewer wants to hear that you genuinely want to help and protect people and that you are not in the industry for the wrong reasons. When individuals are passionate about their work, they are generally better employees and easy to work with.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"The physical safety of others and the security of vital information is essential to society as a whole. When people are safe, they don't have to worry about whether or not a fire might burn the building down or a convict might sneak into the building and assault someone. They can focus on doing whatever job they've been hired to do and being a great asset to their company. Security is important to me because it's an essential function of civilized society."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Security is important to me because it's an essential function of maintaining a civilized society. Whether I am protecting buildings from intruders or ensuring the public's safety, I feel a sense of honor in what I do. The physical safety of people and their property is critical to society as a whole. When people are safe, they can focus on the well-being of others. I have great respect for all aspects of security as I was raised in a family of police officers and military personnel. As with many security-based careers, the possibilities to protect are endless in the world of security management. I can continue to grow in this career without feeling stagnant, and that is another significant professional driver."
Written by Krista Wenz on February 24th, 2022
Discovery
19. Why did you initially choose a career as a Security Manager?
Why the Interviewer Asks This Question
The interviewer wants to get to know you and what motivates your Security Management career. You can answer this question from a personal perspective, allowing the interviewer to get to know you on a deeper level. Tell a story about how you landed in this career or discuss the aspects of your upbringing that sparked your initial interest in security. Explain what drew you to the field of Security Management, and let your passion shine through.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on keeping your answer brief but descriptive. The interviewer wants to know more about your personality and why you chose this career path, but they do not expect a lengthy dissertation.
Written by Krista Wenz on February 24th, 2022
What to Avoid
When answering this question, avoid saying you want to work as a Security Manager for the wages or benefits. The interviewer wants to hear that you genuinely want to help and protect people and that you are not in the industry for the wrong reasons. When individuals are passionate about their work, they tend to be honest and dependable employees.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I knew that I wanted to pursue a career in security when I took an evening job with a temp agency while attending college. This agency focused on temp security assignments, so I did many vehicle patrols in corporate buildings and parking lots. I enjoyed helping people get to their vehicles safely at night while observing and being vigilant when looking out for suspicious behavior. After completing my degree in Communications, I knew that I could use this education to pursue a higher-level role within security. I look forward to this new career as a Security Manager, where I will have the opportunity to coordinate larger projects and train new security team members."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I grew up with family in law enforcement and the military, so I have always had mentors with security-related careers who believed in advocating for peace and the safety of others. I chose a career in security because I felt there was so much to learn and so many avenues I could take. I take security very seriously and understand its critical role in society. I love to wear a uniform, and, at the same time, I appreciate that a Security Manager's work schedule is more consistent than a typical law-enforcement professional. I am proud that I pursued this career path."
Written by Krista Wenz on February 24th, 2022
Discovery
20. Where do you see your security career taking you in the next five years?
Why the Interviewer Asks This Question
Thinking about your plans as a Security Manager and beyond, decide where you want to see your career grow over the next five years. The interviewer wants to know about your career desires and how this position will help you reach these goals.
Perhaps you want to expand your education, or maybe you have a specific job title that you'd like to earn down the road. Regardless of your goals, be sure to express a desire to remain with this employer for the long term while enjoying career growth, big or small!
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Companies pay a lot of money to advertise a job opening, interview candidates, and hire and train employees. The interviewer wants to hear that you see yourself with their organization in five years. Focus on assuring the interviewer that you have professional goals that include working for their company.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you want to be offered a job, avoid telling the interviewer that you see yourself with another company or want to branch off on your own in the next five years. If the interviewer feels that you will be a short-term employee, they may pass you over for another candidate who plans on staying longer.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"It is important to me to have a long-term career plan in place. However, since I am new to my career, I believe that I must also remain flexible. I'm working towards becoming a Security Director in the years to come. To get there, I'm going to have to prove that I can handle more responsibility, and I will need to expand my education in the field of security. I see this Security Manager role as an opportunity to do that because your company has a history of offering continued training and promoting from within. For now, my goal is to excel in this position. From here, I will earn my way into a larger role over the years."
Written by Rachelle Enns on July 22nd, 2020
Answer Example
"I have set my sights on a Security Management position with an agency like yours that is well-established and manages larger contracts. Over the next five years, I would like to lead larger teams of security professionals. I have led 5-15 people in the past, and I understand that your groups are as large as 25 people. I desire to grow my leadership skills and take continuing education courses to benefit myself, my employer, and the security professionals I train. These courses of interest include Business Management and Emergency Planning. Once I learn more about building emergency response plans for various industries, I would like to become a specialist on this topic. I see that your agency has higher-level openings for emergency response specialists, and promotion into that type of role would be fascinating for me."
Written by Krista Wenz on February 24th, 2022
Education
21. Walk me through your security-related education and training.
Why the Interviewer Asks This Question
The interviewer wants a complete understanding of your education and its relation to your success in this role. As an experienced Security Manager or an aspiring Security Manager, you have likely completed training around security policies, security procedures, emergency preparedness, self-defense, and perhaps even First Aid and CPR.
Maybe you have a degree in Security Management, where you learned the foundations of security, security-related ethics, and the workings of various security systems. You may have some education in Management or Business. Perhaps you have completed coursework related to planning security programs or training other security officers.
