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Top 30 Ramp Agent Interview Questions

Question 1 of 31
What skills do you think are most critical to this job?
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Question 2 of 31
What would you do in the event you had a disagreement with your superior?
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"When working as a/an (X position title) for (X company), (... X example of a conflicting situation with a superior). To resolve the situation in a timely fashion, I (... what you did to revolve the situation). I remained respectful and professional and in the end, the situation successfully resolved."
Tell the interviewer about your conflict resolution skills and your ability to remain professional and respectful in all situations.
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Question 3 of 31
What is your greatest weakness?
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"I believe my greatest weakness is that it is sometimes hard for me to stop working when there is more to do. I am very focused in my work and wish to complete all tasks by the end of each day. However, it isn't always possible to do so. This is why I now use daily to-do lists to keep track of my duties so that I can get to work as soon as I get to the office in the morning."
Tell the interviewer your greatest weakness which can nevertheless be a strength in this role.
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Question 4 of 31
Tell me about your organizational skills, and how you ensure your duties are successfully completed.
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"I believe excellent organizational skills are essential to successfully perform in any position. For example, if I have to perform numerous duties in a short period of time, I need to know how to prioritize and meet the respective deadlines. I will use lists to keep track of upcoming duties and a calendar to keep track of deadlines. To ensure my duties are successfully completed, I follow up with the relevant parties, and do no hesitate to adjust my approach - and work - should it be necessary."
Tell the interviewer about your organizational skills in a work environment by providing an example of your capabilities. Provide an example in a professional or volunteer capacity, or alternatively in a university setting to illustrate you have experience successfully completing duties and that you are strategic in your approach.
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Question 5 of 31
Tell me about your experience.
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"I pursued a Bachelor's degree in X at UCLA and upon graduation I worked as an Intern for [X company] where I was responsible for [X relevant duties]. Since this internship, I have gained considerable experience working for [X company] where I managed [X relevant duties] and for [X company] where I was responsible for [X relevant duties]. These are some of the reasons I believe I am a perfect fit for your position."
Provide an overview of your professional experience while putting emphasis on your experience as per the advertised position, proving you indeed have the qualifications required for this position. Review the job description before your interview and answer this question by selecting some of the main duties on the posting and telling the interviewer you have performed these duties in the past, when and how.
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Question 6 of 31
Where do you see yourself in two to three years from now, or where would you like to be?
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Question 7 of 31
How will working for us help you reach your professional goals?
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Question 8 of 31
Give me an example of your ability to handle stressful situations.
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Question 9 of 31
Tell me about your educational qualifications, and how they will contribute to your success in this position.
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Question 10 of 31
Why did you apply to our job posting and why do you wish to work for us?
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Question 11 of 31
How do you deal with deadlines?
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Question 12 of 31
Which responsibility on the job posting do you consider the most challenging, and why?
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Question 13 of 31
What would your previous supervisor say about you?
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Question 14 of 31
How do you evaluate success?
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Question 15 of 31
Tell me about an accomplishment you are the most proud of.
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Question 16 of 31
What do you know about our organization?
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Question 17 of 31
What are your career goals?
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Question 18 of 31
Describe a recent unpopular decision you made and what the outcome was.
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Question 19 of 31
How do you assign priorities to jobs?
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Question 20 of 31
Why are you the best candidate for us?
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Question 21 of 31
How are your communication skills, and what have you done, or would you do, to improve them?
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Question 22 of 31
Do you have any experience in the airline industry?
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Question 23 of 31
What is/are your greatest strength(s)?
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Question 24 of 31
Can you work weekends and holidays?
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Question 25 of 31
What specific skills do you possess that will help you be successful as a Ramp Agent?
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Question 26 of 31
What is your availability?
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Question 27 of 31
Tell me about a time when you influenced the outcome of a project by taking a leadership role.
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Question 28 of 31
What do you look for in an employer?
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Question 29 of 31
How do you handle performance reviews? Tell me about a difficult one.
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Question 30 of 31
Tell me about a success you had with an especially difficult coworker.
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Question 31 of 31
How would your most recent supervisor describe your work ethic?
