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Call Center Mock Interview

Question 3 of 25 for our Call Center Mock Interview

Call Center was updated by on November 20th, 2020. Learn more here.

Question 3 of 25

When have you quit a job before? What made you quit?

"I took a semester off to work between my sophomore and junior years of college, and in that time I worked in a retail position. I informed them in my interview that I would be returning to school the following January, so I was extremely flexible to work any schedule through the holidays. They appreciated my honesty upfront, so when December arrived I was able to work with my supervisor and colleagues on a transition plan for those taking over my tasks upon my departure. I actually really enjoyed the job and was sad to leave, though I greatly appreciated the leadership I was able to learn from and the experience I gained while there."

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How to Answer: When have you quit a job before? What made you quit?

Advice and answer examples written specifically for a Call Center job interview.

  • 3. When have you quit a job before? What made you quit?

      How to Answer

      This question might feel a bit intrusive, but it can come up - especially in positions experiencing turnover. Your interviewer might ask this to understand what might motivate you to leave a position and try to anticipate whether or not you will stay in the role short term or long term. When preparing a response to this question, reflect on your employment history and when you have left a job. Try to share an example that does not paint you or the employer in a negative light. Remember, you want to assure the interviewer that you are the right candidate for the job and that they can count on you.

      Written by Clara Canon on November 20th, 2020

      Answer Example

      "I took a semester off to work between my sophomore and junior years of college, and in that time I worked in a retail position. I informed them in my interview that I would be returning to school the following January, so I was extremely flexible to work any schedule through the holidays. They appreciated my honesty upfront, so when December arrived I was able to work with my supervisor and colleagues on a transition plan for those taking over my tasks upon my departure. I actually really enjoyed the job and was sad to leave, though I greatly appreciated the leadership I was able to learn from and the experience I gained while there."

      Written by Clara Canon on November 20th, 2020