"We reach deadlines as a team, and we miss deadlines as a team. I truly believe in that philosophy. Although this does not often happen, when we miss a deadline, I look at how we could have moved better as a group, to meet the original delivery. I do not react negatively to my team members, but I do use those situations as learning and coaching opportunities. For instance, last year, we had a 15M hotel project underway when it came to my attention that some of our supplies were on hold due to new changes in NAFTA. It became apparent that I needed to find a new supplier for tile and a few other finishings. To pivot, I quickly sourced similar products from within the country and had them express shipped. I was able to negotiate good deals, so it only impacted our overall budget by 2%. I made up for the additional material costs by finding savings in labor. All in all, the project was completed on time and budget. My team stuck with me through the entire process, and I showed my gratitude for their hard work and dedication."
