How to Answer: Tell me about a problem you faced recently where you were unsure of the answer. How did you research the problem and find a correct solution?
Advice and answer examples written specifically for an Engineer job interview.
3. Tell me about a problem you faced recently where you were unsure of the answer. How did you research the problem and find a correct solution?
How to Answer
Many engineering positions require a structured method for solving problems. Following a problem-solving method shows that you are efficient and can produce measurable work. Each position is different; some jobs will require you to solve problems quickly, while others will allow you to gather data. Some problems may require you to consult with outside resources and others you will be able to solve using information already available. Read the job description to gauge what kinds of problems you will likely have to solve and answer accordingly. The example answer is for an engineer who has previously worked in manufacturing.
Written by Allison Atkinson on February 1st, 2021
Answer Example
"In my previous position, we had an issue where conveyor belts were wearing out more quickly than the manufacturer said they should. We tried replacing the belt and adjusting the tracking more often, but it wasn't solving the problem. Then, I tried using the Root Cause Analysis method of problem solving. After defining the problem, we dedicated two months to collecting data about the belt wear. Then, we made a list of all the possible factors, including the roller, the material the belt was carrying, etc. We figured out that not all of the material was leaving the belt, some of it was getting stuck in the belt and carried back. From there, we were able to come up with a couple different solutions."
Written by Allison Atkinson on February 1st, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
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Anonymous Answer
In January, we had no structure, history, know-how, any precedence to follow. I have good judgment and instincts and know how to invent and simplify best practices so I had to quickly, hire, create a fast track onboarding and ramp up plan. Then I created processes and structures of how to proceed.
I am very happy to report our H1 results are 185% of the plan."
Marcie's Feedback