Take the time to walk the interviewer through your education. Include a qualifying statement about how this education has prepared you to succeed in this position.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus your answer on describing education that relates to the security industry. You may have other degrees or certifications related to another field, but the interviewer is most interested in your education and training in the security field.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying that you do not feel it is necessary to receive training or education related to the security industry. Working as a Security Manager is technical and complex. The interviewer wants to hear that you have the education and training they seek in a Security Manager or that you are willing to be educated and receive on-the-job training.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I recently graduated high school and completed a formal Security Manager training course. I received a certificate of completion and learned about security policies and procedures, self-defense, and emergency preparedness. I then received my First Aid, CPR, and AED certification. I am enrolled at the community college and am working on obtaining my associate's degree in security management. I enjoy continual education and plan to go on to receive my bachelor's degree in criminal justice in the next three years."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I began my security-related education by taking an online Security Officer certification approximately five years ago. This certification focused on security ethics, security systems, and the basic framework of security procedures. After gaining this certificate, I obtained my state's licensure to work as a Security Officer. In tandem with my Security Officer role, I completed a degree online in Security Management focusing on Major Events. Some of the biggest takeaways from this education include risk and emergency management, disaster planning, public safety, leadership, and business administration. My education, coupled with my ten years of experience in the security industry, has prepared me to meet the needs of your security firm while exceeding the expectations of this role and acting as a source of training and development for your existing and future security teams."
Written by Krista Wenz on February 24th, 2022
General
22. How do you remain in the know on new security measures and helpful tools?
Why the Interviewer Asks This Question
You must show a keen desire to remain up to date on changes and innovation in the security industry. As a Security Manager, you should have the latest knowledge on topics such as emergency management and public safety. Risk and threats change daily. Security technology changes rapidly. Be clear and specific regarding your action to remain knowledgeable on critical security topics, so the interviewer can see that you take your profession seriously.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on the specific podcasts you listen to, publications you read, conferences you attend, or security professionals you follow to stay knowledgeable in the latest trends. When you specifically name your sources, the interviewer will see that you are embedded in the security industry and take your profession seriously.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying that you do not follow or stay up-to-date on the latest trends. If you are not willing to grow and adapt to change as the industry progresses, the interviewer will think you are an unmotivated Security Manager and look for a more highly motivated candidate.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"When obtaining my bachelor's degree, one of my professors suggested several avenues to stay current with the latest security trends and technologies. There are two security blogs he recommended that I read daily called 'Krebs on Security' and 'The Cybersecurity Blog.' I also listen to a podcast every morning while working out called 'Cyberwire Daily.' They are all great sources of information that keep me current on the latest in security measures."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I maintain very active involvement in the ever-changing security industry. By reading the Security Magazine blog a few times per week, I keep myself in the know. I also read risk and security articles put out by resolver.com. I follow well-known law enforcement professionals such as Brian Cain and Peter Moskos. I also keep up to date on the latest security systems and tools by subscribing to newsletters from our security software providers. Security threats are always changing, and I am thankful that protocols and tools are changing rapidly to meet these pivoting needs. In states of emergency and global pandemics, it's especially critical that I stay fully informed as a Security Manager. I am eager to participate in any training covered by your security firm to continue growing my knowledge in the security industry and its changing trends."
Written by Krista Wenz on February 24th, 2022
General
23. How would your previous employer describe you in one word?
Why the Interviewer Asks This Question
If you have a letter of recommendation or performance review, you can see how your previous employer described you as an employee. The interviewer asks this question to see what top characteristic your previous employer would use to describe you to understand your greatest strength. When you share that one word, the interviewer can see if your top trait will benefit their organization.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Review the job announcement and find the keywords the company used in the job description to describe their ideal security manager. Suppose the job posting says they are looking for a Security Manager who has a strong work ethic, is honest, reliable, and has exceptional communication skills. In that case, you would choose one of those keywords in your response.
Written by Krista Wenz on February 24th, 2022
What to Avoid
The interviewer will call your previous employer for a reference, so avoid using a word that your previous employer would not use to describe you. You should also avoid using a word that the interviewer might deem unprofessional for the position you are interviewing. For example, suppose you were constantly playing pranks at your former job, and your previous employer would say you are a jokester or prankster. In that case, the interviewer will feel that you may not be the best candidate for the position of Security Manager.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"In my letter of recommendation, my previous employer described me as a person with exceptional interpersonal skills. He said I was able to work with diverse teams, was patient, and provided valuable feedback and ideas to the organization. He recommended me for any position I applied to. I have a copy of the letter if you would like to have it for your file."
Written by Krista Wenz on February 24th, 2022
Answer Example
"My previous employer would describe me as honest. She knew she could rely on me to do what I said I was going to do, to show up to work on time every day, and keep my word at all times. She trusted me with sensitive documents and large amounts of money and knew I would never steal."
Written by Krista Wenz on February 24th, 2022
General
24. What do you like to do in your free time?
Why the Interviewer Asks This Question
The interviewer asks this question to get to know a little about your personality and see that you have healthy ways to decompress from the job stressors. Working as a Security Manager can be stressful, and the interviewer wants to understand how you take care of your mental and physical health.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on three or four activities or hobbies you enjoy doing in your free time. Once you describe how you like to spend your days off, explain how those activities rejuvenate you, so you are refreshed and more productive in the workplace.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Even though some activities might seem like harmless fun, avoid describing hobbies or activities the interviewer might deem inappropriate or unprofessional for a Security Manager to participate in. For example, you might enjoy having a few beers or getting drunk with your friends while you play golf. While that is all in good fun, the interviewer might be offended by your mention of getting drunk. Instead, say that you like to play golf with your friends and leave the drinking part out.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"In my free time, I enjoy playing ultimate frisbee with my kids, going on motorcycle rides with my wife, and taking martial arts classes. These activities help me connect with my family and keep me in optimum mental and physical shape."
