Data Science is a disciplined practice with little opportunity for creativity or changes. However, organizations like their employees to be able to take the initiative and innovate to improve processes, reduce costs, or increase the outcomes of the actions they take. When preparing for an interview, you should have a few stories available that demonstrate initiative and out-of-the-box thinking.

"During one of my previous jobs, I was on a team that focused on customer satisfaction scores. We determined this by analyzing data involving product returns, repeat purchases, customer referrals, and text analysis. While performing this work, I noticed a correlation between customer satisfaction and a specific feature of one of our products. I knew the feature couldn't be altered, but I thought that if it was highlighted in the product documentation and suggestions for its use were emphasized, the customers would use it more often. I recommended this to the product manager who implemented my idea. The result was an increase in the use of the feature and a corresponding reduction in customer complaints."