"My greatest accomplishment was a couple years ago when I was just starting out in my current position. We were short on employees, so I was assigned to be a primary contact for a client, even though I was just getting to know the fields of Governance, Risk, and Compliance (GRC) requirements and Identity and Access Management myself. After the project was completed, the client specifically called me out for my patience and thoroughness in helping them understand software which they had already purchased. I consider this to be my greatest accomplishment because I was able to quickly translate information that was new to me into something that actually helped the client."