Written by Krista Wenz on February 24th, 2022
Answer Example
"On my days off, I like to go surfing, mountain biking, and trail running in the hills behind my house. I love to be in nature and take my mind off work. These activities keep me in good physical shape and rejuvenate my mind, so I am ready for my next shift."
Written by Krista Wenz on February 24th, 2022
General
25. Why are you the best Security Manager for us?
Why the Interviewer Asks This Question
When it comes to hiring decisions, a company will choose the person they believe will help them solve a problem or a pain point in the business.
Consider some of the qualities and skills listed in the job description and how you embody these factors. Think of ways you have gone above and beyond in your security career. Elaborate on how you will add value to this position in a way that others cannot.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on using keywords in the job description. Suppose the company describes its ideal candidate as a dedicated problem-solver with critical thinking and leadership skills. In that case, use those keywords to explain why you are the best Security Manager for their organization.
Written by Krista Wenz on February 24th, 2022
What to Avoid
There are likely many qualified candidates interviewing for the position. Avoid speaking negatively of other applicants when describing why you are the best person for the job. When you speak poorly of others, the interviewer will determine that you may be challenging to work with if you talk negatively of others behind their back.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"In addition to possessing the certificate in Security Management that you require, I have also recently acquired the accreditation necessary to work as a security professional in California. I have a positive attitude and will lead my team with respect as I build their confidence as security professionals. I also have martial arts training, primarily in Judo, which teaches the art of combat but also physical, mental, and moral strength, all critical qualities for your next Security Manager to possess."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I have worked in security for many years and am confident that I have developed the leadership abilities and security knowledge you seek. I am proactive rather than reactive, which is a critical factor mentioned in your job posting. I think on my feet and remain calm under pressure. This means that I can swiftly assess a situation and avoid an incident before it becomes a significant issue. I have a degree in Security Management and excelled in security strategies and security logistics. I also enjoy working alongside law enforcement. I have family members in law enforcement, which has helped me understand the essential procedures surrounding police work and investigations. Between my education, career background, and managerial experience, I fully understand how to do this job, and I understand the risks involved. Throughout my career, I've shown that I can quickly learn any new systems and can manage my team efficiently."
Written by Krista Wenz on February 24th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Kristine's Feedback
But what makes me the best candidate for the position is how I intend to use my knowledge and experience to produce results for your organization. I can establish higher performance standards and efficiency protocols to reduce data breaches. I can also reduce customer complaints. Meeting customers' needs is far more than just a job duty for me; it's my favorite part of the job. I get great satisfaction in meeting customer's needs and go to great lengths to make sure I'm providing them with reliable information on time."
General
26. What is your greatest strength, and how will it help you as a Security Manager?
Why the Interviewer Asks This Question
To prepare for this question, start by jotting down some of your strengths. Think of situations where particular qualities helped you shine in the workplace. Perhaps your problem-solving skills have helped you navigate a risky situation on the job. Maybe your communication and listening skills helped you dodge a potential security issue. Talk about your strength and how you have honed it, and then discuss how the quality will help you succeed in this role if hired.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Review the job announcement and identify the qualities the company seeks in its ideal candidate. Then, focus on using one of those keywords to describe your greatest strength, showing the interviewer you have the characteristics they are looking for in a Security Manager.
Written by Krista Wenz on February 24th, 2022
What to Avoid
You may have many great strengths. However, the interviewer is looking for you to identify one main strength that assists you while working as a Security Manager. Avoid mentioning more than one strength, and make sure the strength you describe applies to your job as a Security Manager.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"My greatest strength is my interpersonal skills. I am an active listener and communicate clearly and concisely. I am compassionate to those around me and can diffuse situations that may turn violent by talking calmly and rationally. I feel this skill is necessary for this line of work as interpersonal skills encompass many different traits and qualities, such as problem-solving, assertiveness, and patience."
Written by Krista Wenz on February 24th, 2022
Answer Example
"My greatest strength is my ability to lead others. I recognize the strengths of those I lead, which encourages them and fosters a desire to work even harder. I genuinely enjoy leading a team and acting as a positive influence on others. Every team I've led has enjoyed a significant increase in productivity and efficiency. When I was a Cadet Sergeant in the military academy, my team members were loyal, saw personal successes, and were the most diligent of all. I believe this is because my leadership style empowered them and made them feel that they were part of something bigger than themselves."
Written by Krista Wenz on February 24th, 2022
General
27. What do you enjoy most about your current role? What would you change if you could?
Why the Interviewer Asks This Question
The interviewer wants to understand what motivates and inspires you the most in your current role to see what type of employee you will be if hired. When you describe what you would like to change, they will know how you adapt to your job and make the best of a situation.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Begin your response by sharing the main aspects of your current job that you appreciate most and explain why you enjoy them. You can also focus on some of your strengths in your answer. For example, if problem-solving and troubleshooting technical issues energize you, perhaps this is because these are areas where you excel.
