Pediatric Dentistry Residency Mock Interview
Master 35 Pediatric Dentistry Residency interview questions covering clinical scenarios, behavior management, and program fit.
Question 33 of 35
Have you ever received a negative review from a patient or customer? How would you handle negative feedback from a pediatric patient's family?
Why the Interviewer Asks This Question
Example Answer
How to Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Everyone has had a negative review from someone at one point in their career. As an aspiring pediatric dentist, you will be working with many concerned parents and a lot of them aren't hesitant to let you know if they think your service wasn't anything but excellent. What your interviewers would like to see is that you can bounce back professionally from a negative patient review as a pediatric dentistry resident.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I once received feedback that I am not as 'warm' as I could be when talking on the phone. That feedback came as a surprise to me but, I took it to heart, regardless. I worked on implementing more casual conversation in my client calls on this job during my college years and remember to keep a smile on my face as well. I have not heard this feedback since in any work that I've done. Looking back, this was an important lesson to learn in becoming a pediatric dentist knowing that my tone of voice is very important in every patient interaction."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Prior to your pediatric dentistry resident interviews, think back to a time when you received negative feedback or constructive criticism from a patient or customer that you worked with. Your example could be from dental school, college, or any job that you've held. If the review was warranted, discuss what you were able to learn from the experience or the feedback that you received. This is a question where you can be open or honest with any mistakes that you made, as long as you can show that you took it as a learning opportunity moving forward.
Write Your Answer
0 - Character Count
Unlock All 35 Pediatric Dentistry Residency Questions
Unlock expert responses that residency selection committees expect from competitive applicants.
Get StartedJump to Question