If a client said something inappropriate during a massage, how would you react?
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"If such an incident occurs, I would immediately let my client know that he/she made me feel uncomfortable. I'd gently but firmly remind them that such comments are inappropriate and are not condoned in the establishment. If their misconduct continues, I will not hesitate to discuss the incident with my manager so that we can decide on the fitting course of action."
Unfortunately, this is not an uncommon experience in the industry. The interviewer needs to know that you can handle this kind of situations. Your answer could go like this, "If such an incident occurs, I would immediately let my client know that he/she made me feel uncomfortable. I'd gently but firmly remind them that such comments are inappropriate and are not condoned in the establishment. If their misconduct continues, I will not hesitate to discuss the incident with my manager so that we can decide on the fitting course of action."
"I can perform 4-5 massages per day, with a break in between two massages."
This would depend on the type of massage and the duration per session. Massage therapists also need to rest for at least 15 minutes after each session to prevent repetitive-motion problems and fatigue. Provide the interviewer with an answer based on your previous experience. Make sure that you're aware of the limits of your body!
Interviewers want to hear that you are working wisely and not wasting much time during the day. They are paying you to do a job after all! Think about the ways that you control your time during the day. Do you plan out your day in advance? Do you keep an ongoing to do list? Do you tell people who randomly stop by to schedule a time on your calendar to discuss items later? Share 2-3 ways that you manage your time ensuring you are productive each and every day.
Do you enjoy socializing with customers during a massage?
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"Depends on the customer, If it's a regular customer I will chat if they enjoy talking during therapy, or if it's a new client, I will ask a question or two and see if they enjoy chatting. Most clients are there to relax, so I expect to be silent, but will gladly open up if the customer wants to talk."
Some clients can be incredibly chatty during therapy sessions. While it's important to keep a relaxed and calming atmosphere, you're willing to converse with your client if it's what makes them comfortable. Massage therapists must give customers a positive experience, which requires building trust between therapist and client. This is the key to retaining clients!
Massage therapists have the knowledge and skills necessary to treat clients by using touch to induce relaxation, relieve pain, improve circulation, rehabilitate injuries and boost general well-being. They do this by manipulating certain muscles and soft tissues. Massage therapists may work in several different types of settings, from spas, hotels and fitness centers to hospitals, private offices, and private homes.
Qualification requirements vary greatly from one state to another. Enrolling in a massage therapy program will help you master the techniques and modalities of that particular type of massage. Some massage therapists specialize in only one type of massage while others specialize in two or more types. Physical strength and stamina, manual dexterity and empathy are some of the requirements of this role. Massage therapists must also have excellent communication, customer service, and decision-making skills along with a friendly demeanor.
When interviewing you for a massage therapist job, the interviewer will want to know more about your interest in massage therapy and which particular technique you are skilled in. They will also want to know why you chose to become a massage therapist and what you think are your strengths in this role. At mock interview questions, you will find some commonly asked questions at massage therapist interviews. Reading through these will you be better prepared for your upcoming interview.