Written by Krista Wenz on February 24th, 2022
What to Avoid
When discussing the aspects of your job that you would change, avoid taking this as an opportunity to complain. The interviewer will not want you to dwell on sticking points from your current position. Briefly mention what you would change, and then express what you are doing to make the best of the situation.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"In my current role, I most enjoy building relationships with my teammates and colleagues. I have an eye for noticing the success and strong performance of others. So, in my current role, I spend a lot of time investing in my team members' personal and professional success. I thoroughly enjoy this aspect of my role. If I could change anything about my current position, I would improve the onboarding process that my company has in place. I have built upon it over the past six months; however, there are many improvements required that I do not have the financial backing to put into motion. With that said, my employer does the best that they can with the limited resources available to them."
Written by Krista Wenz on February 24th, 2022
Answer Example
"Currently, I work for a small security firm, and I love most of the tasks assigned to me. I have had the opportunity to grow my knowledge base in crowd management and conflict de-escalation. One factor that I would change is the lack of variety in tasks throughout the day. Our small security firm has great clients, but they tend to come in through referrals and are often from the same industry. This is why I am seeking a new opportunity with a larger firm. I want more for myself and my career as a Security Manager. I seek greater challenges, bigger projects, and larger leadership opportunities with a diverse range. Your company is known to be progressive, and that is very exciting for me."
Written by Krista Wenz on February 24th, 2022
General
28. What is your greatest weakness as it relates to your career as a Security Manager? What are you doing to improve on this weakness?
Why the Interviewer Asks This Question
The interviewer wants you to be honest about your weaknesses. They also want to know that you are proactive and dedicated to improvement. Maintain a positive tone, show confidence, and display a desire for growth. Genuine vulnerability is essential, but be sure to include what you are doing to improve.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Don't be discouraged by your weaknesses! One way to approach this question is to focus on a skill you would like to develop or learn. Consider a quality or trait that you are proactively working to strengthen. Think of your weakness as an opportunity to learn and grow.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Choose a weakness that is not a core skill for the position. Be sure to have an action plan to improve on this weakness. Avoid cliche answers such as 'I work too hard' or 'I am loyal to a fault.' These are 'false' weaknesses that candidates use when they are unprepared. Interviewers never appreciate this approach.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"My greatest weakness is that I can sometimes be too demanding on myself, and then that trickles down to others. I have very high expectations, and I recently realized that this comes down to a perfectionist mentality. However, over the past few months, I have learned that perfectionism is not a point of pride. To work on this weakness, I am honing my understanding of perfectionism. I have been reading excellent books such as 'How to Be an Imperfectionist: The New Way to Self-Acceptance, Fearless Living, and Freedom from Perfectionism. I continue to learn and improve!"
Written by Krista Wenz on February 24th, 2022
Answer Example
"Time management was never a strong point for me while attending school or when I was working in an office-based role. I used to get immersed in projects at work and lose track of time. I started managing my calendar and setting alarms throughout the day to be more aware of how I am spending my time. Over the past year, I have greatly improved my time management skills and have more time to invest in managing and training my team. As a Security Manager, I have a great deal of variety in my day-to-day activities. This variety allows me to jump in and out of tasks without being detrimentally hyperfocused on one project."
Written by Krista Wenz on February 24th, 2022
General
29. How do you handle situations that could cause you to be late or absent?
Why the Interviewer Asks This Question
As a Security Manager, many people rely on you to be present at work when expected. You will be leading others, and you must set the example for your team members to be responsible and accountable for their work. The interviewer asks this question to understand your work ethic and punctuality. Explain that you are honest, trustworthy, and reliable. Discuss that you would never miss work unless an unexpected issue arose.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on describing your methods to ensure you are punctual to work. Perhaps you are meticulous about planning your day the night before, reviewing to-do lists, and leaving early to account for unexpected traffic. Maybe you follow a strict routine to ensure you can get to work, not just on time, but early! If you have an example of a time you were late or absent to work, take the interviewer through the situation, and highlight your approach.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid acting nonchalant when responding to this question. If you do not take your punctuality seriously, the interviewer may feel that you are not responsible and would not be a good fit for their team.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I aim to be at work 20 minutes before my shift and ready to start my day on the right foot. I understand that extenuating circumstances can happen. Should an emergency arise, I would immediately notify my superior, explain the situation, and give a clear ETA. If appropriate, I would ask a colleague to take over any immediate duties until my arrival."
Written by Rachelle Enns on July 22nd, 2020
Answer Example
"My approach first depends on my employer and the policies in place. For instance, I have worked for companies that required employees to have their shift covered and then give notice of their absence. Other places I have worked utilized an online system where 24 hours notice is required for automatic shift coverage. I have also worked temporary positions where I was the person who covered last-minute employer needs. Last week, I got a flat tire on the way to work. Even though I left 15 minutes early, I knew the situation would set me back for about one hour. I called my coworker to let him know I was late, and then I called my boss to explain my lateness. Everyone was understanding because I was so proactive about the situation. Except for emergencies, I am not late or absent. I am reliable and present when expected."
