"When relaying complex information to a patient, carers, and family members, I look for clues to determine if they are confused or understand what I am saying. I speak in simple terms since medical terminology can confuse people outside the industry. After relaying the information, I ask if they have any questions or need clarification. I take the time to ensure they completely understand, and if they do not, I figure out another way to deliver the information. If the information that needs to be delivered is outside my scope of practice as a radiographer, I will ask the physician to speak with the patient and family."