Have you ever received negative feedback from a director, and if so, how did you handle it?
Receiving negative feedback can be discouraging, but it doesn't have to be something that leaves you feeling incapable of doing your job. The interviewer wants to hear that you can accept criticism and use it as an opportunity to grow. Instead of thinking of negative feedback as a negative event, it is better to look at the feedback as constructive criticism and a chance to improve.
"I remember when I first began my project management career, I thought I had to do everything for everyone. I ended up taking on too many tasks and falling behind on deadlines. One of my directors told me another project manager complained because I seemed too rushed. I was so embarrassed because I didn't want anyone to feel like I couldn't do my job. I apologized to the director and the other PM. When I apologized, the director and board agreed to let me continue leading the project. I learned that it's okay to want to give more, but that I should not stretch myself too thin and risk compromising the quality of a project and, in turn, overall patient care and experience."
"I am sure that anyone who works in the healthcare industry for any amount of time will learn that receiving negative feedback is not always a truly 'negative' thing. I recall I once received a negative rating on one of my evaluations during my internship. It was a disheartening experience because I pride myself on doing good work. I scheduled a time to sit and talk with my supervisor and tried to understand his point of view concerning the negative rating. Then, I made a plan of action to improve on the issue."
The critical thing to remember when answering this question is to avoid speaking negatively about the person who gave you the feedback. Instead, state what happened and how you grew from the event. When you speak negatively of others, it shows the interviewer that you may be a difficult person to work with and lack maturity.