Written by Krista Wenz on February 24th, 2022
General
30. How does this Security Manager position fit into your overall career plans?
Why the Interviewer Asks This Question
The interviewer wants to know precisely why you believe this position will be a good fit for you now and in the future. When it comes to making hiring decisions, a competent hiring authority will ensure that both parties can see a good match far into the future. When you answer this question, the interviewer should clearly understand your career goals and how this Security Manager role fits well into your plans.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
This position should be a step forward toward your highest career aspirations. Focus on explaining how this role will help you feel fulfilled and get you to your future goals. Starting with your most important career goals, think backward, and lay out the milestones you would like to experience.
Written by Krista Wenz on February 24th, 2022
What to Avoid
It costs the hiring authority a lot of money to interview, hire, and train their security personnel. They want to see that your career plans involve their company and that you will be a long-term employee. If you want to be considered for the position, avoid saying that you will use this job as a stepping stone to move onto another company or branch out on your own.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"I am very passionate about private security. I consider it a privilege to be responsible for others' safety and security. Being new to tasks such as managing security operations, I have carefully applied to roles where I am confident I will grow steadily. I will learn the right habits for long-term success with your well-established firm. I can grow my knowledge base in large-scale security projects and receive the opportunity to grow my career as I prove myself capable. One of my more immediate career goals is to be offered this Security Manager role. Over time, I will learn a great deal from your company and leaders, picking up knowledge that will enable me to work into a director-level role when the time is right."
Written by Krista Wenz on February 24th, 2022
Answer Example
"This Security Manager position fits my short and long-term career plans very well. Over the past three years, I have gained experience training fifteen junior security officers and have delivered great results, including increasing my company's security officer retention rate by 25%. I am excited to take on the responsibilities of a new and larger team, further challenging my leadership strengths and abilities. Your firm is well established and progressive in terms of security approaches and the technology you use. These factors will ensure that I receive much-needed professional challenges while at the same time meeting the demands of the role. In this position, I will have the opportunity to deliver exceptional results by leveraging my greatest strengths, such as increased staff retention, implementing strong documentation practices, and boosting security compliance rates. Lastly, the types of projects presented in this position are a good match now and for the long term. I have tailored my security-related education towards security management of large, special, and high-risk events, which I understand is the bulk of your security firms' focus."
Written by Krista Wenz on February 24th, 2022
Leadership
31. Describe a time you successfully trained a new staff member on security procedures.
Why the Interviewer Asks This Question
The interviewer would like you to provide a detailed story-example of a time you trained someone on an essential security procedure to determine if you have the leadership skills they are looking for in a Security Manager.
If you are an experienced Security Manager, you have likely trained many Security Officers and other personnel on security-related tasks and related administrative duties. If you are new to your career as a Security Manager, maybe you have helped a coworker overcome a gap in their security-related knowledge. Or, perhaps as a student, you have helped another student understand a security-related concept.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on using the STAR framework (Situation, Task, Action, Result) to discuss when you trained another individual on an important security topic. Using this framework and the suggestion shown in the answer example will help you formulate the best response.
Written by Krista Wenz on February 24th, 2022
What to Avoid
While you want to be detailed in your response, you should avoid rambling. Using the STAR framework to formulate your response will help you give a detailed and concise answer.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"Since I am new to the industry, I have not trained staff members on security procedures yet. However, I was the gym manager at my previous employment, and one of my job duties was training new staff members. I would train anywhere from one to eight members at a time, going over policies and procedures and emergency preparedness. I feel confident in my communication skills and public speaking. I am sure that confidence will carry over when I have the opportunity to train staff members on security procedures."
Written by Krista Wenz on February 24th, 2022
Answer Example
"(Situation and Task) As the Security Trainer for my current company, I train recruits and prepare them for their state licensing exam through the Bureau of Security and Investigative Services. Once they pass this exam, they can work as fully trained and licensed Security Officers. My latest class of recruits held ten recruits. (Action) I spent a great deal of time working with each person on understanding the fundamentals of security protocols, the ins and outs of security software, and ethical decision-making in the security industry. (Result) Eight of the ten recruits successfully gained their Security Officer License on the first attempt. I am very proud of this successful track record and attribute this to my open and communicative teaching style. These recruits know that they can ask any questions and come to me for a clear explanation on any topic that they may find confusing. I am eager to take this training experience and apply it to your Security Manager role."
Written by Krista Wenz on February 24th, 2022
Leadership
32. How do you ensure that your team remains diligent and compliant with the security measures you put into place?
Why the Interviewer Asks This Question
The interviewer asks this question because security professionals must be diligent in protecting the people or property in their care. As a Security Manager, the interviewer wants to see that you take the time to teach and train your team to ensure compliance at all times. Talk to the interviewer about how your leadership approach and training methods lead to the success of your team members.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on describing your leadership skills that ensure your team remains compliant with security measures put in place. Show the interviewer that you are professional, take your job seriously, and correct any non-compliant team members.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you have had non-compliant team members in the past, avoid blaming them for not following security protocols. Instead, describe how you communicate to your team members to ensure the security measures are followed.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"As I am new to the security industry, I have not worked as a Security Manager or implemented security measures in the workplace. When I am hired to work as a Security Manager, I plan to use my leadership and communication skills to ensure compliance. I will talk with my team, expressing the importance of remaining diligent and compliant with the security measures I will put in place. If anyone has concerns or questions, I will answer their questions and address their concerns. I plan to do periodic reviews to ensure my team is compliant."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I ensure that my team remains diligent and compliant by being a strong leader who guides by example. I also deliver excellent communication, which includes setting clear expectations. As a leader, I take the time to answer and address my team's concerns and questions. I ensure a full understanding of protocols and policies through consistent testing. I encourage accountability by having each team member sign off on their understanding when introducing a new concept or implementing a new protocol. I hold daily team meetings for regular team maintenance where we review expectations and tasks. With recruits, I triple-check for understanding, and I pair our recruits with more seasoned Security Officers to ensure the development of good habits. This approach has led to a lot of team success, and I plan to utilize this leadership approach in this Security Manager role."
