"I fully understand that I will be working closely with staff who can be challenging at times and have very high demands of me as a pediatric dentistry resident. As part of your program, I plan to keep an open mind in any interactions I have and won't take any criticism of my work negatively. I am ready and willing to learn and grow in the coming years to become the best dentist that I can be. If I ever felt that a staff member was out of line, I wouldn't hesitate to have a one-on-one conversation with them to reset expectations and tell how I feel about our interactions. In the end, we are all working towards one goal, and that is providing the best care possible to patients."