What do you think are the primary tasks of a barista?

Surprisingly enough, many people will apply for jobs even when they do not understand the scope of the work. The interviewer would like to know that you genuinely understand what it takes to be a barista. Some of the more common tasks of a barista include:

- Take customer orders
- Make specialty coffee drinks
- Serve pastries and other menu items
- Describe menu items to customers
- Create to-go orders
- Clean and tidy the prep areas and coffee shop
- Upsell new products and promote seasonal menu items
- Deliver exceptional customer service

Show the interviewer that you have a full understanding of the work by referring to the job posting or job description, discussing how you are excited about the opportunity and responsibilities.

"From your job posting, I believe the primary tasks of this role will be to deliver the best customer service possible, take and create specialty coffee and tea drinks, while also upselling other items such as pastries and breakfast sandwiches. I look forward to learning everything that required of me in this role."