Written by Krista Wenz on February 24th, 2022
Leadership
33. As a Security Manager, you will be leading a team of other security professionals. Tell me about your leadership experience and approach.
Why the Interviewer Asks This Question
Whether you are in a position of leadership or not, you influence others in the workplace. Perhaps you are a strong leader with a desire to impact others positively, or maybe it makes you uncomfortable to talk about leadership because you don't see yourself in that light.
To work successfully as a Security Manager, you should have precision and knowledge in various topics, including leadership. Maybe you have managed a large team in the past or guided one or two colleagues in an informal setting. Either way, the interviewer wants to hear about your leadership experience and approach to determine if you will be a good fit for their team.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Think of how you have acted as a leader and been a positive influence in the past. You may talk about how you show up to work on time and remain positive during stressful events or how you took the initiative to solve a problem. Focus on your leadership opportunities in the past and how you have successfully led others with your approach.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Even if you do not have leadership experience in the workplace, avoid saying you have never used leadership skills. You must have led others at some point in your life, even if you did not view it as such. You can use an example of coaching a sports team, being elected class president, or leading a group project in college. The interviewer wants to know that you will not have an issue leading a team of security professionals.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"As a team leader, I've supervised teams as large as twelve. I lead by example. I demonstrate the work ethic that I expect from my team members. For instance, I'm consistently 15 minutes early; it is better for me to wait for someone than to have someone wait on me. I'm also thorough, consistent, and firm with everyone because I need them to enforce the rules just as firmly. While I take responsibility for my team, I also make sure that they understand that they need to take responsibility for themselves. I make sure everyone understands that I'm here to help them succeed and make them look good."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I learned a lot about leadership from my education, employment, and volunteer experiences. I have shown a natural leadership ability most of my adult life, and I approach others with respect while being aware of the importance of clear communication. While attending college, I joined the student council and worked as a volunteer tutor. After graduation, I joined the local police department as an auxiliary officer. This experience taught me a lot about leadership in the community and the value of serving and protecting others. As a team leader, I've supervised teams as large as twelve, and as a manager, I've been responsible for up to 120 security personnel. Regardless of the team size, I always lead by example. I demonstrate the work ethic that I expect my team members to possess. For instance, I always show up 15 minutes early for anything, since I believe it's better to wait for someone than to have someone wait on me. I'm also very thorough and consistent and set clear expectations. While I take responsibility for my team, I also make sure that they understand the need to take responsibility for themselves. In my opinion, these are the acts of a strong leader."
Written by Krista Wenz on February 24th, 2022
Leadership
34. Tell me about your experience with managing others. Who have you led, and how would you describe your management style?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if your management style and leadership skills align with the company culture. When you walk the interviewer through your existing management or leadership experience, you may want to approach the question using the Past, Present, Future framework.
- Past: Provide a brief overview of your management journey.
- Present: Discuss your current management responsibilities related to the job opportunity.
- Future: Talk about your leadership aspirations and how this future opportunity is a fit.
This framework will help you keep your answer to this open-ended, multi-part question highly targeted and on track.
If you have experience supervising staff, writing performance reviews, coaching employees, hiring, interviewing, terminating, scheduling, or motivating teams, discuss these experiences and how you have approached them in the past.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Think about the aspects of management in which you excel and the factors that have contributed to your success as a manager and leader. Focus on any management or leadership training courses you have completed that contribute to your ability to manage teams successfully. Show that you are ready to take on the management challenges of this role.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If possible, find out the company's management style you are interviewing with and match your style with the organization's. If you know the company's general management style and culture, you can then avoid saying your style is the opposite.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"In University, I displayed management and leadership by leading many group projects, study groups, and even a couple of campus community volunteer efforts. I enjoyed the chance to put groups of people together to make a difference in the lives and habits of others. Currently, I lead a small team of security officers. I train them on best practices and ensure they are fully onboarded and comfortable in their role. I also act as a point of contact should they have questions about policy and procedures. Moving forward, I am excited to join a firm like yours in the role of Security Manager. I will bring my best management and leadership skills to this role, which include listening openly and showing a dedication to the growth and learning of others."
Written by Rachelle Enns on July 22nd, 2020
Answer Example
"I have been a part of leadership teams since I was young. I was the captain of my soccer team, and in high school, I put together a team of volunteers to do neighborhood clean-up on the weekends. When I was a Security Lead for a small firm, I guided teams of security officers deployed to festivals, concerts, and large sporting events. I felt challenged by the sheer scale of the events and met these challenges by using open and consistent communication with my team of eight security officers. I am currently coaching a self-defense program for youth in my community. These experiences have taught me about effective leadership, and I am eager to take on even more management responsibilities as a Security Manager. Overall, I describe my leadership and management style as transparent, actionable, and honest. I know that with everything I do, someone is watching my example. For that reason, I am sure to exude discipline and good character. There's a principle in management that I live by, and that is, 'what gets measured gets managed.' So I make sure to measure everything necessary, such as team and individual response times, the time it takes to resolve or contain a situation, and the number of incidences in a shift. This kind of information enables me to continually improve my knowledge as a Security Manager but also provide better-targeted training to those I lead."
