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How have you used your communication skills to resolve conflict at work?
Advice
You might be the most easy-going person in the world, but sometimes you can't avoid conflict. Give an example of a time you had conflict with a manager or coworker. What did you do? "My coworker and I had a misunderstanding about the schedule via text message, and she got frustrated about it. To avoid further conflict, I called her and let her know I was flexible and happy to cover for her. I care about my relationships at work and will do whatever I can to resolve issues as they arise." Show the interviewer that you are clear and concise in your communication. Give an example that shows you are proactive and don't let problems between coworkers escalate.
Answer examples
"My coworker and I had a misunderstanding about the schedule via text message, and she got frustrated about it. To avoid further conflict, I called her and let her know I was flexible and happy to cover for her. I care about my relationships at work and will do whatever I can to resolve issues as they arise."

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User-Submitted Answers

How have you used your communication skills to resolve conflict at work?
1.
I would say my communication skills are well.
2.
Great I am very friendly and attentive I do what every I can to make the customer Happy.
3.
My communication skills are decent. I can be good at times with eye contact, I know correct grammer even though at times I do not use it. But when it comes to customers and business I know how to control my voice and talk to them in a professional manner.
4.
I would say very good. I can easily communicate with anyone.
5.
I have had many vollenteer experiences with talking and working with people that has helped build my communication skills.
6.
I was improve my communication skills during the years, because in my prevouis jobs I worked with a people and im also very good in communication with other employers.
7.
I have great communication skills, easy for me to spark a conversation with someone because I'm very friendly, an I'm a very outgoing person so coming across so many people is enjoyable to me .
8.
My communication skills are excellent, I know how to get the word across to customers to assure them they will have a great dining experience.
9.
My communication skills are good. I can effectively communicate with others.
10.
My communication skills is one of my best assets. As I said, being an actress has made me a very speaker and communicater.
11.
I have developed great communcation skills through my past job history, I think communcating with a customer is one of the most imporant things we can do.
12.
I am easy-going but respectful, I am able to interact with all kind of people.
13.
Great. I've received awards of excellence in english, which attests to my grasp on verbal and written english.
14.
I am able to commincate properly with everyone.
15.
I have been in situations where communication is key during my passed jobs- whether it be talking to a client on the phone or ordering equipment for a shoot. Being clear and especially honest is the key to the best communication.
16.
Professional, I try to be clear and concise and listen.
17.
Very good in both verbal and writting.
18.
They are great. There's always something new to learn. Asking questions is key if you are uncertain of the answer.
19.
I have good communication skills, I know when things are right and when they are wrong and I know how the customer feels within the environment and therefore I either fix a problem or satisfy the customers.
20.
Great, I am a very good communicator and understand that it is very important to every role that I play now and in the future.
21.
Very well, communication is very important in being a hostest, you must let your servers know when they have a new table.
22.
My communication skills are okay that is why I want this job I want to build my communication skills.
23.
I have excellent communication skills.
24.
I am a little shy, but when I do talk I am friendly, and good at listening.
25.
My communication skills are superb. I show the guest that I am eager and involved in their conversation and I always show concern in whatever situation they may have.
26.
My communication skills are well.
27.
I am great at communication.
28.
I feel that my communicational skills are pretty good, I think that communication is vital in all scenarios because its so easy for things to get lost in translation.
29.
I have great communication skills. I feel comfortable talking to people whether it is in front of a large crowd or just one on one.
30.
I have good communication skills. I know how to keep a conversation going an sleep people upbeat.
31.
I think I can communicate well professionally and in a casual setting. I'm not the smartest person out there but I also don't try to sit there and ignore something I can't answer.
32.
I believe I am amazing in that. I love treat with people and I'm feel really good when I deal with costumers and I help them to feel better.
33.
I think I have great communication skills. I think being able to communicate is an essential skill that everyone would benefit from improving on. I feel as though I can communicate well with others but it is definitely something that I continuously work on.
34.
I have great communication skills due to years of coaching, tutoring, and taking public speaking classes.
35.
My communications skills are really good. Being around different people makes me getting better every moment.
36.
I like to think that I have wonderful com skills, I certainly enjoy talking to everyone.
37.
I had been improving my communication skills from time-to-time as I had been through few internships. In addition, I had been trained in college by always working in groups and I think I had improved a lot since the first day I was in college.
38.
I have great communication skills. I feel that it is very necessary for there to be communication between a team because it allows everything to work smoother.
39.
I've never worked in the past, but I've resolved conflicts between a few of the girls I was babysitting for once.