How to Answer: What would you say to a student who has committed to our school but is now having second thoughts?
Advice and answer examples written specifically for an Admissions Officer job interview.
33. What would you say to a student who has committed to our school but is now having second thoughts?
How to Answer
Explain that you would listen closely to the student's concerns and do your best to give them honest information to ease their mind and aid in their decision-making process. Deciding on a school is a huge decision, and your role is to communicate accurate information to help students make an informed decision. Highlight how you would hear them out, answer their questions, get them on campus or in a classroom to shadow, and help them make a final decision to the best of your ability.
Written by Audra Kresinske on February 18th, 2022
Why the Interviewer Asks This Question
The reality is that not all students who are admitted to the school will attend. However, it is your job to listen to students in the decision-making process, answer their questions honestly, and propose solutions and options for students who are debating their decision.
Written by Audra Kresinske on February 18th, 2022
Answer Example
"Depending on why the student was having second thoughts, I would try to ease their anxiety as much as I could. I would talk them through potential options or possibilities. I would be careful not to overpromise, but I would walk them through the realities of the situation, answer all questions, and hear them out. I think serving as a supportive thought partner in such a big decision is so helpful and influential for students."
Written by Audra Kresinske on February 18th, 2022