Written by Krista Wenz on February 24th, 2022
Operational
35. How do you remain focused during long or overnight shifts?
Why the Interviewer Asks This Question
Depending on the Security Manager role and the company for which you are interviewing, you may face a variety of shifts and scheduling expectations. The interviewer wants to hear specific details of how you remain focused when working long night shifts or overtime hours.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
There are many ways to stay focused despite a challenging work schedule. These can include healthy lifestyle choices and a consistent approach to self-care. Discuss the tools and methods you use to remain focused during long or overnight shifts. The more details you provide, the better the interviewer will receive your response.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Since this is a security job, you should avoid responding with something the interviewer may decide is unprofessional for the position of Security Manager. For example, avoid saying that you use stimulants to keep you awake or take naps while on the job.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"Cognitive studies say that human beings can only maintain vigilance every twenty minutes. So I take very short, one-minute breaks every twenty minutes to refresh myself. If I'm in charge of a fixed post, I make sure that I keep my blood flowing by stretching or doing other small discreet exercises. I also keep checklists of my most essential tasks, ensuring that my brain power is reserved for critical knowledge and primed for better reaction time, even during overnight or long shifts."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I use exercise and fresh air to keep me going. As a Security Manager, I must remain alert, so activity is a healthy way to awaken my body and keep myself prepared to respond to a security issue when needed. I also prefer to work on my feet, rarely settling in and getting too comfortable at a desk. I have a stand-up desk for doing my daily documentation, which is a beneficial approach that I recently implemented. I also eat healthy so that I do not feel sluggish on the job. All of these details may seem small; however, these healthy habits have amounted to great lifestyle choices that allow me to maintain consistent energy levels."
Written by Rachelle Enns on July 22nd, 2020
Operational
36. How do you respond in high-pressure or dangerous situations?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have the qualities they are looking for in a Security Manager. Take a moment to think about how you deal with stress and pressure in the workplace. Then, see if you notice a pattern in your response to dangerous or high-stakes situations. Think of some tools that have helped you manage these situations. Discuss with the interviewer how you typically respond. If you can, provide a story-based example that shows your skills in action.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
The interviewer wants to know that you remain calm under pressure and use problem-solving and critical thinking skills to get you through high-pressure or dangerous situations. Focus on how you stay calm and react appropriately when faced with challenging times.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid responding in a way that the interviewer might deem inappropriate as a Security Manager. For example, if you say that you do not work well under pressure, the interviewer will decide that you do not have the skills they are looking for in a candidate.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"Stressful situations are common in the security industry, and I faced many stressors while serving in the military. I stay calm and focused on observing the facts of the situation. Then, I can better determine how to react. If, for example, someone has gained unauthorized access to a certain part of the building that I currently patrol, I look at the scale and impact of the breach and react accordingly. Not every security issue has to put me in 'fight mode.' I can quickly resolve an issue through clear and targeted communication."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I react well in high-pressure situations. I tend to remain calm and can jump into action with a clear mind. For instance, one evening, when I was working as a Security Officer, I walked the perimeter of a building and did a security check. It was a relatively uneventful evening. It was quiet, and all I could hear was the buzzing of the street lights. There was a road adjacent to where I was standing. Out of nowhere, a vehicle sped towards me. I waved the car down to stop, but the car kept approaching. The car then crashed into an electric pole. I ran over to the crash and looked in the car, where I saw a group of teenagers with alcohol bottles. I called the situation in through my radio and immediately dispatched the police and paramedics. I remained calm and checked to ensure there were no serious injuries. I kept control of the situation until the paramedics and police arrived."
Written by Krista Wenz on February 24th, 2022
Operational
37. What type of security issues do you most commonly face, and how do you typically respond?
Why the Interviewer Asks This Question
First, take a moment to define the type of security situations you have faced in the past. Perhaps you have dealt with break-ins that resulted in property damage or stolen goods. Maybe you have more experience managing physical altercations. Whatever your background, take the time to bring it to life for the interviewer and explain how you typically respond.
As a Security Manager, you need to be quick on your feet and resolve emergencies in a timely fashion. Show off your critical thinking skills and your ability to make sound, informed decisions in the face of serious matters.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Focus on describing the security issues you have experienced and how you responded to those situations. For example, you may have experience with shoplifting while working as a Loss Prevention Officer. Discuss if you confronted the suspect, videotaped them, or called law enforcement. Typically, you will respond following the policy your employer has in place.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying that you respond in a manner that violates security protocols. If the interviewer feels that you react inappropriately to the situation, they will determine that you could be a liability to the company if hired.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"In the security industry, a serious situation demands a serious response. Working as a Loss Prevention Officer, the security issue I most commonly faced was shoplifting incidents. First, I had to determine the impact and the scale of the incident. Then I had to interpret the situation, decide on a course of action, and act on it. Most of the time, speed is essential to containing the damage or risk. I found that confronting the suspect in a non-confrontational manner usually resolved the situation quickly."
