How do you handle a dispute with a colleague or manager?

It is not uncommon for colleagues or managers to have a dispute or disagreement with someone they work with. The interviewers know this and want to see how you have handled disputes in the past. How you respond gives the interviewers insight into your problem-solving, communication, and conflict-resolution skills, which are essential skills to possess in any profession.

Focus on explaining how you handled a past disagreement with a person you worked with. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewers want to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.