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Massage Therapist Interview Questions

35 Massage Therapist Interview Questions
Question 1 of 35
If a client said something inappropriate during a massage, how would you react?
How to Answer
Unfortunately, this is not an uncommon experience in the industry. The interviewer needs to know that you can handle this kind of situations. Your answer could go like this, "If such an incident occurs, I would immediately let my client know that he/she made me feel uncomfortable. I'd gently but firmly remind them that such comments are inappropriate and are not condoned in the establishment. If their misconduct continues, I will not hesitate to discuss the incident with my manager so that we can decide on the fitting course of action."
Answer Example
"If such an incident occurs, I would immediately let my client know that he/she made me feel uncomfortable. I'd gently but firmly remind them that such comments are inappropriate and are not condoned in the establishment. If their misconduct continues, I will not hesitate to discuss the incident with my manager so that we can decide on the fitting course of action."
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Question 2 of 35
Are you available to work evenings, weekends or overtime?
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How to Answer
"I am willing to work whatever hours you need me. Can you tell me a little more about what to expect from the schedule?" Massage therapists work by appointment in most cases, so your schedule and work hours may vary considerably. Before you agree to any sort of schedule, be sure to know your availability! Now is a great time to ask about the schedule. You also want to express that you are willing to work the hours required and that you can be flexible in urgent situations.
Answer Example
"I am willing to work whatever hours you need me. Can you tell me a little more about what to expect from the schedule?"
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Question 3 of 35
Tell me about an uncomfortable situation with a co-worker or client. How did you handle it?
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How to Answer
When answering this type of question, be careful that you do not badmouth anyone involved, as it will only reflect poorly on you. Instead, try to concentrate on the positive aspects, the lesson you may have learned, or how the issue was solved.
Answer Example
"A client of my coworker requested to be placed under my care. Naturally, this caused a bit of awkwardness between my colleague and I. Later on, the client told me that it was because she preferred someone closer in age to herself and her choice had nothing to do with the quality of my colleague's performance. I relayed this to my colleague, and we returned to our easy camaraderie."
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Question 4 of 35
What techniques are you proficient in?
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How to Answer
You are being given the opportunity to show off your skills and experience. Remember, it's not wise to exaggerate as this will only reflect poorly on you if you fail to deliver in the future. Are you good at Swedish massage? Perhaps you're familiar with Shiatsu or more unique styles of massage therapy. Now's the time to list down the skills that will help you land the job.
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Question 5 of 35
How do you respond to conflict in the workplace? Give me an example.
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How to Answer
Conflict and disagreement is inevitable in a workplace, more so if employees are highly engaged, committed, and fired up. Maybe you've disagreed with a coworker on their decision. Or it could even be as simple as someone having a bad day at the office. Explain the situation and how it was resolved to the interviewer.
Answer Example
"At my previous job, one of my client's records went missing. The last person who handled it was my colleague but she had no idea where it was as well. As the papers contained confidential information, it was a serious concern for our team. Instead of pointing fingers, my coworker and I broached the subject to our boss. We searched the entire office and the file in question was found at someone else's table. Turns out that it was mistaken for another document. It was a lesson learned for all of us to become more responsible in handling files. Nevertheless, it was a good thing that none of us were quick to lay the blame so easily for a problem that was so quickly resolved."
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Writers for Massage Therapist Answers and Questions

Elisabeth Walter
Elisabeth Walter has over five years of experience in the corporate recruiting world. More recently, she has been freelance writing for the past two years. You can reach out to Elisabeth by visiting her LinkedIn profile, at https://www.linkedin.com/in/elisabethwalter/
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 08/27/2010
Last modified on: 08/17/2018

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About Massage Therapist

August 27th, 2018

Massage therapists have the knowledge and skills necessary to treat clients by using touch to induce relaxation, relieve pain, improve circulation, rehabilitate injuries and boost general well-being. They do this by manipulating certain muscles and soft tissues. Massage therapists may work in several different types of settings, from spas, hotels and fitness centers to hospitals, private offices, and private homes.

Qualification requirements vary greatly from one state to another. Enrolling in a massage therapy program will help you master the techniques and modalities of that particular type of massage. Some massage therapists specialize in only one type of massage while others specialize in two or more types. Physical strength and stamina, manual dexterity and empathy are some of the requirements of this role. Massage therapists must also have excellent communication, customer service, and decision-making skills along with a friendly demeanor.
When interviewing you for a massage therapist job, the interviewer will want to know more about your interest in massage therapy and which particular technique you are skilled in. They will also want to know why you chose to become a massage therapist and what you think are your strengths in this role. At mock interview questions, you will find some commonly asked questions at massage therapist interviews. Reading through these will you be better prepared for your upcoming interview.