How to Answer: How have you used your communication skills to resolve conflict at work?
Advice and answer examples written specifically for a Host or Hostess job interview.
15. How have you used your communication skills to resolve conflict at work?
How to Answer
You might be the most easy-going person in the world, but sometimes you can't avoid conflict. Give an example of a time you had conflict with a manager or coworker. What did you do?
"My coworker and I had a misunderstanding about the schedule via text message, and she got frustrated about it. To avoid further conflict, I called her and let her know I was flexible and happy to cover for her. I care about my relationships at work and will do whatever I can to resolve issues as they arise."
Show the interviewer that you are clear and concise in your communication. Give an example that shows you are proactive and don't let problems between coworkers escalate.
Answer Example
"My coworker and I had a misunderstanding about the schedule via text message, and she got frustrated about it. To avoid further conflict, I called her and let her know I was flexible and happy to cover for her. I care about my relationships at work and will do whatever I can to resolve issues as they arise."