Describe a time when you had to communicate something difficult to your supervisor or colleagues; how did you manage to get your point across?
Interviewers will be interested in your communication skills and conflict-resolution abilities. Explain the situation and the resolution, along with anything you learned from the experience. Even though this question has to do with a conflict, you must make sure your example has a positive spin.
"I once had to communicate to my entire team that our deadline had been pushed up one week ahead of schedule. Since I was out of town at the time, I had to resort to sending emails, which can be a tricky medium of communication. I made sure to be polite and respectful while still being assertive when informing my team members why they needed to put in more time and effort. I did not want to come across as a mean boss that demands things from their team members. When I got back to the office, I met with the team over lunch and explained that I would also work the extra hours to get the job done on time."