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User-Submitted Interview Answers

Question 1 of 31
What skills do you think are most critical to this job?
User-Submitted Answers
1.
Being able to handle odd hours and make sure packages go where they are supposed to go.
2.
Being a team player, safety and effectiveness.
3.
I think the most critical part to this job is getting the job on time and to work under pressure.
Question 2 of 31
What would you do in the event you had a disagreement with your superior?
User-Submitted Answers
1.
I often take what my boss says, but I am not afraid to disagree to what my boss says. Whenever that happens, I always relay what I think and ask him if this might be a better alternative or solution.
2.
I would still listen to what he/she is telling me to do and we can talk later about why we disagreed.
3.
I will try my best to firstly suggest a best solution with a number of examples.
Question 3 of 31
What is your greatest weakness?
User-Submitted Answers
1.
Eye contact when talking with others. Why? It has been part of my korean culture that you are not supposed to look directly at your seniors while talking, however I have learned that this is the most important part of effectively communicating with someone and shows that you are engaged and interested. This is what I am doing now.
2.
Wanting to be an overachiever.
3.
I think my greatest weakness is that I am a have no experience working in a aviation company.
4.
I think my greatest weakness right now is that I have no job experience regards to aviation company.
Question 4 of 31
Tell me about your organizational skills, and how you ensure your duties are successfully completed.
User-Submitted Answers
1.
I make sure what the exact task at hand involves and take into consideration feedback from what others have said, and make a judgement call on what decision to make.
2.
I look at the task at hand and decided what is the safest and most effective way to handle it.
3.
I always incorporate a follow-up process into any major decisions I make.
4.
To make sure it is correct I will consult it first with a colleauge of mine which has a higher position to me and from there we will discuss it with our team.
5.
By reviewing the decisions and actions which I have to be taken and expect the outcome after the implementation of decisions.
6.
Proper assignment of the task to the accurate and respective person in order to get the maximum outcome.
Question 5 of 31
Tell me about your experience.
Question 6 of 31
Where do you see yourself in two to three years from now, or where would you like to be?
Question 7 of 31
How will working for us help you reach your professional goals?
Question 8 of 31
Give me an example of your ability to handle stressful situations.
Question 9 of 31
Tell me about your educational qualifications, and how they will contribute to your success in this position.
Question 10 of 31
Why did you apply to our job posting and why do you wish to work for us?
User-Submitted Answers
1.
This is a good company to work for. I saw your company description and this is a place I can work for and learn more about servicing and growth.
2.
None of the better industry I can found except aviation.
Question 11 of 31
How do you deal with deadlines?
Question 12 of 31
Which responsibility on the job posting do you consider the most challenging, and why?
Question 13 of 31
What would your previous supervisor say about you?
Question 14 of 31
How do you evaluate success?
Question 15 of 31
Tell me about an accomplishment you are the most proud of.
Question 16 of 31
What do you know about our organization?
Question 17 of 31
What are your career goals?
User-Submitted Answers
1.
I have a passion in the service industry and I believe this is one way to fullfill those goals.
2.
I want a career not just a job, somewhere I can see myself moving forward and being a asset to my company.
3.
My career goals are to find a position in the labor field that I am passionate for and get further training in that field so that I can advance.
4.
To enhance my professional skills and become an Asset for the Aviation industry.
5.
One day I think my grand plan would be to open a small photography studio in Dublin. Rent it out to students. I completed a start your own business course earlier this year where I wrote a plan to put that business to action.
Question 18 of 31
Describe a recent unpopular decision you made and what the outcome was.
User-Submitted Answers
1.
When I worked as a ramp agent, I remember there were large packages that couldn't fit well into the back of the plane. I said we should wait for the crew lead to tell us what to do. Others on my team wanted to quickly load it in, but I knew that if done improprly it could damage it or if not done quickly there would be a delay in sending the aircraft off. I said we should wait. And while there was a small risk in delay or damage the crew lead gave us what we should do with it and said leave it off and put it on the next flight because it's important to keep packages safe from damage. The plane took off accordingly and safety was maintained with a slight delay in the package.
2.
I made my team change 15 seat backs on an aircraft they hated me for it but at the end of them day we have to meet southwest deadlines.
