Ramp Agent Mock Interview

Practice 24 Ramp Agent interview questions covering safety protocols, aircraft handling, and time-critical operations.

WRITTEN BY RYAN BRUNNER
QUESTION 10 OF 24

Describe a recent unpopular decision you made on the job. What was the outcome of that decision?

Tell the interviewer about a decision you made that was initially unpopular among your colleagues, but nevertheless successful as a result of your project management and leadership capabilities. If you can, provide an example preferably in a professional capacity and related to the position you are applying for. As you prepare for your interview, be sure that you think of a time where you can show your conviction in a decision and the thought process behind why the decision was critical, despite not being popular.

"Last year, I was in charge of a small team of working onsite at customers' homes. Because our work was performed outside, we had to plan ahead for inclement weather. Leading up to a Friday, the forecast was for very strong storms and after talking with my manager, I decided to cancel work for Friday and make Saturday mandatory for almost all of our team. Because it was a high priority project with a confirmed deadline with the customer, finishing on Saturday was necessary. I talked with my team, and they certainly weren't happy about working on Saturday. I let them decide among themselves who would be the one person not needed to work on Saturday and they did. As it turned out, it was a solid decision, as torrential rain and extreme winds made it impossible to work that day, and we finished the project on Saturday by noon."

Ryan Brunner
24 QUESTIONS & ANSWERS · RAMP AGENT
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