Written by Krista Wenz on February 24th, 2022
Answer Example
"In my experiences working in public security and auxiliary for our local police service, I have faced situations ranging from people behaving mischievously due to intoxication to more serious altercations involving aggressive, violent behavior. Regardless of the cause, I can defuse a situation by staying calm and fair to all parties. I do not use force and lean more towards having a meaningful, emotionally calming conversation. I have training in conflict resolution, and this training is beneficial in situations that show signs of escalation."
Written by Rachelle Enns on July 22nd, 2020
Teamwork
38. What do you enjoy most about working in a team-based environment?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you seem like a team player and have the qualities they are looking for in a Security Manager. When you describe what you like most about a team-based environment, the interviewer can determine if you would be a good fit for their team and if your values align with theirs.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Everyone wins when your team works together well, communicates, follows through on tasks, and meets deadlines! Focus your answer on what you enjoy most when collaborating with others. Share the top qualities of a team player that you feel you embody. Perhaps you are a good listener or an exceptional problem-solver, ready to help others. As a Security Manager, describe how you set the standard for a strong team.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Since you will be working in a team-based environment, avoid saying you do not enjoy collaborating with others. If you are an independent person and enjoy working alone, the interviewer will determine that you might be a challenging employee to work with on a team.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"As an aspiring leader, I understand the importance of being a cohesive part of a team. I know that I am to model and demonstrate the behaviors I want to see from others. I appreciate this collaboration and group effort, and I thoroughly enjoy seeing a group of people come together to succeed. In previous team-based experiences, I appreciate when every individual on the team gets to have input. With this approach, everyone feels invested in the outcome, which creates a situation where their success becomes the team's success. When I see a team operate that way, it's gratifying and one of my favorite factors about working in a collaborative environment."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I have gained many critical qualities while working in team-based environments. I like to observe the working style of others and learn from them. I note how other people communicate and the type of communication to which they best respond. When joining a new team, I assess where I best fit within the dynamics and make my greatest contributions. I enjoy the bond that a good team can make and appreciate our trust in each other. A great team draws out my best strengths while challenging me to be better. I am eager to learn more about your team and the group dynamics in this Security Manager role."
Written by Krista Wenz on February 24th, 2022
Technical
39. With which surveillance systems are you most familiar?
Why the Interviewer Asks This Question
The interviewer asks this question to see where your expertise lies and if you are knowledgeable about the systems their company uses. If possible, find out what systems the company uses so you can describe your experience with this particular technology in your response. As a Security Manager, you will need to be familiar with many types of equipment.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Demonstrate your knowledge by going in-depth about the technology you have used in the past. Focus on your experience with the technology that you will be operating. Share what you have learned about these systems and any experience you have troubleshooting security and surveillance systems.
Written by Krista Wenz on February 24th, 2022
What to Avoid
If you are interviewing for a Security Manager position, you should be familiar with surveillance systems. If you are new to the industry and have no experience with surveillance systems, avoid saying you know nothing about these types of systems. A better response is to point out that you are new and excited to learn about different surveillance systems, asking what system the company uses. You can then let the interviewer know that you will research their equipment and learn all you can.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"As a new graduate, I have not directly worked with surveillance systems in the workplace. However, I installed my home surveillance system using the Arlo Pro system and found it easy to set up and use. I am very technologically advanced and will learn surveillance systems in the workplace quite quickly. If you don't mind my asking, which system does your company use? I would like to research how it operates."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I have learned a variety of surveillance systems and associated software, including Avigilon and Hitachi solutions and the Athena cloud system. Most systems have similar capabilities. With Company ABC, I became efficient at setting up new cameras and adding them to the cloud network. Our recording software was quite complex, so I understand much more than the basics of surveillance systems and the associated software for live video feed, motion detection, and event triggering. The software I am familiar with has many capabilities, including guided recording logic and motion detection. I am also familiar with the latest face recognition capabilities and how they integrate into contained ID software."
Written by Krista Wenz on February 24th, 2022
Technical
40. In which security technology do you bring the most experience and knowledge?
Why the Interviewer Asks This Question
Whether you have worked with alarm systems, keyless entry systems, video monitors, or complex surveillance systems, share as much relevant technical knowledge as possible. The interviewer wants to hear about your specialized experience and knowledge to see if you have the qualifications for a Security Manager.
Written by Krista Wenz on February 24th, 2022
Focus Your Answer On
Be sure to review the job description and note all the different systems and tech the company is currently using. This research will help you to target your response better. In your response, focus on your direct knowledge and experience with the company's technology systems, showing the interviewer that you are more than qualified for the position.
Written by Krista Wenz on February 24th, 2022
What to Avoid
Avoid saying you have experience with a particular type of technology if you do not. If the interviewer hires you based on your experience with a specific technology, they will soon find out if you were dishonest in your response. Only mention the technology you have used and feel confident with.
Written by Krista Wenz on February 24th, 2022
Entry Level Example
"From my time as a Security Manager of a corporate office building, I have extensive experience with surveillance systems, electronic access control systems, and alarm systems."
Written by Krista Wenz on February 24th, 2022
Answer Example
"I have a good handle on security-related tech and solutions, which I am eager to bring to Security Company ABC. Last year, I worked for a larger security firm, where I gained full exposure to the intricate security systems of larger corporations and multi-tenant buildings. I have performed work requiring an understanding of robust surveillance systems, electronic access control systems, and alarm systems."
Written by Krista Wenz on February 24th, 2022