3.
While selecting the car I think I did not study the weaknesses of the old model of the car, which creating problems in maintenance.
Question 19 of 31
How do you assign priorities to jobs?
User-Submitted Answers
1.
I assign tasks by time to completion. The one that requires the most time I gave it a longer time to completion and worked on tasks to complete that required the least amount of time.
2.
I like to play to people's strengths so I assign jobs to what fits the person.
3.
The utmost job priority I will make it on top an afterwards the less priorities jobs.
4.
This is my first ever job interview. I think I was always waiting on the right thing to excite me. Working for swissport as a ground technician excite me.
Question 20 of 31
Why are you the best candidate for us?
User-Submitted Answers
1.
I work well with others, I love the outdoors and can follow tasks as required.
2.
I feel like I would be a good addition to the southwest family.
3.
You need someone who will benefit this company. I understand that an employee's duty is to satisfy the needs of the employee. From the time I clock in till the time I clock out it's all about what will benefit the company I work for no matter what the job calls for.
4.
Keeping in view my passion for the aviation industry and enthusiasm I think my self the best among all.
5.
I consider myself physically able for the job. I lift weight at my gym three times per week. I have a full clean Irish driving license and obviously I speak fluent English. I am very Keane to work for swissport! I would love waking up in the morning knowing I was going to work in close proximity to aeroplanes.
Question 21 of 31
How are your communication skills, and what have you done, or would you do, to improve them?
User-Submitted Answers
1.
I listen well to what others say and believe that eye contact is the key to great communication.
2.
Very well communication is key with team work.
3.
My communication skills are not great but improving. As I collaborate in class and learn to work with instructors and peers I get better with time.
4.
Excellent, I can communicate in the most of the languages, which are going to be used at the Ramp.
5.
I feel my social skills are ok. I feel like I am a polite and curtious person. I feel I listen to people well and can comminicate well with people.
Question 22 of 31
Do you have any experience in the airline industry?
User-Submitted Answers
1.
Yes, I worked as a ramp agent during my undergraduate years.
2.
I never worked for an airline but I do clean southwest planes and know my way around.
3.
No, I don't have experience in the airline industry.
4.
I have an experience in the Travel Agency Auditing while in the Airline industry I am very much new, besides this I am a very quick learner.
5.
Not yet, but I am a quick learner as I have a passion to enhance my skills in the aviation industry.
6.
No I have no experience in the airline industry. The closest I've got is I am a flight simulator enthusiast. I love deviation in general. I have my own mock Sesna setup on my home pc.
Question 23 of 31
What is/are your greatest strength(s)?
User-Submitted Answers
1.
I think my greatest strengths is that I am a hard working, fast learner and reliable. And I have said those because in my work right now as a customer representative at telus within that 3 months time my manager positioned me as a team leader in our store that means I am a person who he trust and also he knows I am capable of doing such things that will help and improve the company.
2.
I am persistent. I don't allow difficulty to deter me from getting the job done.
3.
Love to work in the team and enough friendly.
4.
I am a cooperative person. I work well with a team to achieve a desired goal.
Question 24 of 31
Can you work weekends and holidays?
User-Submitted Answers
1.
Yes, If the work requirements I will work.
Question 25 of 31
What specific skills do you possess that will help you be successful as a Ramp Agent?
User-Submitted Answers
1.
I understand that this position requires heavy lifting up to 70 lbs and being able to interpret material labels and speak english fluently.
2.
Loading and unloading the aircraft, pushing the aircraft back, water in the lav, guiding the aircraft in.
3.
Working in confined places, collaborating with peers, following written and verbal instruction well, a lot of bending..
4.
A Team oriented and carrying the team in an efficient manner to achieve the tasks/ goal.
5.
Someone physically fit, someone who can lift up to 32 kg repeatedly, someone with fluent english, someone with s full clean Irish driving license and someone who can communicate well with people and someone who will enjoy the job.
Question 26 of 31
What is your availability?
User-Submitted Answers
1.
I have no conflict with availability and can start as soon as possible.
2.
Right now I am able to work nights and weekends. However, after I complete the course I am not taking for Medical Insurance Billing and Coding I will be able to work any shift.
