Practice 40 Massage Therapist interview questions covering techniques, client care, and safety protocols.
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Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.
Some clients can be incredibly chatty during therapy sessions. While it's important to keep a relaxed and calming atmosphere, you should be willing to converse with your client if it's what makes them comfortable. Massage therapists must give customers a positive experience, which requires building trust between therapist and client. This is the key to retaining clients!

Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.
"It depends on the customer. If it's a regular customer, I will chat if they enjoy talking during therapy. If it's a new client, I will ask a question or two and see if they enjoy chatting. Most clients are there to relax, so I expect to be silent, but will gladly open up if the customer wants to talk."

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Written by Elisabeth Walter
40 Questions & Answers • Massage Therapist

By Elisabeth

By Elisabeth