How to Answer: What would you do if a patient you had been working with started refusing to work with you?
Advice and answer examples written specifically for a Physical Therapist Assistant job interview.
14. What would you do if a patient you had been working with started refusing to work with you?
How to Answer
As a Physical Therapist Assistant you may run into a situation where a patient you've worked with for awhile has decided they want a new therapist. Would you approach the patient and ask why they've requested a new therapist? Would you let it go and go about your day? Your personality type will determine whether or not you confront the situation or not.
Written by Heather Douglass
Answer Example
"I would respect that patients decision and ask who they would like to see and how I could make them feel more comfortable while they waited."
Written by Heather Douglass
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"I would respect their wishes and find out what I could do to make them more comfortable with therapy, beginning with who they would prefer to see."
Rachelle's Feedback
Your reply shows a lot of professionalism - this is great! It's clear that you care about the patients' care and comfort more than the normal human desire to be liked by everyone. Very well said.