3.
After getting the confirmation I will be only able to submit the one month notice and after getting proper clearance from my current organization I will be available to join the organization in a better way.
4.
I am available to work any days during the week. I am not available to start until the first week in December as I have holidays booked at the end of November.
Question 27 of 31
Tell me about a time when you influenced the outcome of a project by taking a leadership role.
User-Submitted Answers
1.
When I was a ramp agent, being timely on the job has been an important part of the job. I remember when I tried to load aircraft packages as quickly as I could which lead to completing the job but the downside was waiting for the next aircraft to come in and do it again.
2.
I am a supervisor for my company. So I was trying to help my team out and start the aircraft but instead I created a big confusion.
3.
While conducting the Financial Audits of the organizations/ institutes and services concerns, I much conscious and active to take a proper management and audit program.
4.
I organised s photo shoot once with an American singer who was performing in pourtjsmith, United Kingdom. I contacted his manager and arranged that I would fly to Portsmouth and take some promotional shots during his time there that they could use if the wanted to. They agreed and when I got there the tour manager could not convince the singer to do the photo shoot. The guy was a rockstar type who was high on drugs at the time and simply refused any press or photoshoots. I guess that was a time I showed s little too much initiative without taking all realistic posssbilites before going.
Question 28 of 31
What do you look for in an employer?
User-Submitted Answers
1.
I am confident in tasks that come my way and can adapt well to changes that might change.
2.
I'm easy to get along with and a quick learner.
3.
Cooperation, trustworthiness and loyalty.
4.
I would very passionate about the job like I said before the concept wirking air port really excites me and I think that enthusiasm For the job would get through any difficulties the job may iffer.
Question 29 of 31
How do you handle performance reviews? Tell me about a difficult one.
User-Submitted Answers
1.
I always read through past performance reviews. I've never had one specific to being a ramp agent, but as a IT consultant I remember talking with my boss about one and take it in as not critical but what I can do to improve on what I did even on things I did well.
2.
I think I handle them well. I eager to learn how I can improve. Don't think I ever had a difficult review.
3.
When a worker/ employee/ person is at the break even point and we want him/ her and due to his non serious attitude we are forced to make the evaluation upto standard.
4.
I don't have a specific example, I feel I would handle them ok. It's a reality that I will get reviewed and of course if I am under performing I would if course do my upmost to correct any problems I'm having.
Question 30 of 31
Tell me about a success you had with an especially difficult coworker.
User-Submitted Answers
1.
I had a co-worker once who asked for extra work to be done that wasn't really required to complete the job. I understood what he wanted and asked what was the significance of the added work and was it essential to the task at hand. We redid the work schedule and fit it in to what he was asking.
2.
One of my workers has always been argumentative and doesn't like to take direction well. So instead of telling her what to do I explained why I need her to do it and it went well.
3.
One of my co worker was not punctual and serious but after guiding and grooming him now he is on the way to get his professional goals like truly involvement in the work.
4.
Again I don't have a example to give however I know myself snd if any co worker was difficult I would try and mend/correct the situation and if failing all the above stay civil and professional with them.
Question 31 of 31
How would your most recent supervisor describe your work ethic?

About Ramp Agent

May 14th, 2017

Ramp agents work in the air transportation industry where they are responsible for directing aircraft as they enter and leave the gates. Part of their job also includes moving baggage and cargo crates to and from the hold of the aircraft and verify that all packages are correctly loaded onto the right aircraft.
There are no minimum qualification requirements for this role, although some employers prefer to hire applicants with a high school diploma. This is a physically demanding job. Ramp agents must have the physical strength and stamina to load and unload heavy baggage and cargo. They must also have a driving license and a clean driving record. Considering ramp agents work in a highly sensitive area, passing a background check is a mandatory requirement of the job.
Prospective employers will want to know if you've done any work in this field before and if you know exactly what the job entails. They will also want to know why you think this is a great job for you and what are your strengths and weaknesses as they apply to this specific role. One way to prepare for your job interview is by rehearsing your answers to the questions you will find at mock interview questions for ramp agents.

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